I started going here for my back pain because of my moderate scoliosis. I worked a lot with Morgan,…read moreKrista, and Allison. They are EXPERTS with scoliosis. I would recommend going here to anyone and seeing these ladies. Thank you so much Morgan for helping me with my exercises in the gym and perfecting my technique. You are amazing! Thank y'all so much for everything you did for me. If you're looking for help with your scoliosis or any kind of pain that you need physical therapy for these girls are amazing.

This service is absolutely wonderful. The entire staff is professional and caring. Allison and…read moreKrista are working with me. They are doing such an amazing job, so patient, caring, helpful and personable.

My daughter has been going here for 12 sessions and so far it's been a great help. Having a young…read moreathlete, I worry that she'll have a huge injury but the staff here is not only helping her with her small injury but working on posture, form and strength to make sure she doesn't have one. They have great protections in for covid, temp checks, washing hands, no visitors. Overall, we have been very pleased with our time here.

Absolutely the best physical therapy center I have ever experienced. My main therapist was Marcela,…read morewith Jada assisting her. But all the therapists there are great. I was there after multiple back surgeries, and they were extremely helpful, knowledgeable, and professional. I really appreciate the exceptional care that I received.

Excellent!! Outstanding!! Professional!!. My disability is progressive and my mindset was on the…read morenegative side. I was referred to BenchMark Physical Therapy...best referral ever. No pity party there...work and more work. My therapist team...Madison, Courtney and Joshua not only changed my body, also my negative mindset. This team put me through exercises that are going to be helpful in managing my disability. Last but not lest, a big thank you to Tineshia (hope I spelled it correctly )...a very pleasant and professional young lady that take care of all intakes. It is my pleasure to recommend to this facility.

From the owner: BenchMark Physical Therapy located in Fayetteville is a leading outpatient physical therapy clinic…read morewith convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

2 stars + rating- Nov 11, I was feeling like i had a bad cold early in the morning after being…read moreexposed to a packed public venue. I made an appointment at Nextcare on Glensford Road, intentionally selecting this area based on the high quality of businesses surrounding it. I made my appointment for 6 pm to give myself time to hydrate on soup and tea. My overall experience was so-so. I showed up to my appointment 48 minutes early and I was not seen until an hour after my appointment. I understand the nature of triage so it was not so much the wait. A few notes: (1) I did not look at the google reviews so I did not see the comments previously about the "waiting". I wish I would have taken some photos of the waiting areas but it had a filthy smell and it looked as if it had not been cleaned/sanitized in a very long time. I would not want my kids to play or sit in the kid table/chairs. I felt like going to relief myself from drinking so many liquids throughout the day but I stepped inti the restroom and it looked and smelled the same as the waiting area so I held myself until i went home. Also there was no toulet paper anyway. Just not a condition I would expect to see at a "medical clinic.". (2) The front desk staff do not really hear you as I entered I told them I had pre-filled the documents and scanned my IDs on the web for this appointment. The desk person did not make eye contact but she told me to grab a mask and provide info that I previously provided online. I complied and she did later acknowledge she saw my online input. On that note, I have verification that Nextcare "pre-online documentation process" does work. (3) Regarding the masks...The front desk requested strict compliance with the mask rule which I complied and appreciated. However, they do not enforce it with the already seated patients in the waiting area. I saw most of the adults and children were not masked up. The front desk staff does not enforce them to comply. The enforced conpliance ends after they tell the patient at check-in. They cannot see over the counter if nobody bothers to get up and monitor the waiting area. (4) The actual medical staff was very caring once I was called up to walk through the door to be seen. I was given a rapid COVID exam. I was negative. Then a PA or Doc consulted me and told me there are a lot of new strains of COVID out there so he was going to do another COVID test to send out to labs who specialize in the patest strains trend. I did not know until a medical friend of mine told me later that I could have refused because that is an upsell that uour insurance may not cover and it "will come out of your pocket.". I did not know, I thought the medicalvdoc or PA was exercising authority to ensure a citizen is not contaminating the community since I drive catering/delivery in the evenings. (5) the actual medical staff and the Doc/PA told me I had to pick up a prescription at CVS on Owen drive. Not sure why they told me to go there...there is a closer CVS location at Skibo. So I went over to CVS to wait there forctwo hours only for the pharmacist Brittany to tell me there is no prescription. The Nextcare wants you to buy Robitussen. That was a complete waste of time. I wish Nextcare would have told me that instead of sending me on a wild goose-chase.

I arrived 2 hours and 45 minutes prior to close because the website stated there were no…read moreappointments available but they would be taking walk ins until close. Upon arrival, I was told they were not taking any more walkins and the site was managed by corporate but they had decided to close early. Very disappointing to bring my sick child here because the website stated we could only to be turned away.

Jonathan has been our masseuse for over two years! Hes exactly what my husbands sore muscles need!…read moreHe is quick and efficient booking and cares deeply for his clients. We highly recommend the sports massage!!

I've been to a few places in the area for massages. Nothing compares to PowerUp. This is not a…read morecookie cutter massage joint. Jonathan is professional, thorough, has hands God himself carved from velvet, and is extremely knowledgeable (there's a wall of certifications proving his commitment to continuing perfection of his craft). Whether you're pregnant, injured, or simply in need of a relaxing massage, you would seriously be missing out if you went elsewhere. This dude is the best- hands down.

Weird to rate dr offices but this one is pretty decent. Drs in Fayetteville are busy. They are…read moreoverbooked and understaffed and they are doing their best. Plan for some extra time when you go to family practice here; the wait can sometimes be a little long. Radiology has always been super quick for us though. Labs are hit and miss. The staff at family practice is attentive and do a great job of making me feel heard and cared for. It's tough after the pandemic in the medical field and patience is definitely needed.

Nobody ever answers the phone. A fake answering service line will answer, giving options, but it's…read morebroken. Got to the answering service ONCE, feckless fool of a lady said she doesn't take messages. WTF is an answering service FOR? Couldn't even tell me why they weren't answering in the middle of the day. She said she told her boss, they all KNOW it doesn't work, and nobody is doing anything. There are big red signs at the windows that say "STAY 6 FT APART", and we DO, while in line, but the ladies at the window make people come stand next to each other to make the line go faster. They got mad at me, scolded me, when I said "please I don't want to stand close, you have a sign there saying not to as well" and they said "WELL I TOLD YOU TO COME UP SO IT'S OKAY"... no, it's not! The virus isn't going to heck off just because we are at the window. They work for a doctor's office but don't have the basic understanding of how germs work, either that or they don't care. I assume it's both. I can't ever call to reschedule appointments or get information because that horrible fake non-working answering service line doesn't work at all and is always going during normal business hours.

I have been a client with the Back & Neck Clinic for over 24 yrs. Dr. Ali Ergun and his wife, Joy…read moreare truly great and caring people! If you want great service and you want to be treated as not just another number support this business. I send everyone that I come in contact with here. The service here is 2nd to none!!!

Dr. Ergun is always ready to listen and then addresses the problem. He also has put up with me on…read moreseveral late appointments squeezing me in when I really needed something adjusted. I appreciate someone who truly seems to care.

I would not refer a stray dog to this sorry establishment. The office staff are rude,…read moreunprofessional, and have no people skills to say the least. I have informed the VA to remove them from the referral list for clinics for pain management for veterans. I was a referral from the VA. I scheduled my appointment on 5 Aug for 13 Aug at 3 pm at IPS 2149 Valley gate Dr. Fayetteville, NC. I received an email notification of the appointment later that day, and a text message notification to confirm the appointment, in which I did. On 10 Aug I received a second text notification to confirm the appointment. After receiving the second text to confirm the appointment, I called the office to ensure that they received my confirmation. The receptionist confirmed that they had. On Aug 11th I received an email stating that I had an appointment for their Asheboro office on the same day Aug 13th at 3pm. On 12 Aug I received a text to confirm the appointment at the Asheboro office. This prompted me call the Asheboro office to let them know that I was scheduled for the Fayetteville office location. I spoke with an individual name Tam. She proceeded to tell me that I was a new patient and that I needed to arrive 30 minutes prior to my scheduled appointment. I explained to her that the issue is not what time I need to arrive at the appointment, but to clear up the clinic location where my appointment was scheduled. She reviewed the system and said that my appointment was scheduled for the Asheboro clinic. I explained to her that given my symptoms affecting my ability to drive why would I schedule an appointment that I would have to drive several hours away? I then called the Fayetteville office only for them to play dumb and tell me that my appointment was scheduled for the Asheboro clinic. NO STARS from me. Selected one only because I had to. Total Ass wipes!

I am sharing this experience to encourage greater clinical accountability and operational…read moreattentiveness in pain management practice. On 2/19/26, I attended a scheduled appointment Integrated Pain Solutions-Summit Spine, for chronic back pain with right-sided neuropathic symptoms, in addition to new pain involving the hip, groin, and left leg. I was not informed at scheduling that the visit would be conducted via telehealth. Upon arrival, I waited approximately 1 hour and 15 minutes in the lobby and an additional 35 minutes for the provider, identified here as Ms. Shivers to sign onto the visit. The clinical interaction lasted roughly 15 minutes. During the encounter, Ms. Shivers indicated that a request would be sent to another physician for medication management whom I had never been evaluated by for pain management. Delegating medication decisions to a physician who has not examined the patient, without explanation, raises concerns regarding clinical oversight, continuity of care, and accountability. As of six days post-appointment, there was no documented follow-up regarding medication adjustments or submission of the MRI referral discussed for evaluation of new and potentially progressive symptoms. Office staff were reportedly unable to locate documentation of the visit when contacted today. Pain management involving new radiating or neurological symptoms requires structured follow-up, timely diagnostic imaging, and clearly defined physician responsibility. Delayed imaging and medication oversight are not administrative inconveniences, they represent potential patient safety risks. To patients: advocate for documentation, timelines, and clarity regarding who is directly responsible for your care. To providers and administrators: timely communication, transparent physician involvement, and proper documentation are foundational standards, not optional enhancements. Operational inefficiency and fragmented oversight erode patient trust and may compromise safety. If the medical field is not a genuine concern regarding patients CARE, PLEASE FIND SOMETHING ELSE TO DO!!!