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    The Bicycle Whisperer

    4.8 (505 reviews)
    Closed 10:30 am - 5:00 pm

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    4.5
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    Back out on the road!
    Megan J.

    I'm joining the chorus of voices thanking Lance and his team for their kindness and honesty! I have an old Specialized bike that I left on a patio for too long, and it had rust on it. It seemed in good shape (and I didn't have the budget for a new bike), so I wanted to see if I could get it fixed up to ride again. I took it to one shop, and had the usual experience of a woman at a Westside bike shop - a man was condescending to me, laughed at me for considering fixing my bike, told me it was rusted beyond repair, and promptly tried to sell me an $800 bike. I decided to try Lance at The Bicycle Whisperer, and what do you know - he and his teammate Danny were just NICE. They didn't laugh at me, didn't upsell me, and instead just walked me through what I'd need (new brakes, a new tire tube, and a tune-up). For about $150, my bike looks and rides like it's brand new! I'm not sure where else you can find this kind of honest, fair, and kind bike repair on the Westside. Try Lance and his team - I don't think you'll be disappointed.

    For sale line up
    Luckonluck L.

    The best the best the best! Real deal AWESOME local service!! Great little line up of bikes for sale! On the spot service...great price and real quality! Owner operator, doesn't come better. Thanks so much!!

    Lance the whisperer
    Carmen G.

    They are located right at the corner of 7th St and Westminster. They are very good and friendly They also guarantee their work . Danny and Lance will hook u up

    Lance helping me transport my bikes!

    Lance was the best, had such a bad experience at another local bike store headed over the the whisperer, bought two bikes, super stylist at a reasonable cost. I couldn't fit both in my truck so he took one in his and brought it to my apartment. Such a relief to deal with nice people!

    The Bicycle Whisperer!

    Great pop up shop in Venice. All stop shop for repairs, rentals, and more! Great selection of bikes! Cute, sporty, and more. Smart Price Point. GREAT VIBE! Respectful, and Help.

    Kaye N.

    Got my bike from the bicycle whisperer and I could've be more happier. Prior to stopping by I called and told the gentleman what I was looking for. He was the only one to ask me my height and if I had a long torso or long legs. He found the best match for me. Sent me photos of two different bikes before I came by. One of the best purchases I've made this year!

    Me with owner Lance and childhood friend and loyal customer Roy.
    Ty A.

    Everybody needs a Bicycle Whisperer in their life. I bought a cool, but used "Frankenstein" bike probably from the 70's that fell apart after a week. When I pulled up, I heard "Jam On It" blasting on the radio and I knew I was in the right spot. Lance, Venice owner aka "Bicycle Whisperer", repaired everything in no time. My seat height was apparently horrible too. Lance treats you like a neighbor--patient and an intuitive expert. His pricing was very fair too. I'm already a loyal customer and I love my bike Frankie.

    That's the Bike
    Jesse L.

    These guys are the absolute best... I bought a bike from them in June and couldn't be happier. I don't think there's a better value if you're looking for a mid-tier bike ($400 - $500). Lance is the nicest dude; when you visit their truck you'll see he knows everyone and couldn't be friendlier or more helpful. I randomly ran into him at the local grocery and gave a quick tune right on the spot. This is an awesome local shop I will always support.

    7 speed flamingo pink Nadine bike. City cruiser.

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    26 days ago

    Easy pick up and drop off great bike . He even let us keep the bike and return it to his house late

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    11 months ago

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    5 months ago

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    10 months ago

    Fast and great service. My bike js like brand new now. I would not hesitate to go there for any bike service needs or to buy a bike.

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    11 months ago

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    2 years ago

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    5 years ago

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    5 years ago

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    1 year ago

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    2 years ago

    I've lived in the neighborhood 30 years. He's better and faster than most shops in the area.

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    2 years ago

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    2 years ago

    Exceptional service. Danny is a nice guy and got my bike in top shape. Highly recommend

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    3 years ago

    Excellent and quick service. My bike was like new! I highly recommend visiting this business to get your bike up and running smoothly.

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    6 years ago

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    2 years ago

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    5 years ago

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    6 years ago

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    2 years ago

    Poor service. Lacks integrity. Didn't stick bike, put on extra things and charged me more in the end

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Very convenient, friendly, and competitive pricing. Fixed my flat tire while I waited.

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    5 years ago

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    4 years ago

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    8 years ago

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    6 years ago

    Awesome service!!! I needed help switching out a small bike seat for a bigger one. He was super reasonable and friendly.

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    6 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    I am so happy I bought my bike here. They best prices and selection in the entire city! Thank you!

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    6 years ago

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    4 years ago

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    4 years ago

    The bike Whisperer is amazing, professional, great work, and customer service is 10 out of 10. Definitely recommend.

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    5 years ago

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    Page 1 of 13

    The Bicycle Whisperer Reviews in Other Languages

    Ask the Community - The Bicycle Whisperer

    How much are bike rental prices? And do you have tandem bikes?

    We Have one tandem it’s $35.00 per day

    I live in West Los Angeles. Where can I find someone to teach my 8 year old grandson to ride a bike?

    We have and stick that attaches to the rear of the bike so you can assist your lil man to ride safely for $25 also tell him to turn right if the bike is leaning right And… 

    How much is a bike rental?

    Rentals : $8.50 per hour $25 per day (10:00 am - 6:00pm ) $25 for 3hours or more come early Rentals include: lock , helmet , lights , and sometimes a basket ... these are… 

    View All 8 Questions

    Review Highlights - The Bicycle Whisperer

    Lance, The Bicycle Whisperer- Good OG Venice dude who has been looking out for our community for decades!

    Mentioned in 333 reviews

    Read more highlights

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    Daniel's Bicycle Rentals & Sales - Frozen banana

    Daniel's Bicycle Rentals & Sales

    (157 reviews)

    $$

    We rented bikes from Daniel's and had a very poor experience from start to finish…read more The bikes were old, rusted, and poorly maintained. Multiple gears didn't work correctly, the brakes barely functioned, and one bike had flat tires that I had to inflate myself before we could even ride. The helmets provided were heavily worn, and the lock included with the rental was just a basic cable lock. The employee specifically warned us to lock the bikes carefully since we were going to the Santa Monica Pier. Unfortunately, the cable lock THEY provided was cut, and one of the bikes was stolen. After returning and showing them the cut lock, they charged us $225 for the stolen bike, plus still charged us the rental fee. I understand being responsible for stolen rental equipment, but charging $225 for a bike in the condition this one was in felt excessive and unreasonable. These were not high-end bikes -- they looked heavily used and poorly maintained. What made the situation worse was the attitude afterward. They even told us they were "being nice" by not charging us for the cut lock. Then, after we said we would not return, one employee offered us a gift card to come back, which honestly felt strange after charging us hundreds of dollars. Overall, the bikes were low quality, poorly maintained, and the handling of the situation left a bad impression. I would not recommend renting here.

    Just so rude. Argued with me about my tire size. Sat my bike upside down on its seat to change the…read moretire. 200$ seat by the way. Would not suggest coming here unless you plan on being abused verbally.

    Wheel World - Specialized Stumpjumper S-Works

    Wheel World

    (428 reviews)

    $$

    I went in to have my bike adjusted for my height. Done quickly and expertly. Additionally adjusted…read morethe seat and handlebars. Explained the importance of not having my feet flat in the ground

    Please read before getting your bike serviced here…read more I brought my bike in because my dropper post was not fully retracting. I was told it could be fixed and to give them a few hours. No quote or price estimate was provided at any point. About an hour later, I received a call saying the issue was fixed. When I asked how much the repair would cost, I was told, "Just bring cash." I asked again for the amount and was not given one. When I arrived to pick up my bike, I was then told the bike was not fixed correctly. Instead, the mechanic replaced my original cartridge with a smaller, lower-grade cartridge because it was what he had available. I was never contacted or asked for consent before my original part was swapped. When I tested the bike, the same problem was still present--the dropper post did not fully extend. I pointed this out, and the mechanic stated he could have installed the correct part, but used the replacement anyway. Despite the issue remaining unresolved, I was asked again if I had brought cash. Additionally, my emergency inner tube was missing when the bike was returned to me. This experience showed a lack of transparency, communication, and basic service standards. Customers should be cautious when dealing with the service department, especially regarding pricing, authorization of parts, and accountability.

    Bike Attack - Bike Attack Trademark established 1994.

    Bike Attack

    (333 reviews)

    $$

    I purchased a Stromer ST2 about 10 years ago from Bike Attack. Now at that time Stromer was one of…read morethe first luxury e-bike brands. It had a number of quirks. Like sensors that weren't doing their job, which caused the bike to not work as it should. I know that new tech is never perfect. On every occasion that I needed help Bike Attack was there for me. I used that bike for 5 years and put 40000 miles on it. Bike Attack helped me above beyond the norm to reach that mileage with their technical excellence. I decided to change e-bike after achieving that mileage with the Stromer, this was 5 years ago. At that time Bike Attack didn't have anything that met my requirements for a new e-bike. I purchased an Bosch mid drive 28mph commuter e-bike. Yet when I needed technical help I went back to Bike Attack. They are the only guys I know that are friendly and have the technical knowledge to keep my e-bike. During these past 5 years Bike Attack have kept my e-bike running. I replaced, tires, chains, wheels, chain-ring, rear cassettes, brakes, lights. Everything that needed to be replaced was because of wear and tear. I now have more than 56000 miles on my second e-bike. Bike Attack is the only one I trust to keep me safe on the road.

    Somewhat disappointed.. I ordered the Carbon 1 ST and they said they would honor the website offer…read morewhich included a free suspension seat, which they did not provide. They did provide the fenders though. Despite following his directions to email Bike Attack company regarding the suspension seat I've received no reply. I paid for the assembly, so today when I decide to take the bike out at night, I only had reflection light on the rear. Per specs on website and paper manual I should have had the Integrated StVZO light in the rear. I will be calling Bike Attack tomorrow to see if they can remedy. I will update. Update: I received an immediate response and were really helpful. My parts will be ordered from the manufacturer.

    Helen's Cycles - Star nut on a carbon fork

    Helen's Cycles

    (527 reviews)

    $$

    Best bike shop around... and they are dog friendly!…read more This Santa Monica bike shop is located on the corner of Broadway and 25th street with its own parking lot. It had a great selection of quality bicycles at reasonable prices. They stock Trek, Cannondale, Santa Cruz, Colnago, Pinarello and more in all types of bikes (road, hybrid, mtb, etc.). I was looking for a specific Trek Madone in a size small and this is the only local store that had it in stock. I called in advance to confirm its availability and set up a time to view the bike. I spoke with Monty. On the day of my visit, I met with Monty, took the bike for a spin, and took her home, along with a few other items (pedals, computer mount and water bottle cages). It was a smooth and easy transaction. Monty did the basic fitting and the guys in the service area installed all of the other items. The service area was busy with customers picking up and dropping off their bikes. Some even stopped in during their rides for a quick fix. Customer service was outstanding! Everyone was friendly, knowledgeable and super helpful. If I could rate it higher, I would... Pedals (my dog) had a great time hanging out in the store. We will be back!

    Writing a very enthusiastic 5 star review for Helen's Cycles! A couple years ago i got a new Orbea…read moreRise (electric mountain bike) and for the last year I've been having problems with it shitting down mid ride and not come back on. I was told to go to an Orbea dealer for service and that was Bike Attack in playa vista - they are a joke and have since closed down for good reason. At my local bike shop the main tech got fired after helping me get a replacement motor (not why he was fired) from Shimano. So i was on my own with this as it shut down yet again on a long ride- and didnt come back on. I decided to find another Shimano dealer for service. From the moment i called Helen's i got nothing but polite and enthusiastic help. I took it in and explained everything to Eric, one of the techs who works w Shimano on E bikes like this. He got it back to be in a few days and explained in detail what he did (pull the motor out and check all the wiring and get on diagnostics with Shimano via the web to update software and firmware) and didn't just try to upsell me on something i might not need or gouge me on the price like bike attack. Neither he nor i know if it has been totally solved but i know i have an ally now in dealing with this and he will be honest and escalate the service as necessary. I'll be out on rides again knowing that if it craps out again i know who to work with as we trouble shoot and get to a final fix. Thanks eric and everyone at Helen's Santa Monica!

    The Bicycle Whisperer - bikes - Updated August 2026

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