Thank you Brandon Nicholas for fixing my ac unit!! I came home from work yesterday and it was cool…read morein the house. You have no idea how grateful my pets and I are. Backstory: I had gotten a new ac unit installed a year ago but it never ran well so I assumed it was too hot outside, bad windows, insulation issue and had purchased 2 window units to help keep it cold inside. I've known Brandon for a very long time and was just casually complaining about my HVAC issues, then he had me check some things out to find that the previous installer completely did a hack job. I was lectured about using "friends of family" who aren't properly licensed and certified...but then he fixed it for me quickly. The price was very reasonable and the amount of care and thought he put into worrying about me and the dogs meant even more 10 out of 10 would recommend him to anyone requiring HVAC services

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

Dangerous, sloppy install and hostile management - would never use Future Aire again…read more Future Aire recently came to my home to perform an annual service checkup. Without asking, the technician decided to rerun the condensate drain lines on my HVAC system, and the result was an absolute mess. The new plastic lines are now routed directly across the front of the furnace, so there is no way to open the electronic air filter cartridge or service panel without first disconnecting or removing the hose. This is not only shoddy workmanship; it is genuinely hazardous. One of the lines now runs more than a foot off the ground in the middle of the mechanical room, creating an obvious trip hazard in an area where we have to walk and work regularly. No competent HVAC company should consider this acceptable or safe, and the condensate lines should have been properly secured and routed so they do not block access panels or introduce new safety risks. When I called to discuss these issues and look for a reasonable solution, the response from Future Aire's management was even more alarming than the work itself. Instead of listening, the manager became confrontational and dismissive, and explicitly stated that he did not care whether we were satisfied with the work or not. That attitude is completely unacceptable for any contractor, especially one working on critical systems inside a home. Between the unsafe condensate routing and the hostile response to legitimate concerns, Future Aire has lost my trust entirely. I would strongly urge anyone considering them for HVAC installation or maintenance in the St. Louis/Eureka area to look elsewhere for a company that actually follows basic best practices, values customer safety, and stands behind its work.

This March I had a failure of my Carrier Infinity system. I called Future Aire to diagnose and…read morerepair the system. As is my luck the failure of the over a decade old system turned out to be catastrophic. Repairs were going to exceed reasonable expenditures for a system of it's age. Future Aire offered several options for replacement/repair which I checked against several other contractors. Future Aire offered me the best pricing and finance option which I accepted. The installation was scheduled very timely and done in an exceptionaly proffesional manner. I am extremely happy with the work and new system. I HIGHLY recommend Future Aire.

Pleasant to deal with!…read more My scheduled changed and they were so accommodating they still came over and drew up a quote so I could get this over as soon as possible for my HOA to approve. Communication is good. Staff is very friendly. Quote was very detailed and just what I need for HOA approval. Recommend for any HVAC needs.

I have been using Aire Serv for all my air-conditioning and furnace needs. I partake in the monthly…read morefee for maintenance that most AC companies have (get discounts too with that ). They're very alert about coming in and putting their booties on on first entering the home. Any employee who's ever come into my house from Aire Serv is courteous, informative, and compliant with my needs as a client.

Since moving into the area we weren't sure who to call when we had AC issues. We like to use local…read morebusinesses and decided to give JLM a try. They have exceeded all of our expectations! The technicians were very knowledgeable, polite and respectful of the property (shoe booties and all). Not only did they know exactly the problem with the outdoor unit, they also helped set up a smart thermostat after installing the part outside. The lead tech even took the time to draw out a diagram of how our heat pump works and why we had the problem that we did. They took the time to make sure that we were satisfied with the work and we were only charged the service call fee and the cost of the part. 100% calling them again for maintenance, services and repairs (but hopefully not too soon).

My air conditioner stopped working. I received a call within 10 minutes and received service within…read more2 hours. Extremely knowledgeable, excellent quality. Would recommend without hesitation.

Awesome service when needed the most! AC failed on a Sunday afternoon was told they were booked…read morefull and might be Tuesday before they could come out. Paula called Monday and said they had an opening and were on the way! AC back in service quick!

I have never been treated so well!! The Wolfmeier family installed 2 complete systems for me 7…read moreyears ago and saved me hundreds of dollars. I was remiss in writing a review at that time, but not this time. As I cleaned and turned on my units for the year I was faced with a leak in one of the A coils. I called a local hvac company (first mistake) they were closer and I assumed a shot of Freon would fix it (second mistake). I was then informed that my A coil was leaking and shot, they also informed me the A coil was no longer available and the repair would be 3000.00 dollars. Back to square one, and the call that I should have made in the beginning to Wolfmeier. Greeted on the phone by Paula, she remembered me, pulled my original records and not only informed me that it was still under warranty, butt that they still make the coil. They ordered the coil drove over an hour and replaced it for only the labor cost. I have never been treated better and wont be able to thank or recommend them enough. Everyone should go through Wolfmeier for their HVAC concerns

I've been using Otto for over 5 years. He response fast to issues. He's easy to get a hold of,…read moreunlike other hvac companies I've used in the past. He may not be the cheapest, but the quality of his work is worth the price. You get what you pay.

I just had Otto from Lolich come over and install my new ecobee3 thermostat. I do not usually write…read morethese,so this says a lot. Otto was so professional and went above the and beyond. I would and will highly recommend him to everyone I come across!!!

Joe the tech is great! He is extremely knowledgeable, friendly and gives the deal straight, no…read morebull! We appreciate the amazing service .. thank you!

Hands down best service experience I have ever had!…read more My tech was Joe and he not only was extremely kind and respectful with a positive attitude. Being new to the midwest, I was not very familiar with heat pump systems. There was water leaking from the unit and I filed a claim with my home warranty service who matched me with New Systems AC and Heating to complete my claim. Being new to a city, in my experience at least, home repair service companies tend to be hit or miss especially when you are under a warranty who only have select companies who they choose to contract with. I can't express enough how please I am that we were paired with New Systems AC + Heating. Our tech, Joe really went the extra mile to explain to me how my system worked and answered every single one of my questions that I bombarded him with. He was thorough, worked hard and gave helpful advice/tips on ways to best run the system to maintain its high performance and extend its longevity. In fact, I was so impressed with the service, I called the company after the tech left to let them know how outstanding i thought there tech was and I am not one to usually do that. Their receptionists are also very chipper and upbeat and very accommodating to any needs or requests I have made. All in all, a very impressive company that was knowledgable, provide good work, go above and beyond for their customers and are fair and honest. They earned a loyal lifetime customer and I will make it a point to recommend this company in the future to friends, colleagues and neighbors.