Awful, our AC went out on Sunday morning. We called that morning they told us to call back at 4pm…read morewhen the emergency line opens to get an on call tech out there. We called back right at 4 and they said they would try to fit us in.... Never showed or called back. We set an appointment on MONDAY for 8-12 and they never showed either. They double booked the tech and now the AC is out. Call anyone else before you call these people. Joke

I have used Air Services many times and have been happy with their service every time. They have…read moreinstalled a new unit at one of my homes and when I was looking for a new house, they came out and checked the units on all the ones I was looking at. Same day service and a fair price. They will continue to get my business.

DO NOT use this company to clean your ductwork! I started noticing I had more dust in my home after…read morethey clean my duct work then before they came. So I hired another professional air conditioning service who went into my attic and took pictures of what was torn ductwork from where they had use the equipment to clean. Now I'm having to repay someone to repair my damages ductwork. When I called and told them about what happened and ask for a refund they told me that I waited past the 10 day refund period And all they could do was send someone out to reclean. I don't think they knew what they were doing when they were actually cleaning my ductwork and therefore damaged my ducts. I had them come on March 30, today is April 30. Why would I have them come out to tear up the rest of my ducts?! They specialize in carpet cleaning so they need to stick to that! If I can put zero stars I would

From the owner: American Steam-A-Way has been family owned and operated in Southeast Texas since 1986, and was…read morefounded in Port Neches, TX by Chris and Pam Johnson. In 1990, we added water damage, fire damage and disaster restoration to our list of services. We have grown to be one of the largest carpet cleaning and restoration companies in Southeast Texas. American Steam-A-Way guarantees dependable, fast service with professionally trained personnel. We are committed to excellence in all that we do, and quality and integrity are the cornerstones on which our company was built and has flourished. We serve the Golden Triangle and its surrounding cities. For more information or to schedule an appointment, GIVE US A CALL!

I am extremely dissatisfied with the service provided by TJ Morgan Inc. My family was without air…read moreconditioning for nearly four weeks in the middle of summer. For the last two weeks alone, I was repeatedly told that my part had arrived and that a technician would come "tomorrow." Tomorrow never came. Every time I called, I was given a different excuse: the part wasn't actually in, it wasn't on the truck, or it was expected that day. This cycle continued for two weeks with no communication, no follow-through, and no concern for my family. The delay had serious consequences. My home reached temperatures between 87° and 92°, and I had to take two of my children to the emergency room for heat exhaustion. One of my children had a temperature of 102.5°F due to the extreme heat inside our home. After finally repairing the unit, the repair didn't even last 24 hours. The system is now making extremely loud noises that shake my ceilings and walls, and it is no longer cooling properly. The air conditioner has been running continuously without reaching the temperature set on the thermostat, which tells me the repair was not completed correctly. This entire experience has been unacceptable. I was repeatedly misled, left without air conditioning for weeks, and now I am dealing with another malfunction immediately after the repair. I have lost confidence in this company and would not recommend them to anyone.

TJ Morgan was sent by AHS for my a/c not working in April. It has been out for over 5 months.read more

We phoned Innovative Air Solutions for help with AC repairs on a Tuesday morning. We were told the…read moreearliest available time was the next morning. To our surprise we got a phone call less than two hours later saying they could get to us within the hour. Our good luck was due to a cancelation. The technician, Riley Martinez, phoned prior to arrival and had made all repairs within an hour. The total cost of repairs was more than reasonable. I would definitely recommend IAS.

We recently had some repair work done to the A/C system inside and under our home. Abraham,…read moreGerardo, Dusty, Eloy and Ashla were essential in diagnosing our problem and making sure it was fixed properly. I was happy to see that IA stands behind their work.

So courteous! The young men who came to clean my Tile and Carpet were Professional and thorough!…read more My Tile and Grout look brand new! My Carpets look amazing!

I had a very small apartment steam cleaned. Put EVERYTHING up on tables and bed and sofa. Carpet…read morestill soaking my socks wet 28 hrs later. Can't put stuff back down. No where to sit etc. I called them and they said carpet should NOT still be that wet but was too late to send a technician out at 2:50 pm! Seriously at 2:50pm their day is over?!?

Jason Brown and his teammate were dispatched to my residence to repair a connection from my furnace…read moreto the outlet pipe on the roof. They did a excellent job. They were very professional and took pictures after the repair and explained what they had done. I also touched bases with Ingrid in the "Efficient Systems office. The is always pleasant and very helpful. Jason and Ingrid are a asset to the business.

Called out for AC not working. Guys were nice but that was all. Told me I needed a capacitor and…read moresome Freon. It was funny the unit was working so why was a capacitor needed. The price was about 650$. Then we asked where the leak was because it's a little ridiculous to do that without knowing where the leak was. So we got a leak detection price. $1350.00. I almost croaked. We asked them to leave and called another company. Their leak price is $100.00 and will come off the price if they do the repair. Worse part is it was for my daughter so if I wasn't there what would have happened. Last week they told her she needed a new unit. Oh and she has a service contract with them. Canceled that too. Highly unethical to try to rip of a young lady.

Was very responsive and reasonable price. Saw the problem went right to work on it really nice guy.read more

From the owner: We are licensed in HVAC and keep up with all state and local regulations for plumbing. We are…read moreinsured and bonded so all of our clients can rest easy knowing they are protected. We have lived and worked in the Southeast Texas area for over 30 years. We do it all from appliance repair, plumbing, general repair work, and more. You name it, we do it. We are blessed to work with amazing clients and look forward to working with you as well. We have 26 years of experience in our field.

Called Gary to check it out yesterday. He came out today and checked the fireplace. He explained…read morehow the controlls work. He warrants the fireplace! So I can give him a 5 Star rating and highly recommend him! Ran the fireplace last night, when it was down to 55 outside, but inside we were nice and warm! A Big Thanks to The Fire Place

From the owner: We have been serving the Gulf Coast Region for 17 years. We sell and install new fireplaces, gas…read morelanterns, and grills. We service and repair fireplaces, gas lanterns, and grills.