Love the bike share here. It's 7 hour per hour compared to $10 from bike rentals on the beach. If you have student email, you can pay $7 per month for limited use (90 minutes per day). I really enjoy riding this bike along the beach during my stay. I like that I pay only for the time I ride. read more

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Breeze (Social) bikes provides a necessary service to the West Side, however has been hit with some bad luck, coupled with some less than intelligent choices. The service is good. The bikes usually work and a couple of gears can be found that will work enabling the rider to travel to the desired destination. I have been a subscriber with the company for some time, and a few years ago they had a problem with the bikes losing contact with the server and were rendered useless. Granted, this occurred a few times a year, but is quite inconveniencing as the user must now walk the mile. Breeze came to Santa Monica with the train, slightly before Bird and Lime. I believe these two companies have taken quite a bit of market share. Additionally, Bird and Lime have marketed themselves as 'cool' and 'hip.' Breeze has sorrily lacked in this area. These bikes aren't the most cosmetically pleasing item on the street, being covered in lime green paint and foolish design. These bikes are not 'hip' or 'cool' by any means and being seen on them is not an asset of influence. The keypads are a pain in the morning, and the seats of the newer bikes are as comfortable as a broken cinder block. Nonetheless they usually work, are reasonably priced, and if the user has a negotiable reputation, are quite handy. read more

Breeze Bike Share - Weird handlebars - Local Services Near Me - Santa Monica, California

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Great concept, great start, but poor service and competition from scooters is taking this service down. Often too many bikes at any given rack are non-functioning. Screens become hard or impossible to read, or are simply unavailable (they claim 500 bikes, but how many are sidelined at any given time?). Customer service is hit and miss. It is obvious that the service is not being used enough when I can claim the bike I rode to work on when I leave work 9 hours later, parked in the same slot where I left it. How long will this last? read more

Breeze Bike Share - All four bikes at this set of racks are out of power to log in and use. Fail. - Local Services Near Me - Santa Monica, California

Do not rent a bike from Breeze. I rented one in Santa Monica; seems their GPS failed somewhere along the route. It never registered me as having returned the biked. The next day, I get charged $72.98 and they claim the bike was out all day. I emailed them; they replied and said they would issue a refund. They never did. So 2 months later I called them. They apologized profusely and said they would issue a refund right away. That was 3 weeks ago. Still no refund. I have to call my credit card company and file a dispute with them. Customer service only knows how to apologize but not fix issues. Fix your bikes, and fix your billing system, Breeze. read more

We are spending the week in Santa Monica and wanted to ride bike to Venice beach. We downloaded the app picked up 2 bikes and we were off. We didn't have to leave our drivers license with a random hippie at a bike shop. Highly recommend. read more

Breeze Bike Share - Local Services Near Me - Santa Monica, California

Convenient for a quick and casual rental but do read the rental agreement in fine detail! Weather was beautiful so the lady and I decided it would be a good day to rent a bike and cruise along the strand to Santa Monica from Venice. We happened to be by a skatepark where a bunch of these bikes were just parked in one location with their U-locks locked onto themselves. I wasn't sure if these were previously rented bikes that were simply parked here but there was no clear designated sign or bike rack. I downloaded the app and followed the onscreen instructions to register on SoBi (their bike app) and proceeded to prepay a balance of 15 dollars for a 1 hour bike ride with 2 bikes (7 dollars per hour each bike). Punching in the account number and PIN number to the bikes was easy enough and we were quickly on our way. The bike itself is pretty terrible. Balance is off, seats were uncomfortable, and handle bars were sticky. But brakes acceptable and there was even a shifting mechanism. At 7 bucks a piece, I wasn't going to complain further. The great thing about this thing is that it keeps track or your biking distance through the app and only charges you for the time you use the bike, not the full 7 dollars if you don't use up the full hour. Where I failed was that I chose not to read the instructions in its entirety before starting on my ride. Hey! who wants to sit around reading a 2 page long service agreement when time is ticking? But really, you should though... I thought all I had to do was return the bike to the original state and location as I had found it in. Unfortunately, this was my error. You see, the map has designated "in-hub" locations marked in green and blue if out of hub. The place where i picked the bikes up from were considered "out of hub" but I didn't want to read and failed to realize this. Returning a bike to an "out-of-hub" area incurs a 2 dollar additional penalty. The next day, I received a very angry email from the operations team that they had found my bike "locked into itself", "unattended" near the skatepark where I had originally found it along with other bikes in the same situation. Well duh, I returned it to whence it came!!! Thankfully, all I received was a warning as this was the first offense. However, if said bike were to be stolen...which is not entirely implausible, I'd incur a $2000 fee per bike. Scary shit!! Overall: read everything carefully and you'll receive a bargain bike rental that is quite convenient. If you choose to proceed without reading such as myself, prepare to get hit hard with penalties. I'm gonna stick to the brick and mortar bike shops from now on... read more

I'm a local and I started using these bikes after mine was stolen. Overall I'm very happy about having the bikes available to me and that they linked up with UCLA bikes as well. PROs: There are tons of hubs near me and near places in town I need to go. It's nice to be able to lock the bike at a hub and not worry about my bike being stolen. Academic rate is a great deal. I can usually run my errands and get around town in 90 min I have free each day. CONs: They are heavy and feel like tanks. Difficult for hills. The computer panels on the back are sometimes difficult to see and the buttons get old and difficult to push. Occasionally a bike will have mechanical problems and you have to stop and get a new bike, but this is less than 10% of rides. I had an extremely frustrating episode where the lock would not function and I was charged three hours of use for a 20 min ride. I called them 4 times and no answer. I emailed twice and no answer. Finally called them later that day and a woman said it that the charges would be fixed but no luck many days later. Had to email and call again to finally get resolution . Seems like they need more help on customer support. Finally, I would like to be able to get a friend a bike and use my minutes but I have to rent the extra bike at the hourly rate. Instead we take rental scooters which are about the same as this rate, so that's too bad. In summary, I think this is a great program with only some small flaws. I encourage my sustainability students to use this transportation mode and I hope it sticks around. read more

Out of ten bikes on the rack, maybe one actually works. Sometimes there are no bikes, see pic related. But hey it's only taxpayer's money so why should Santa Monica care as long as they can use the bikes to virtue signal. Customer service is terrible they do not help you at all, worst service ever. Can barely see the numbers as you type them in and most bikes have broken wifi. Best to get your own bike or join another company bike service. read more

Breeze Bike Share - No bikes available Friday 745 pm - Local Services Near Me - Santa Monica, California

These bikes are constantly broken. If your bike doesnt work, you have to shit it off and report it as broken before you can activate a new one. Then, if the other bikes are broken too, you are stranded. And when you call, no one answers the phone. No one answers voicemail. No one responds to email. Typical government run INCOMPETENCE read more

Such a convenient way I get around Santa Monica! The fees weren't ridiculous but you have to have a smart phone to use them because you have to download an app and get an account number. We took it on the Venice boardwalk and rode down the coast. So much fun and there was a bike station every so often so we almost always had a place to drop off our bikes. read more

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I joined Breeze Bike Share last week, and I love it! I take the Beach Bus in from Santa Clarita. I have a year long membership, and can ride for 90 mins. each day. It's so much fun to cruise along the ocean and through Santa Monica. The bikes are excellent. I bring my helmet and a lunch. There are so many stations where you can park or return the bike. I had some trouble with the keypad, so I called customer service. You have to push the buttons hard, and hold them down for a second. The women who work the phones are very helpful, and with their assistance, I was on my way. I love this program. It's an excellent deal. It took me couple of times to get the hang of it, but it's totally worth it. read more

I love this Breeze Bike Share. I got too explore around Santa Monica and customer service was very helpful when I first signed up with the Breeze Bike. I would recommend this to anyone that's visiting Santa Monica it's the best way to get around in awesome views of the ocean along the boardwalk. And the lights of solar power at night that was so totally awesome. I would definitely come back to use the Service when I'm in Santa Monica. read more

Breeze Bike Share - Local Services Near Me - Santa Monica, California

Although it seems convenient, the prices for breeze bike share are outrageous compared to alternatives. As frequent local travellers who are familiar with bike shares, the Breeze prices were not reasonable at all. Zagsters gave an hourly rate of $1 with very few restrictions beyond having to return the bike to its original starting point. Compare that with the $7 breeze hourly rate it seems like no contest. You can just take a cab or Uber for the same amount and get there faster. My recommendation is to try Zagster if you can or take a cab, unless you have money to throw around! I don't work for Zagster and I wonder how they're making money, but the value is second to none. read more

Not only do they provide a fun and easy way to explore the beautiful California Beaches but they are honest people! My backpack was accidentally left at one of their hubs in Santa Monica and they kept the backpack which had my ID and phone inside that had priceless pictures on it from a trip I took overseas. I was devastated for months about losing those pics and they found me on facebook and I was able to retrieve my phone with all the pics inside! Talk about a Christmas miracle!! Unbelievable that there are still good peeps like this in the world. A HUGE THANK YOU to Sean and the entire staff at Breeze Bike Share! You just made this girl's Christmas wonderful!! Cheers, and happy biking! read more

Terrible experience. Customer service was unhelpful, bikes wouldn't unlock, 1 hr process unsuccessful, and we were still charged. Just rent a bike from a regular rental place. read more

I tried Breeze Bike Share today, and I was a bit disappointed. The bike I hopped on seemed okay at first, but I noticed pretty quickly that there was something wrong with the steering. I'm not an expert biker, so I'm not sure if it was the tires or the shape of the handlebars, but there were a couple of times I nearly wobbled off the path; somehow I managed to not fall, but it was very difficult. It was basically a flat, straight path, so I shouldn't have been wobbling all over the place. I'm going back tomorrow to try a different bike. I'll update this review if the new bike is better. read more

This gives locals and tourists an amazing opportunity to enjoy the beautiful California beach. It is convenient and very affordable. Easy to pick up bike and drop off. Highly recommended. Cheaper than any other bike rentals. Can return any time and not dependent on bike shop hours. You can rent up to four bikes per account. You are charged pro rated time. Beautiful concept to share bikes and reduce emission. read more

Service has really gone downhill in the past year. Many bikes have screens that remain black, forcing you to enter information blindly and most of the time, pressing the buttons to enter the user ID or PIN does not work. However, once you've started with one bike, even with the PIN not entered, the system will not let you take out another bike without charging you for a second bike. And forget about calling the support line. Whatever you problem you report, the surly employees respond with some version of "It's all your fault." They have no interest in helping. I've been a member since the service's inception, but because it is now practically useless, I probably will not renew. I regret that. I really liked it when it actually worked. read more

Bikes weigh at least nine (9) pounds more than other bikes at beach side rentals. They're front heavy which makes them awkward to steer. They're all one size. All day could cost $60 dollars. The city shouldn't be renting them out for pleasure trips. The initial premise was for ecological reasons and not to compete with existing bike rentals shops on the beach. One of the businesses actually rents space from the city itself which makes the city in direct competition with its lessees If it wasn't for them being placed in locations common to tourist traffic the whole program (500 bikes)would be a flop. If you want to rent a bike with a cement block in the basket, go ahead. read more

I am a Santa Monica local and purchased the year pass for $99. Totally worth it. I get up to 90 minutes per day on the bikes. There are stations all over the city. So far I haven't had any difficulty checking out the bikes and the bikes are comfy and work well (9 speed). read more

Convenient and no surrendering your license. App didn't work at the bike rack location though. Maybe that is my cell carrier, maybe not. read more

Out-of-towners beware! My family and I took a day trip to Santa Monica in July. We spent the day at the promenade and then went down to the bike path on the beach. We happened to be walking by a Breeze Bike Share hub as an employee was doing maintenance on it. We asked him some questions about how it works and decided we wanted to ride the bike path for an hour. It was me, my husband, and our 3 teenage daughters so we got 5 bikes. The first bike we tried had a computer malfunction and we had to move on to another. We definitely had fun riding down to Venice and back! Unfortunately when we returned there was no worker there to help us and the hub was really full. We took the kids bikes and locked them up for them... we had a lot of difficulty trying to fit them onto the hub but didn't want to be charged extra to hook them up somewhere else. We checked all the computers after we locked each bike and it told us the total trip charge. The next day I got a call from the company saying a homeless person had stolen one of our bikes and that we didn't lock it properly. I told them that we did lock it properly... of course we are powerless in that situation and have no proof that their bikes didn't malfunction. Thankfully the bike was recovered but they claimed that the u-bar was lost and there was damage to the bike. Ultimately in the end I was charged $27 for the U-bar. Anyway, this was our first time using this service... we definitely won't be using it again because it seems too risky and the company can say whatever they want and charge whatever they want. There's no one there to help you or anything. Next time we will use a regular bike rental place. read more

don't give them your credit card info!! this scam stole $60 from me for riding the bike outside of some imaginary zone even though i returned the bike where i rented it from. do not trust. customer service is non existent. had to dispute charge with cc company. read more

Can you actually post on this? The FB won't take posts? And you cannot reach anyone by phone or email?