Unfortunately there's no location near me but I've appreciated the others we've visited. So when visiting McKinney recently, found an excuse to ignore doctors orders (). We had a small frozen yogurt and a medium malt for just $5.67! I asked if she was sure that was for both, and got an affirmative response. More than competitive prices and the service was excellent. read more

Rather disappointing of a first experience at Braum's, hopes were high as talk was good. Let's start with the good- double cheese burger was thick and hot, flavorful. The little baggy of fries you get with the meal is a bit comical almost like a kids meal. Their Braums sauce was good too. Now the cashier must have been his first or second day because the guy tried but messed the order twice and was going at a snails pace as the line just backed up more and more. The chocolate shake, what they're known for is the ice cream was so bland, unflavored, melted concoction. I'd much rather have gone to DQ. read more

I've always wanted to visit India and hope to make it there one day. Until then, this place will have to do. Visiting a Braum's in McKinney or Allen is kind of like a day trip to Mumbai - at least in my imagination. Anyway, the burgers here are fantastic. Honestly, I think I prefer them over Whataburger. The fries are great too - crispy, salty, no weird aftertaste. Pretty sure they actually clean their fryer on the regular. Pro tip: The Piñón ice cream is nasty. Imagine licking an incense stick that spent Spring Break in Cher's butthole. 100% do not recommend. Docking one star from my review because when I asked for a sample, the guy at the counter gave me what felt like an entire scoop. He knew. He wanted me to suffer. Like, let's remove any possible doubt - this flavor is vile. read more

Holy shit, there is so much stuff I could say about this place first off they don't even melt the cheese and when it comes to the Cherry Limeade half the drink is ice and lime I deadass feel like im one of those influencers who eat and drink all the sour shit at once, not to mention there was no cherries whatsoever. This place fucking sucks read more

Went to this Braums dined indoors, cashier was preparing ice cream and sundaes, NO GLOVES HANDLING CASH AND CARDS never washing her hands!! in the dining area, tables and condiment area and counters were disgusting. made me never want to order ever from a drive through again where i cant see this. i was sick to my stomach. Dallas needs a better health department and rating system. read more

Always like their Ice Cream and it's clear they are always training new people, so you have to be patient. Generally the dining room could be a bit more tidy. Went in 30 minutes before closing somewhere between Aug 10-13. Just to get an ice cream. OK I stood there for almost 10 minutes. Easily 6-8. The girl working was using the food register to take payment and was assisting 3 teenagers. I was by the ice cream. I could see 4 people doing closing tasks and working in addition to her. Two were making sundaes and 2 were doing side work. One of which was scooping/combining the used containers in the freezer directly in front of me. She could have briefly said something to me. I was almost arms length from her. She never saw me, at all. I don't know how. You know " Hi it'll be just a minute or someone will help you shortly... She was obviously not helping customers so I didn't expect that. But hi, welcome, sorry it'll be just a minute, any acknowledgment would have been very helpful as a customer. Like I said they seem to always be training new employees. So I don't take offense. This would be good training point for newbies. read more

We were craving a hamburger and fries, so we went to Braum's, and it did not disappoint. It actually exceeded expectations. We even saved room for a single banana fudge sundae. It hit the spot. Speed and service were good, too. Thanks Braum's on El Dorado! read more

The buttermilk was one of the worst experiences I've had in a long time. I actually had to find a pair of pliers to get the seal off, and even then, all that did was tear off the little plastic tab attached to the actual seal. I LITERALLY had to cut the seal open with a knife. Radioactive waste is easier to open. I assume they use an even stronger sealant. If it takes me 5 minutes to open a carton of milk, you can rest assured I will never but it again. Not to mention it's no better than any other buttermilk. It just costs 30% more. read more

I'm a Braum's fan, but have been more cautious with my eating habits over the years, so I haven't visited in a while. A friend wanted to make a stop, and so I met her there. Grabbed a burger, fries and a milk shake! Not disappointed at all!! I had forgotten how good their food and ice cream was and left very satisfied. Staff were even very quick and pleasant about my order. Definitely need to come back more often! read more

The girl at the pay window refused to add to our order, slammed the window shut and walked off. When she came back to us, we asked for a manager and she said pull forward. I asked for a manager to come talk with us. The manager came and resolved the issue and told her to take our order. The attendant took our order and then handed us our receipt and change, then sarcastically said "thank you" and slammed the window shut again after the manager had disappeared from the pay window read more

Not only do they not pay attention to what you say so they get the order wrong , they over charged me . This place is getting worse and worse . The service is getting slower , it's always filthy and they are very unorganized. read more

I used to work at this location years ago. Our team was on top of it 24/7, our store manager at the time kept us to our word. I decided to come back for the first time in years and I will say that I never thought the store would end up where its at. My food was wrong, the floors were dirty, and employees were mopey. Sorry store #86, you lost me... Sincerely - G read more

This is the most shiesty braums I've ever been to. Every time we go here and get double scoops it's the same amount as one scoop at any other braums I've been to. The people who work here are clueless and rude. read more

Braum's Ice Cream & Dairy Stores - Double scoop at any other braums is almost too much. Every time we come here they give you like half scoops. - Fast Food Near Me - McKinney, Texas

Took 40 minutes in the drive thru. If I wasn't stuck in line I would have left. Management should staff appropriately

My wife and I came for a quick bit to eat. The #2 Combo tasted wonderful with the cheese melted between the patties and the bun was soft, not soggy. The crinkle fries were good and not heavily salted. The other burger was the BBQ burger with bacon. This burger was decent but we wished they were more generous with the BBQ sauce. The Asian server with glasses was not very friendly or helpful. We were just glad she got our order right with her bad attitude. The seating area was dirty and while there another customer spilled their drink on the floor and they notified the workers but no one cleaned it up which made the mess larger as time went. I give two stars, one for the food and one for the white haired lady in the fresh market who was very welcoming and gracious as we entered the restaurant. We may have to think twice whether we want to come back to this place in the future. read more

Braum's Ice Cream & Dairy Stores - Sundae - Fast Food Near Me - McKinney, Texas

See all

03/29/22- 1746FR@ Tuesday Excellent customer service! Everyone was working hard to get all of the orders. We appreciate you guys!!! Thanks!!! Jjay R1616 read more

See all

I'm not sure why, but this location has the worst customer service. There's a woman who works the counter that always looks very angry that you're even there. A quick pop-in to get ice cream when the store isn't even busy takes at least 15+ minutes. Plus all the tables are always dirty. There were literally more people behind the counter/in the kitchen today than ordering food, yet after waiting ten minutes to order a cone for my son we had to leave because they still hadn't started helping the one (and only) family ahead of me. I'll stick with the location on Custer and 380. read more

My family and I love Braum's! Fantastic ice cream, burgers, fries, breakfast biscuits, salads and especially the fresh squeezed limeades. Their grocery is a lifesaver for a quick run. Pick up a meal and groceries. Check out their seasonal homemade ice cream flavors: pumpkin, egg nog and peppermint. read more

See all

Usually, it's been pretty decent here, but today was a bummer. My husband got a double dip that was so sloppy and already melting as he tried paying. My sundae was also sloppy with barely any hot fudge(why they call it hot is beyond me). We had to endure off-task employee interrupting while we ordered too. Come on, people. Raise your expectations. read more

Braum's Ice Cream & Dairy Stores - The wall display of what a sundae should be close to resembling. - Fast Food Near Me - McKinney, Texas

See all

My last visit was amazing. Originally I had rated it low for the bad mgmt but it is under new mgmt now.

This place is a staple from my childhood. Inexpensive, quick, convenient, and tasty. There's endless options at Braum's and I'm a big fan of the vanilla-chocolate twist soft serve cones during happy hour. Generous portions and amazing prices leave your whole family happy and your wallet too! read more

I'm unimpressed by both the service and the manager. They recommended I order several items al a carte as opposed to in a bundle meal and ended up charging me more for less food compared to the dinner. When I asked for the pricing on the dinner I was told they didn't know. First time there in years; definitely unimpressed. Also cold fries read more

Definitely needs some work. I feel like this location could be a ton better if they hired better personality people, or trained their employees on better customer service skills. I love Braum's and hate when I see an area with so much potential not succeed, but it all comes down to the people that work there. The food is very good, and comes at a very very cheap price. I mean you can get a bag of 5 burgers for $5! You can't beat that! I just hope the owners take their customers words to heart, and teach their employees skills that will help them gain skills that will help them develop into better adults. The success of a business always starts with your people. read more

See all

Be careful when ordering, their menu doesn't have updated prices. They don't honor the menu board prices, they honor whatever is in their register at the time. Seems like it's a wheel and deal kind of place. A $4.99 kids meal is really $5.79. That wasn't with tax. It's not about the money, it's the principal. Pull you in with one price, but then charge you more WITHOUT telling you. Just have to notice on your own. read more

This is a full service Place: a great burger place, an ice cream parlor with a nice array of ice cream and other frozen treats and a bodega/neighborhood grocery store offering essential grocery store items. I shopped here for my groceries during the pandemic and fell in love with their dairy, bread and meats sections. read more

The worst fast food restaurant you'll ever go to . The people are slow the food sucks the ice cream sucks and you wait in line for 50 minutes. read more

What is going on here between dancing cashiers and old nasty burgers I don't know what to make of this place. Even the ice cream was thrown together like trash dripping messing just a disappointment. read more

Update: Sadly this place has gotten even worse. There's not enough people working and the people who work get every order wrong. What's worse is they take 15 mins to get your order wrong. In other words you're going to wait a long time for food that you didn't order. Don't take my word for it, check out the rest of the reviews for this sad little restaurant. ***There's a Sonic, Whataburger, Popeyes, and Taco Bell near this place. Go to a real fast food restaurant and put this mess of a place behind you. read more

Braum's Ice Cream & Dairy Stores - Tried selling me a junior burger as a quarter pounder. So dishonest!!! - Fast Food Near Me - McKinney, Texas

Me: Can I have some napkins? Employee at the window: Didn't I just hand you them? Really? 1 napkin for 3 sundaes? Poor customer service read more

Braum's Ice Cream & Dairy Stores - Fast Food Near Me - McKinney, Texas

The food is fine but as everyone else has said the service is the worst. I don't say that with hyperbole. Easily the worst of any Braums location I have visited in 20 years of travelling all over TX and OK. Notable mention for the monotone, near mute kid who looks like he is 14 and hates his life and you and is completely unfocused on work to the point you have to request things multiple times and ask for your drink and then a straw for your drink. How this entitled little turd was hired is beyond me. read more

A star for the friendly lady at the market and for the food. Ordered some burgers... got no return greeting from the cashier and he didn't say a word as I ordered and didn't give me my total or a thank you at the end. I'm sorry if you're having a bad day but you're in the Customer service business. You should at least try to be courteous to your patrons. Thankfully, I could see my total on the screen. read more

Terrible terrible breakfast service. Waited 45 minutes in line with only 5 people in the whole line. Got my food and was missing a sandwhich and I couldn't even get anyone to come to the window. So disgusted I just left. When home realized they rang up my order wrong as well. So instead of biscuits on all my sandwhichs we're on plain bagels. Ridiculous on every level! Never go there for breakfast. read more

This location is fairly new, so we passed another older location to come here and it was FILTHY. There wasn't anyone in line and one couple in the dining room at lunch time on a Tuesday, yet the place was a mess and service was terrible. I love Braum's ice cream, so I'm just going to have to live in denial and only go through the drive-thru. read more

See all

My kids love their ice cream and that's the reason I go there. I hate to write bad review to a business until it reaches to point where I can't just stop my self express the experience . Worst customer service!!!! The manager in ice cream section has 0 customer service skill and setting up really bad example for the young school kids working there. I am like what example they are setting up for the future of these kids working there and not mentioned for the customers. I expect the owner to reach out to me so I can share my experience. I really don't like to share the details here. read more

The best ice cream but service is extremely slow. The staff is very confused took forever to fill our order

Complete disorganization with the staff. Ordering was a nightmare, as the high school aged workers didn't understand the menu. The restaurant was dirty and bathrooms were disgusting. Such a disappointment for a high quality brand. Had the molten lava cake sunday with cappucino ice cream. It was the only thing allowing more stars than one...Braums ice cream is top notch! read more

Oh.My.Gosh! Such a WAY better experience than the Braum's 6.9 miles down the road, completely opposite! We walked in to a clean restaurant/market , with a very friendly staff, of ALL Boys, I might add, lol! They were very social with each other and having a good time at work. The poor manager, as a Mother, I felt for her, but she kept them in line and managed them beautifully! They were super polite, even though they were having fun and bantering with each other, they were still doing their jobs! They asked us what we wanted, made our banana splits exactly how we ordered them and they were delicious! It was SO refreshing to have such a positive experience! read more

See all

Love Braum's on Eldorado! De is Mr. Braum's and is always there ready to serve us with a pleasant welcoming attitude. Rain, snow, or shine De makes you visit enjoyable. Every manager, like Mandy, and employees, like Judy, who is in the Market, are so very friendly and helpful! I've never had to return my fries because they're cold which I can't say about many restaurants. This is my go to for ice cream and has the best milk. I have a hard time drinking milk when I leave town after be spoiled by Braum's milk. It's a great place with wonderful people. read more

The only way to get a correct order from this location is to dine in. Then when your order is wrong, and it probably will be, you can go up to the counter and make them fix it. I've tried the drive thru and Grubhub and never get what I order. I've tried twice to get a California Chipotle Burger because it sounds really good, but the first time they sent a pimiento cheese bacon burger (gross) and the second time they sent a regular cheeseburger. Also, they're not good at packing up a to go order. When people get French fries, they generally like to have some ketchup. A straw and napkins would be nice, too. read more

How can you give Braums anything less than a 5 star review? The ice cream is ALWAYS 100% delicious. Fries ALWAYS 100% delicious. So good and I'm so glad I live by one. Not to mention $1 frozen yogurt. YUM! read more