helped me work on a difficult project 10/10 couldn't be happier with the customer serviceread more

My husband called to purchase a chain this morning. The price was marked $49. I picked up up for…read morehim not knowing. We were charged $54. We called to inquire about being charged the wrong price since the sticker on it was less. We were simply told "there's been a price change" This literally all happened with it 30 minutes of calling to purchase it and me picking it up. CHECK YOUR RECEIPTS! THIS IS FRAUD! I'll be posting this every place possible. Take your business someplace honest instead!

Granada has been my bike shop for many years and have never had anything but a great experience…read more They are all knowledgeable and friendly.

this is the third high-end bike we bought from Granada. One from each the stores. I'd like…read morethank them for helping me obtain my dream bike. it's a retirement present to myself. they were very accommodating to my needs and I highly recommend them for all your biking needs.

If you're shopping for an e-bike, I highly recommend Juiced Wheels in St. Charles. They have an…read moreexcellent selection of bikes in their showroom, so it's easy to compare different models in person. What impressed me most was their approach to sales. They were friendly, knowledgeable, and completely low-pressure. Rather than trying to sell us whatever was on the floor, they seemed focused on carrying brands they genuinely trust and are willing to support for the long term. We ordered our Lectric e-bikes through them, and they handled everything from placing the order to assembling the bikes and delivering them fully set up just two weeks later. The entire process was smooth and hassle-free. If you're considering an e-bike, Juiced Wheels is well worth a visit. Great selection, excellent customer service, and a dealership that stands behind the products they sell.

I simply can not say enough amazing things about Juiced Wheels and Arwyn. I actually went to…read moreJuiced Wheels because my research told me they were the best in the area. I had a bike in mind and knew they were an authorized dealer. When I went in I asked to see my selection and asked for their overall recommendations, Arwyn jumped in and persuaded me to purchase a euphree bike. He was so helpful and accommodating and I could not be more pleased with my bike. He sure does know his stuff. He took the time to show me every feature and I was completely satisfied with the purchase. I usually don't go over budget but he explained all the wonderful features and upgrades that it was a no-brainer. THANK YOU Arwyn!! You are amazing. I can't wait to go back and buy another bike for my husband.

Unfortunately we came to the store to return a hood purchased less than 30 days ago. When arriving…read moreto the store my son stated he had a return the gentleman instantly said no. He never looked at the unworn item nor receipt which was present. He asked why and the gentleman stated because the top of the box was ripped. I instantly called the manager when my son arrived home. I explained what happened and the employee lied several times. He first said the item was unsellable and then he said he had no receipt. When I arrived back with him they saw zero issues and returned it. It's very inconvenient so have someone take almost an hour going back and forth to the store. I could assume why he was treated like that but without proof I'll keep it to the employee was very unprofessional. Do better !!!!! To much of our money is spent here for this type of behavior

I pre ordered the fifa World Cup sticker book and stickers for almost $100 over two months ago…read more Places like Walgreens and cvs have them now and I just got another email saying it's delayed. Third time being delayed now. Never ordering anything online from here. Host country and was the only store promoting them. Waste of time and money.

I made a $1K deposit on two e-bikes in Oct 2025. Just found out the business has closed and is not…read moreresponding to messages. Legal action seems to be the next step.

My daughter's bike tire deflated unexpectedly after her bike had gotten a tune up from 40K cycles a…read moremonth ago. When my husband brought the tube in, they replaced the tube without question for free. They went above and beyond! They have great customer service, they have always been extremely accommodating and friendly. We have never had a bad experience at this store! The service after the sale is worth the price of these bikes!

I've been here a few times over the years because at one time it was the closest cycling shop to…read morehome. I recently stopped in for a self repair part and was reminded again why I usually drive to other shops. Staff seem uninterested you've stopped in and service seems perfunctory.

I went into this store and bought a bike, the manager/owner was the one who sold it to me. Guy…read morewasn't the most friendliest, but I didn't mind, I was stoked because of my new bike. To his credit he was knowledgeable, and somewhat informed me of what I was buying. However I snapped my crankshaft pedaling, not even three weeks after normal trail riding. I took it back in for the warranty, they were very busy on a Sunday. I waited for about 10-15 minutes, with my crankshaft in hand. I understand they were busy so I didn't mind the wait. Then the manger/owner, walks by me without acknowledging me or asking what was wrong, sees the crankshaft in my hand and says "your gonna have to leave that here" and walked away. I didn't even get a word in. I was stunned a little bit, less than 3 weeks ago he sold me a bike worth quite a lot of money. So I, left and went to Momentum on Mid Rivers, as soon as I walked in they greeted me and asked me how they could help. They explained everything to me and I dropped my bike off for them to work on. Mid Rivers now has a life long customer, I have gotten my friends into mtb and they shop at mid rivers. Moral of the story is, customer service is key.

Knowledgeable sales staff, they took the time to custom fit every little thing when we went to pick…read moreup the bike.

Still being fairly new to the area, I have found this bike shop to be so helpful. Their group…read morerides are amazing as well with good groups and fair speeds. Highly recommend!

My son got a $50 gift card for Christmas to PLAY IT AGAIN SPORTS. Went in to use it at PLAY IT…read moreAGAIN SPORTS ST PETERS and they would not accept it nor would they make it right customer service wise. Not only will we stop shopping here after 5 years of business, I'll make sure I let everyone know about this experience. I've been in the business world for 15 years. I know there were ways for them to address this without their only answer being 'we won't accept it, go to the Kirkwood store 30 miles away and maybe find what you need'. Disgraceful. I should not have to wonder if a store of a national chain will accept their own gift cards.

The main reason I go to this Play It Again is because they have used golf balls for $.25 which as…read moreany golfer will tell you is a steal. (Usually used balls are around $.75 at a course). They also have reasonably priced putters and drivers there even though they are a bit older. The baseball and hockey equipment isn't a steal by any means but they still have some good prices on skates and pads. Ultimately the Play It Again on Manchester has a more extensive selection of equipment and is priced a bit better but it is nice to have one so close to home. Good service, would recommend.