I wanted to get a kick stand put on my husband's bike as well as get the seat lowered as a birthday…read morepresent. The bike factory took care of me and got it all done quickly while I waited. I purchased some lights for his bike also. They were helpful and friendly and I REALLY appreciated him helping me get the bike back into the car because I really struggled getting it in there! If we need anything in the future, we will definitely come back to The Bike Factory!

Came here for the first time last week and dropped off our bikes for a tune-up, tire rotation and…read moresome professional TLC. We picked them up a couple days ago. We have ridden for two days now. Excellent, work Alec. We are absolutely satisfied with the work done, and look forward to an ongoing mutually beneficial relationship. This business is just the right size, professional enough, with the required equipment/technology/skill to handle modern bikes, but small enough to call you by name and care about what they are doing for you. I have been riding for years, and owned a few different bicycles. Each year the bikes have gotten a bit better, and the needs for a competent professional to help me take care of them has grown as well. Very comfortable with trusting this business with our needs. I had taken the bikes apart to ship them on our move from MD, and put them back together. They were okay, but just a bit wonky. Alec returned them to like new condition, everything is smooth. He even fixed my wife's chain rub problem that we have dealt with since we bought it, and three different shops back in Maryland.

David's bike shop is where you want to go. They are so helpful and knowledgeable. David's BMX…read morerestorations are inspiring and masterfully done.

The shop owner David really knows his stuff! He made a point to help me find the type of bike I was…read morelooking for, and he did his best to stay in my price range and even had the accessories I wanted to add on for comfort and to create an emergency repair kit for long bike rides! He even has a nice selection of shoes and t-shirts/ Bike shorts! A great local business that's thriving and serving the community well!! He sells new bikes, used bikes (when in stock) & is a master mechanic for repairs, come see David for any of your bicycle needs!

What a find! Had a flat on the Madison County trail today & found this place with the most…read moregracious, helpful and knowledgeable owners. Helped us fix the tire & got us back on the trail --fitting us in on a very busy day with a smile. Good selection of bikes and priced fair. Would definitely recommend if you are in the neighborhood.

Great small business in Glen Carbon that rents and sells e-bikes. The owners were very cordial and…read moreknowledgeable about their products. We bought Aventon Level 2 models and a bike rack a week ago. Today we rode 16 miles, round trip, along the Grant's Trail and have been very pleased with our purchase.

This review is only for bike rentals, not for the actual shop. This is a great place to rent a bike…read morefor a ride around Forest Park. While they basically only have hybrid bikes (no road bikes), the park is small enough (only about 7 miles around) that you really only need a hybrid bike to see it. They have a selection of different hybrids in various sizes, and my bike worked fine. You also get a lock and helmet with your rental. Pricing is competitive ($10 an hour, with discounts for renting all day), and the checkout process is quick and easy. Staff is knowledgeable and will give you riding advice (getting to the park can be tricky). They are about a 10 minute walk from the subway line or the park entrance.

Nice experience, when there without appt and dropped off the bikes for a tune up, picked them up a…read morefew days later and took the for a ride around Forest park over the weekend. They feel great, appreciate the work they put on them! Totally recommended, might be back for some accessories. Go and check it out, they also sell and rent bikes, in case you have some friends and in town and want to show them the park.

Despite living 2.5hrs away from The Cyclery & Fitness center, I will happily make the drive to see…read moreDave and the crew here. Yes, there are bike shops closer to where I live, but the service and support we get from this shop is worth the trip! You are greeted and treated with warmth and such amazing knowledge. Being a novice cyclist, I have a lot to learn and Dave is unmatched at his ability to share his knowledge and experience. The other folks that work here are excellent too!!! I tell everyone, if you're looking for a bike, need yours repaired/serviced, need accessories, or just some advice,,, this is hands down the place to go.

We purchased a brand new bike less than one week ago. The seat started to unravel. We called and…read morewere told to just bring it down and they would work something out. We drove the 30 minutes to be treated extremely poorly by the "mechanic" and basically told it was our fault. He was so rude and condescending that we retrieved our seat and just walked out. Less than zero customer service.

I walked in there with a small problem that was promptly fixed and walked out of there with a giant…read moresmile thank you all.

On my last visit to St. Louis, I wanted to see what mountain biking might exist. After calling a…read morefew local shops, I found Big Shark to offer high-quality hard tail mountain bikes that were new this season. When I got to the shop, Casey made sure that I understood the best of what I could access and what I'm unexpected. Seeing that the website was a little confusing in terms of pricing, he rented me the bike at the lowest price point, at least $25 less than it would've been. When I got to the trails the next day, they were technically interesting and worth the rental. Thank you, Casey and Big Shark.

Go out of their way to help and advise. Excellent and thorough servicing. You can tell how much…read morethey are passionate about their craft.

This is the best bike shop in St. Louis. Experienced and talented mechanics. They probably have…read morethe best bike fitting service around.

Emilie helped our daughter select her bike and accessories. But then she helped get everything…read moreloaded into the car. Greatly appreciated her extra effort. Great communication. Will definitely be back.

The team working here are super nice and helpful. I especially love their trade in kids bike…read moreprogram. My daughter is growing like a weed and it seems like every year we need to get her a larger bike. It helps to get that trade in credit towards the next bike purchase. She loves her new mountain bike.

Got a flat tire this past weekend and walked by bike into the shop this morning to get it changed…read moreand to buy a spare tube. The guy helping me was incredibly friendly, fast and efficient at changing the flat, and took time to explain what he was doing so I could learn too. He wasn't condescending at all, and was super nice and helpful. It was ~$9 for the tube and ~$10 for the labor. Very reasonably priced. Was in and out riding home within 10-12 minutes. I'll definitely be back!

Fast friendly and expert service in Tower Grove South! I was sorry Jeff closed his other shop in U…read moreCity but A&M is worth the longer ride.