These guys are the best when you need your bike fixed or serviced. Kind, accommodating and…read morecommunicative. Steve and his crew make you feel like they actually care about getting you back on the trail.

Brought my bike in for a gear adjustment and after spending the $75 on the gear adjustment my bike…read morestarted to "ghost shift." I brought it back because it was ghost shifting and I had a "light" crash ... Went to pick up my bike AGAIN after just bringing it there, regardless of the "small" crash the bike was going to have to go back after the initial gear check / repair for $75 because it was (ghost shifting) so regardless it had to go back ... Pick it up for a second time and they over charged me $20 bringing my bill to $120 .... They took the $20 charge off and left my bike repaired with a badly scratched derailleur on it even though I brought a fresh one with no scratches in on the second visit... Not the best experiences, just calling it how it is / was too. I mean who repairs a bike with a fresh hanger but leaves the derailleur looking like shit.. Located in my town but if I don't have to back I won't go back! Spent close two $200 in two repairs and both times left unhappy.. Actually on the first repair I had to bring it back beside for $75 it shouldn't make sounds and should work accordingly, no!?! SUPER UNHAPPY. Now I need to bring it to another bike shop to have the derailleur taken care of and my handle bars wrapped was left looking like shit and when I brought it in I said I had handle bar wrap but no one asked if I was happy or need anything else situated before they went on vacation and before I picked it up. If I opened a bike shop I know I could do better and it starts with BUILDING RAPPORT AND ACTUALLY CARING!

The team at Kingston Cyclery are amazing, I highly recommend this business if you're buying a bike…read morefor your Bard student -- they will keep your student on file for servicing the bike for normal wear and tear, and they can pick up and deliver back a student's bike if something breaks. When my son couldn't receive a bike during normal delivery hours, they delivered outside of the normal schedule. These guys go above and beyond.

From the owner: Kingston Cyclery has been selling and servicing bicycles since 1973. read more

Bash Bish Bicycles was fantastic--super friendly and attentive, making sure my bike was the perfect…read morefit.

Passing through the area and wanted to rent bikes for a ride. Sam was AWESOME - super kind and…read moreknowledgable. He helped guide us through some good options for rides and gave so much extra cool information about the area and what it has to offer. Can't wait to come back and will definitely return to rent bikes again to continue exploring!

Christian and Elysia helped me big time and went the extra mile to help me find the right batting…read moregloves in the color I needed. they were amazing

I had a great experience with Gabbie at the check out because I asked her to see if I had any money…read moreleft on my gift cards and one of the gift cards went through but the other didn't and after swiping 3 times she took the initiative and manually put the numbers in to see if there was anything on it. thankfully it went through and not only did I have enough to pay the remainder of my purchase for my soccer ball and pickle balls but I had an additional $15.75. Thank you very much Gabbie for going above and beyond for me. Much appreciated.

Kyle comes off as nice - but when you truly need him - he is too busy - because he is i want to…read moresell my bike back - which he said when i bought it "no problem" that is what he always says - do not buy a bike from this man - he is too busy in his other career to give a "&^%$" about his customers - so speaking of which - he said he would take my bike back but hasn't so it's for sale I hope he pays attention to the medical care and fire more than his customers

Met Kyle from Pedego beacon location at a home show he was a vendor at, followed up with a test…read moreride at shop with Ali! They are the most knowledgeable and helpful sales people I've met and truly understand customers needs from bike size, to accessories to prices! They offer many options and are patient and accommodating. My Husband and I are thrilled they crossed our paths to becoming bikers! Thank you Pedego of Beacon! We will be back and sharing our experience on our social media as well

Really good store with lots of local creations, and really tasteful selection of cool brands of…read moreoutdoor gear. This is an actual sole proprietorship in a workd of chain stores, so there's quirky parts to it. But I always find something really cool here and have really interesting conversations with the owner Steven. It feels really good to go into a store, which is actually curated by somebody who's had a lifetime of running retail, so it's not all pre-programmed generic, but filled with interesting things in every little corner.

Hi Steven P or Management,…read more The individual working at the store today is unbelievably rude - no sense of customer service - walked in never looked up from his cellphone to acknowledge anyone. I was looking at a sweater didn't see my size - I continued to carry on in the store because I genuinely love it. Today the back room was covered in open boxes making it very difficult to shop regardless I found a stack of the sweaters (the one I was looking for). The guy working proceeded to yell at me stating they were all out. I said I'm looking for the grey sweater in a large - to which he replied "we don't have grey". I pointed at the stack and I know I'm not color blind but maybe he is, so I said that's grey. He pulled the sweater out and throws it at me! Yes throws it! He was mad he had to get off his seat, his phone and actually work. I put everything down my family and I walked out! Individual working on Thursday 7/27! As a business owner I would like to know how my employees are interacting with customers. This unfortunate situation just pushed me out, I'll take my business somewhere else