Pat has been doing our taxes for 35 years. My husband had tremendous respect and confidence in his…read moreadvice and work. Now that I am a widow, I wouldn't think of going to anyone else. We moved from Michigan to Colorado 35 years ago and sending our tax info to Pat has never been a problem. Duke & Shirley Williams

This year we had some significant life changes that surely would've impacted our taxes. I'd have…read moredone then myself otherwise, but we figured a competent CPA would make our lives a little less stressful. We were wrong. We made a 1 o'clock Thursday appointment with Pat Hanniford. When we spoke on the phone to schedule this appointment he was friendly but offered very little information beyond when to come to his office. I also had to ask HIM what informational tax materials to bring to our filing appointment. Shouldn't this have been something he began with? I didn't feel that he was very thorough in this regard and gave me a very loose idea of what he'd need. I took a half day off work and arranged for a babysitter for our afternoon appointment thinking it might be an hour or so. Running a few minutes late we showed up 3 minutes after 1 o'clock. Pat was nowhere to be found. His secretary, Kathy didn't know where he was and didn't bother to call him until we had already been waiting 10 minutes. Then she told us that he was on his way in thinking our appointment (the one that he personally scheduled) was for 2 o'clock. When we asked how far out he was they told us "maybe 4 minutes". That was a gross underestimation. We waited an additional 25 minutes, our first impression of this group growing less enchanting with each passing minute. We had a 2 month old at home that we had scheduled around so this was very inconveniencing, somewhat stressful, not to mention highly unprofessional. When he arrived he was over 40 minutes late for our appointment. Then the actual meeting took less than 5 minutes. We laid out our forms and paperwork, he looked them over, and told us he'd be in touch. Never being told how long the appointment would last nor that he could only devote 5-10 minutes to us, we felt rushed the entire 10 minutes. I later found out that I could've just dropped off the paperwork after work. The whole meet and greet with this office was abrupt and impersonal. So impersonal in fact that they didn't even bother to close the doors to the conference room we were in, allowing whomever to listen in on our personal business. Thus far, not impressed, but we decided to ride it out. At our meeting Pat had told us he'd have our taxes done by the beginning of that coming week. We never heard a thing until WE called at the end of that next week. We were then told they'd be ready sometime the following week. We never heard anything the following week again and began calling every few days leaving messages with Kathy for Pat but never getting a call back. Eventually I just emailed Pat who wrote back apologizing and scheduled us to come in to review our filing. When we arrived he was out of the office again, and came in late, giving us about 10 minutes of his time to review what he prepared. He left us with 1 of 2 options to file and we told him we needed to think about it and call with our directive early the following week. Come the next week and after 3-4 unreturned phone calls to Pat with questions we needed answered, I eventually just went to his office. He of course was not there again but "he's on his way in and he'll be here in 5 minutes" was repeated a few times by Kathy while we waited. (Be aware that this is a habit with this guy, and that his office always always says "he'll be here soon" - Plan on waiting for him every step of the way) . He actually wasn't in the office ANY of the 4 times that I or my wife went there to speak to him and didn't return a single message we left with Kathy. As it's all said and done now, I'll steer clear of this group in the future. Customer service was nonexistent and common courtesy is a reach here. It would seem that either their clientele is the weathered Brighton establishment, not considering a younger generation of client worth extending courtesy to, OR, they're just fundamentally inconsiderate.

I never write reviews but wanted to make sure I forewarn the public. I paid for services that were…read morenever completed. Now they will not perform or refund my money. The recent reviews I have seen show a consistent pattern of worsening customer servic.

Smoke and mirrors. No CPA on staff so no knowledgeable reviews of financials or tax returns.read more

Very highly recommended from the straightforward tax returns to the complex. We have been tax…read moreclients of Scott and wife Sheree and staff for over 15 years and have always found him and them timely (even prompt) and knowledgeable in preparing and submitting our complex personal returns. There is our personal return, plus 2 LLC businesses that he has incorporated into our personal return. For our vacation home that we also rent, he maintains the tax-loss-carryforwards; he maintains all the records from our partnership K-1s and incorporates our personal business LLC records.

I have been using Scott and his team for over 10 years. He has dealt with complicated tax returns…read moredue to relocations within the US and Canada. I currently live in Arizona and he is extremely knowledgeable on State tax laws despite operating in Michigan. I would highly recommend Scott for any tax advice or investment counseling.

Patty Hutson has been doing my taxes for several years now. I have always found her to be…read morepersonable, professional, and priced right. Highly recommended.

I've been a satisfied customer of this company for several years. Every tax situation is unique so…read morethat may affect your opinion of who you work with. I like that they are friendly and professional. I am a consultant with my own incorporation (I'm the only employee). My income varies each year and it includes a variety of income from W2 to 1099 to sales of books or other items. Jenkins sends me a form to fill out in advance, I save my receipts and write down my expenses and income. If I stay organized throughout the year the process with Jenkins & Company is pretty simple. Every year I have received refunds. When I request a meeting I get it. When I am travelling and working in another state I can just mail in my forms and they handle everything remotely.

Did not have the positive experience others here had. I was referred to this CPA and started early…read moreto beat the April crunch. Began to wonder what was going on when I wasn't getting any communication, except for some questions - half of which had answers pretty clearly covered in the paperwork I had provided. Long story short, 5 weeks later when I heard yet another odd excuse why things weren't moving along I decided I better bail and find someone new. Got a new recommendation from a colleague. New CPA had my returns done and filed 4 days after our first meeting with just a couple (relevant) questions. When I went in for signing he said "I wish all my clients were this prepared." The friend who originally referred me to Mr. Borawski has now switched over to the 2nd guy too. Anyway, glad things are working out for some others but I wish I hadn't wasted my time.

I have been using Brian's tax preparation services since my mother passed in 2012. Brian lead us…read morethru the tax ramifications and filing issues when we disolved her estate. He did an excellent job and always takes the time to explain the tax issues. We have used his services every year since 2012. Over the past few years, Brian has been a huge asset for us as we are now retired and have been taking distributions from IRA's. We highly recommend his services.

I have been with Stuart for over 30 years. He is very…read moreknowledgeable and helpful and his staff are both friendly and efficient. I have also worked with Ed who has been great on my cross border filings, taxes etc I have never had to worry about my taxes since I found Stu and his colleagues.

These guys have been taking care of my inlaws forever and now they take care of our taxes too. They…read moreare so thorough and patient (especially helping us get my mother in law's late taxes in order after my father in law passed after a terminal illness). I would highly recommend Glen (who does our taxes) and of course, Stuart (who does my inlaws taxes).