Always responds quickly when my AC needs serviced. That is always appreciated! Started with them…read moreearly in the pandemic, always gets the job done! They've replaced parts, they've replace the outside unit when necessary, & they've done service checkups. Good people, good company!

Quick service and very affordable! Very quick to get out to your house without waiting days for a…read morerepair.

chose this company specifically because their Google listing advertises free estimates. I could not…read moreafford a service call fee, so this was a deciding factor for me. The HVAC technician came to my home under the understanding that this was a free estimate. After the visit, the technician called and quoted me $429 to check the leak and cover labor, stating that everything else would be covered under warranty. Based on that explanation, I agreed and paid the $429. Shortly afterward, I received an emailed estimate for an additional $2,437, on top of what I had already paid. This was never clearly explained beforehand and felt extremely misleading. When I called the company, I spoke with Drake, who was polite and professional. However, I was disappointed that the manager would not speak with me directly. I could hear the manager instructing Drake on what to say instead of addressing my concerns personally. I was later told that the charges were for a service call and the equipment used to find the leak. While I now understand that a service call and a free estimate are not the same thing, that distinction was not made clear prior to confirming the appointment. Customers should be explicitly informed of any charges before a technician is dispatched. This experience was frustrating and disappointing, and I feel misled by the company's advertising. Transparency is critical, especially when dealing with costly home repairs. The manager, Brandon, later called and stated that after reviewing the recorded call, he understood where the confusion occurred. However, the only resolution offered was to credit the $429 back only if I proceed with the repair through their company. I do not believe this is an appropriate or ethical way to handle the situation. A refund should not be conditional, especially when the confusion stemmed from unclear and misleading communication. For transparency, I was informed that calls are recorded. What I found concerning is that the call had already been reviewed before I even formally raised my complaint, which suggests this is not an isolated issue. Based on my experience, I would strongly advise others to proceed with caution when considering this company. The owner promised to send me the recorded call of where I misunderstood but once he saw my review he called me to argue with me about the review and said he will no longer send the recording. I promised him that if he sends me the recording and I am wrong I will remove my review but he declined. Which proves my Point that this was intentionally done.

Happy with service. Technician John was very friendly and serviced my upstairs unit and explained…read morehis findings and what all he did. Big Fish communicates well with customers on scheduling and calling before they arrive.

If you need an Air conditioning company in the golden triangle...there is only one place you should…read morecall! That place is REED AIR SERVICE COMPANY. I have been having trouble with my HVAC system for over 2 yrs now. I have had over 4 different well known air companies look at it, but no one fixed the problem. Reed took care of it. My air went out on Friday night and someone came out that evening. They had to put in a new part and they fit me in...their very busy schedule as soon as they got the part in. They were concerned as I was... about the comfort of my 88 yr old father. The crew was very professional and knowledgeable. A big thanks to tbe owner Wendy, and her daughter Carly for fitting me in the schedule. I deeply appreciate everything they did for us!!

Great company. The gentleman (John) that came out was excellent, explained everything very well…read more And even answered questions the next day when we called him. Very happy with service, price and workmanship. Very customer friendly and great service.

Couldn't find a more fair, honest, and reputable company than Cobb Air Conditioning ran by Howard a…read moreman of integrity and high regards. Fair pricing good service, and they stand behind their product, sales and service.

I can't give a rating for their work, because I couldn't even get that far. I just called them…read morebecause I was referred by our landlord and requested a service call. Was abruptly told by the very rude sounding lady that "we don't do that." And then she hung up before I could get another word in. What in the world do you exist for if it's not to service HVAC units like it says on your website?? I hardly EVER leave reviews, but I cannot believe how incredibly unprofessional you people are. Even if you don't do service calls, you didn't have to be rude over the phone and hang up on me. The lady I spoke to really needs to work on her people skills.

They will lie to you to try to get you to buy a bigger package deal. They didn't fix what they were…read morepaid for .

Great Company...Our technician, Ricky, was very knowledgeable and thorough in his work. Also very…read morehonest and didn't try to push a product (Was looking at getting a new indoor/outdoor unit, but was advised that replacing the duct work would solve the issues I was having)...The work was done in a very prompt, professional manner and the issues have been 100% resolved. Highly Recommend this company!!

Response to service request was a reasonable time, checked out complete unit and assured me my unit…read morewas working properly. I felt confident from a professional technician. Good job done!

Just wanted to say a big Thank You to Brian! He was very…read moreprofessional, polite and easy to deal with. I needed my parents HVAC system checked out after their home took a direct hit from the two hurricanes in Lake Charles. Brian didn't mind answering my questions and was efficient at his job. I found him to be very knowledgeable of every aspect of what we needed. I would recommend Kidd's A/C & Heat to anyone. They are top notch!!

We are extremely disappointed with the level of service and communication we have received. Your…read moreteam stated that the job at one of our offices was completed; however, it has now been a week and we have yet to receive any updates or completion photos despite calling daily. Each time we reach out, we are given delays with no clear resolution. Additionally, after attempting to address this directly, Erica disconnected the call and has since stopped responding. On multiple occasions, our calls are being answered and immediately disconnected.

I would highly recommend this company for electrical needs. My experience with the company, was my…read moremother's home which was built almost 60 years ago, and the breaker box we were concerned, was failing and needed to be replaced. Their technician came out check the box, check the voltages and discovered that the box was not the problem. It was the stove had a short in it. He said your breaker box is fine, but you're gonna need to get a new stove because it's broken. He spent 30 minutes there checking all the stuff and even with us saying we wanted to pay him for his time he refused saying it was just an estimate and he didn't need any payment. It's nice to find a company with honesty that you can trust.

My brand new mobile home was not cooling properly at all. The company I purchased it from had me…read morecontact the company that installed the AC system. They came out and said they couldn't find anything wrong with it. After many sleepless nights due to the heat I contact Sims and scheduled for someone to come out. The technician immediately found the problem; which was due to the wrong part being put on the system when installed. The correct part was ordered and I finally have a home that cools (and heats) like it is suppose to!

Excellent, honest installation and repairs for over the 40 years I have used this family owned…read morefirm. Very reasonable prices and the service techs are always polite, well trained people. High in task and human relations as evidence by personal observation over hours of work. 5 STAR RATING out of a 5 point scale. Dr. don