I have long been a big Fan of the UM health system for as long as I can remember. MY wife went in…read morefor a Nuclear Cardio scan where they found a blockage in one of her arteries and put a Stent is as part of the procedure. Procedure went very well where the communication between me and the staff was outstanding before, during and after the procedure and the staff and doctors were extremely professional, courteous, helpful and above all COMPETENT! Excellent follow up as well once we got home which was greatly appreciated. If anything of a serious note happened to us we always head to the UM hospital network in Ann Arbor as this is the best health care in Michigan for my money. GO BLUE!

The staff here is so friendly and welcoming. The rooms are designed more like a hotel. You forget…read moreyour at the doctor office. They scheduled my appointment and got me in right in time. The parking at U of M is less than to be desired. Especially with all the construction. It does take a while to get the initial appointment. I think I waited about three months. We will be going over different treatment options. If you have sleep apnea or other sleeping problems and need to have care for the problems, I would highly recommend the staff here.

Going downhill. Would not recommend. Poor customer service. Staff, especially nurses seem to do the…read morebare minimum. If this is yhe next generation of caretakers, we are in trouble.

I called the campus police over 9 hours ago regarding a missing person. The 1st man to answer was…read morereal short toned and rude. Which lead to the shift sergeant getting on the phone to assist. I was extremely clear with the spelling of the missing person as well as personal information regarding an extremely special need adult with whom the missing patient is the guardian. Meaning without the U of M admitted patient, another life is at risk. Do you think the 2 guys that protect the U of M just forgot to call me back? What a gigantic joke. And extremely fortunate for them the patient was located and her SN family member has now been placed in a safe home. No thanks to the security. Next time I will be sure to call for a flat tire or a lock out.

My husband died Feb 6th at Trinity/St Joe Ann Arbor. I got my portion of the medical bill later in…read moreFebruary, with a DUE DATE OF MARCH 21. I was not disputing the amount, just taking time closing accounts and transferring funds. Today, MARCH 6TH, I got a letter from a COLLECTION AGENCY. 15 days BEFORE the bill is due, I now have to deal with a collection agency. I have to keep copies, files, send a letter of validation of debt, maybe even hire an attorney to protect me against this shady collection agency. I'm not going down quietly. I sent letters to Trinity, my state senator and will also send one to the Attorney General's Consumer Complaint Division. Trinity's GREED is horrible. Supposedly, a Christian hospital. Truth in advertising, change your name to, It's All About The Money.

Absolutely terrible. I am dealing with a chronic, swollen foot and can't get a diagnosis for the…read moreunderlying problem. The orthotics supplier has ghosted me several times. The process is so poor, I have to chase down different offices and I always hear it's beyond their control, it's another office's problem. The ER is terrible. My wife went there twice, was not treated for the problem and after severe pain finally had to go to Corewell in Royal Oak for successful treatment. Health systems in Canton are really poor. You can't even get in to a doctor. I'm thinking about moving elsewhere. Really depressing.

In February of 2024, my husband was in the hospital at St. Joseph Mercy (Trinity) in Ann Arbor,…read morebeing treated for Influenza A. Per his treating physicians, he ended up dying as a result of a massive brain bleed due to a Heparin overdose sometime during the night. One of the doctors indicated that there could have been an issue with communication between the computer in his room and the pharmacy. When asked by the doctors, who were both very remorseful, what I wanted, I said I wanted to know what went wrong to assure this error doesn't happen to anyone else. They stated the matter would be reviewed and that the resulting information would be shared with me. To this day, no one has reached out to me. I have been in contact with both Patient Relations and Risk Management, both departments assuring me that someone will call me--but still no call. Here is the mission of Trinity Health: We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Among their Core Values are reverence, justice, and integrity. If someone would reach out, I would tell them that I am not interested in money, but by their lack of response, it seems that they have most certainly made it their priority.

This review to clarify is mainly for the wait time to transition from ER to a bed for an elderly…read moreparent took over 13 hours. She spent that time waiting on a gurney in the ER hallway. There is absolutely no justification for this type of treatment or service. The care and the room upon getting to the room is very good but the wait time is horrific and unjustifiable though one of the nurses said it's been that way since Covid but I still don't understand how a "professional " healthcare system anywhere can operate in this manner. Administrative and Operational improvements are greatly needed. Hospitals should not be operating in this fashion, simply inexcusable.

They always provide the best care here. Staff is always so friendly. Great nurses, techs, allied…read moreprofessionals and doctors.

Bro everyone was so nice. Staff would always check in to make sure you were okay and they have the…read morecutest therapy dog ever (ily barney). We were given menus for each meal so food was low-key really peak. We actually had one on one therapy with actual therapists (psychiatrists?) Which NEVER happens during my stays at other psychiatric facilities. Activities were interactive for everybody and we had TELEVISION. We could only watch pg things but that is such a step up anyways. We were allowed however many comfort items we needed and parents were allowed to sleep in the same room as child when visiting and were also allowed to bring in food. Overall this hospital was just amazing, but the sole reason I gave this five stars was obviously because of the therapy dog.

Felt like the doctor didn't care. Went in with swelling and pain from a salivary gland stone. Left…read morebeing told all I can do is use mouthwash, suck on sour candy, and to come back when it's bigger. Did get a referral for an MRI but that doesn't do much good Jen my jaw and face pain is at a 7-8, and I can't eat.

Received the worst care ever for my mother doctor (male,) didn't even ask enough questions during…read morethe 1 minute consult & gave no medication. Said I can't do anything for her and refused to give any recommendations on what she should take for at home care. We have never been treated so unfairly. Receptionist and the young lady who took us back were both friendly but doctor seemed such in a rush and answered none of our answers and didn't care. Said that they couldn't do anything and sent referral to hospital.

It's been about 4 years now that I have seen Dr. Dendrinos for routine annual exams. One thing I…read moreappreciate is that they have 7:30am appointments so that I don't have to take time off work. They are always fast and the rooms are clean. I haven't had a child or anything complicated, but they have taken good care of me for my basic needs. There have been occasions where a student would tag along, which can be a little awkward. I always let them stay because medical school residency is hard enough to get through anyway.

My second pregnancy was here and I had the most pleasant and fantastic experience. Great staff,…read moreclean facility and I loved the ambience. All my appointments were on-time and I had been appointed with some of the best clinicians and staff. Throughout my pregnancy, I had consulted staff from multiple departments in this campus (Dietitians, RNs, Midwifes, Speciality Drs, Triage technicians). They were all so friendly and pleasant. They respect your privacy and put patients at ease. I also love their patient portal and their quick response. Special mention about Nurse Brittani, she was all through my labour. She was very comforting, supportive and motivating throughout my stay. Her shift ended early in the morning but luckily she had extended her shift and stayed back until I delivered. The kindness and caring spirit was so comforting. THANK YOU Brittani, YOU WERE AWESOME !! I really appreciate your help. I received constant attention throughout my delivery. Even after delivery, series of specialists (Anesthesiologists, pediatrician, gynecologist and lactation specialist) visited multiple times and made sure I was comfortable. Every single one of them was compassionate and respectful. I felt safe throughout my delivery. Great team and high quality service. They also provide healthy healing program after delivery and go extra mile to ensure that all your health concerns are resolved. Very impressed with the hygiene and prompt service. I'm super impressed and highly recommended this facility !! Excellent in every way. You all rock.. Double thumbs up !!

I get all my care at VA A2. I find the quality of care is excellent and service and commitment of…read morethe clinicians and all the staff is exceptional. I appreciate the dedication of the staff, many of which are veterans, and the physicians, NP's, PA's and other clinicians. They all have options that offer better pay but I believe their dedication to the mission and and veterans population keeps them serving. Thank you for what you do A2 VAMC!

They are not the best,they don't take time to help you at the er.my dad had pneumonia and they…read morecouldn't figure it out they sent him home with no help whatsoever and we drove 2 hours! Pathetic!

Great service. Closer to home. Wait usually is shorter. Very clean and the staff is accommodating…read more I need a form filled out. She walked the form out to me so I wouldn't have to wait at her window. Dalton was my medical assistance. He was funny. We had good conversation about temperatures I was here for post op appointment from getting a medical device inserted. Very pleasant staff. Glad to be back in Michigan to be able to come to these doctors.

I used to go to Kellogg Eye Center for my annual eye exam; started coming here because the doctor…read moreis working out of this office. It's better as it's close to home and I don't have to deal with downtown traffic. While I had good experience with the receptionist that checked me in the past few years, I ran into a lady who sounded like she did not want to be in the office that day. She was short and would cut me off when I spoke. So when I checked out, I went to another receptionist and that lady was welcoming, funny and treated you like a person. I hope she works whenever I visit.

This is building 10 of 10 (U of M medical buildings line the entire ring around Briarwood mall -…read moreluckily they are all clearly labeled). Overall the atmosphere of the whole clinic/center is relaxed and laid back. There's a television in the waiting room and everything feels clean and up to date. I did not receive any physician care here but I did take advantage of the walk-in lab to get blood drawn. And when I say "drawn blood" I mean TWELVE vials (my new doc is apparently extremely thorough). The woman working at the lab was awesome. She was a little snarky but in a completely accessible warm, joking way. She was meticulous with checking and double-checking all the labs that were ordered. I warned her about my veins being crap (at most places, they stab into my arm and then "dig around" continually moving the needle under my skin and stabbing every which way until they finally get a vein - I don't mind needles or pain but it's sickening). This lady, on the other hand, felt both my veins and was careful to choose a small needle. She stuck me once, precisely, right into my vein, and got a good draw. THANK YOU, LORD. Next time I need vampirical services, I won't hesitate to return.

Having going here since I was 10 years old... the staff are friendly and very nice, check-in is…read moreeasy and quick... back in the old days, wait time was round 15 minutes or longer... but once I check in, I'm in the back room with the nurse within few minutes.... the process is so efficient! Check-out is equally quick.... I also love it because radiology and other services are near by, thus you don't have to go to the main hospital!