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    Concept Flooring

    4.8 (14 reviews)
    Closed 8:30 am - 4:00 pm

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    Services - Concept Flooring

    Carpet installation

    Floor installation

    Floor refinishing

    1 More Service

    Floor restoration

    Concept Flooring Photos

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    Ask the Community - Concept Flooring

    Review Highlights - Concept Flooring

    We carpeted two rooms and the stairs, plus installed beautiful hardwood in the rest of the main floor.

    Mentioned in 3 reviews

    Read more highlights

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    Cherokee Floor Covering - More weird little gaps

    Cherokee Floor Covering

    (9 reviews)

    Had Cherokee flooring change out two rooms to match my existing floors. They did a phenomenal job…read more So I had them quote me to do my upstairs also. The person who came out to quote was on time. After accepting the quote the had the job done in less than 2 weeks. Installers were on time once again and stayed until the job was complete which included their clean up. Would highly recommend!

    Several issues, I was without a bathroom for almost 2 months because they never bother to inspect…read morethe flooring before they ripped out my old flooring and whenever they went to grab the new flooring out of the boxes they found that it was all bad and they took their sweet time getting the new stuff in. When they were actually finished with the bathroom, there was a tile that wasn't even glued down at all in the corner. And whenever they put my toilet back, they didn't caulk all the way around it. And let's talk about the toilet, because they messed up and broke the supply lines to two of my toilets and had to replace them, we had to keep the water shut off to our house for a full day while they got replacement parts. Not to mention the foot molding, they would've walked out without doing several pieces if I didn't directly point at them and say "you never did this and it looks awful", in fact, they did, the workers said they would return with more foot molding for the bathroom whenever I asked them to, they never did. I eventually just gave up on waiting and told my handyman to go ahead and come in regardless because I was sick of having no sink. Whenever we asked for compensation, they only offered us $200 which is a complete INSULT considering since their mistake left me with no bathroom floor for two months. That oversight also lead to other repairs being pushed back as well, because I had a group of handyman that needed to do other work in that bathroom couldn't do it until the floors were in. It goes without saying we are highly dissatisfied, we will not be using this company again, and we will not be recommending them. What really sucks is if they had made it right, we would've had them redo the rest of the flooring in the house as well later.

    Carpet Depot Woodstock

    Carpet Depot Woodstock

    (5 reviews)

    The installations team was on time and did a good job, however, the color match to the existing…read morecarpeting was so poor and no one from the company has bothered to call me back and explain or offer a resolution my

    I just returned from Carpet Depot Woodstock. I wouldn't recommend this establishment. I had already…read morehad wonderful interactions w/ the Carpet Depot on Mableton Parkway. Since I lived closer to Woodstock they suggested I use that store. Kerrie came to my house to do measurements. She is very nice and I had a great experience with her. So today I decided since I'm off from work to go over there and pick my carpet and schedule an install date. Today I dealt with a gentleman. He started out decent. Then I asked him a couple simple questions. I was just asking him about the measurements that they had on my quote. He asked me how I knew how many square feet I had. I said because I helped Kerri measure. In fact , I held the tape measure and did the math on my calculator. Is that not the definition of " help"? Then, instead of taking my word that I helped her....and allowing us to move on and get to my purchase. He makes some smug, goofy look....like I'm lying. So say..." why would I lie about that" I had nothing to gain. Then he goes on to say " that seems weird". Or something to that effect. I'm like...wow....I haven't even exchanged money, goods or services with you and your implying that I'm lying about something insignificant. What if I had a problem with the install? I could see him not responsibility , him calling me a liar, and not attempting to resolve the issue. No thanks! I immediately drove my " deceitful" self to Home Depot on Sandy Plains rd. The selections I made were comparable to the quote I got from Carpet Depot. Also, I will sleep better at night knowing, if I have any issues, I won't have to deal with a smug, carpet salesman who will question my integrity and potentially not rectify any minor situations.

    Casey Carpet Services

    Casey Carpet Services

    (3 reviews)

    Terrible - caused catastrophic damage and refused responsibility…read more I hired this company to install outdoor carpet on my terrace of a brand-new home. Before work began, I explicitly instructed the contractor not to use nails, screws, or make any cuts due to waterproofing and structural concerns. These instructions were clear and non-negotiable. Despite those warnings, the contractor ignored my instructions and used fasteners and cuts anyway, directly compromising the waterproofing system. As a result, my home suffered extensive water intrusion and damage that now totals tens of thousands of dollars. When I discovered the damage and attempted to address it professionally, the contractor refused to engage, hung up on me, and has since avoided all responsibility for the destruction caused by his work. There was no attempt to inspect, repair, remediate, or even discuss a resolution. This was not a misunderstanding -- it was a complete disregard for client instructions, property protection, and professional accountability. The work performed has resulted in major financial loss, legal action, and months of disruption. If you value your property, your investment, or basic professionalism, do not hire this company. I am now pursuing this matter through the courts because the contractor has failed to take responsibility for the damage caused by his actions.

    I had a hole in a section of carpet that I thought was beyond repair. I thought for sure that I…read morewould have to replace the carpet in my entire room. Carl came over, inspected the damage and came up with a solution. He matched up the pattern in the carpet and saved me a ton of money. Honestly, Carl is an artist. I couldn't be happier with the results. If you need your carpet repaired, give Casey's a call.

    Concept Flooring - flooring - Updated June 2026

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