The service was great and the workers were friendly and professional. I highly recommend themread more

We had a great experience with 1st Global. Came across them in a neighborhood Facebook group and…read moreglad we did. Quick to respond and came out to give us an accurate estimate. Looks much better and they showed us pictures of before and after. Would recommend.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

We have used the services a couple of times- for a chimney cleaning and for a sensor repair on our…read moregas logs. Both times the serviceman; Bill was very professional and efficient. He laid down blankets to protect our carpets and even removed his shoes prior to entering the house. We have been very pleased with using this company and will for any future services.

My gas fireplace went out. Mad Hatter came out and said it was beyond repair. Going over option the…read morecheapest was an electric fireplace for $5200. I was told it was cheaper than a new gas fireplace. I agreed. A couple of weeks later he came out for an install and did a crappy job. When I complained he said he'd have to get more materials and come back. Then he told me it would be an additional $510! Said he never saw a fireplace with my measurements. This was a self proclaimed expert who had been working many years doing this work. In a second visit he spent 5 hours installing correcting his previous errors. I have two questions that should prevent you from ever using this company. 1. When I approved the purchase, he took my fireplace measurements. Yet I was charged an extra $500 because he came unprepared to do my job on his first visit. 2. A heating guy who is a friend said I got taken. He said the fireplace repair was usually a $300-$400. He said to replace a gas fireplace was about $1,500 at most. So in his estimation yes, I was taken. I will be contacting the BBB.

This was my first time using a carpet cleaning service and there's no need to utilize any other…read morebusiness from now on. I purchased my rug from a going out of business sale so it was FILTHY. I purchased the rug with faith that it looked how I thought it did under the dirt. I searched google and called Precise. Rich had amazing customer service! Clear explanation of price, average pick up time, sent confirmation emails and responded quickly through text. I attached before and after pics.

Always great customer service and fast to reply. Highly recommend for carpet cleaning and other…read moreneeds!

Next day service. Service diagnosis and fixed within 2-3 hours for mine. Tech was thorough and…read moreknowledgeable beyond my capacity, couldn't trick him. You pay the price for what you get. He didn't even try to upsell me a entire unit and all have in the past. Definitely, use these guys again.

Mike came out to the house to give a bid. Never got one. The office staff, Sherry, quit…read moreresponding to my husband, so I called....she said she'd have the quote that afternoon....NOTHING. I called daily for one week, even asked them to let me know if they just didn't want to bid...CRICKETS.

We bought a home and had air flow issues. Nobody could figure it out. Tristen arrive, within 1 hour…read moreour issue was addressed and resolved this was when we had the real cold problem and woulad have frozen. I would recommend this company all day long. Request Tristen

As you can see from my previous review, we've always had great experiences with Jake. Every time…read morewe've spoken with him, he's been kind, patient, and thorough in answering all our questions. Jake even took the time to explain different packages. Originally we weren't sure which one to choose but Jake spoke highly of each one not making us feel less then for not choosing the highest or making us feel the lowest package was bad. If you know what I mean. When contractors try to upsell. Jake was thorough with all and the positives of each. There was a misunderstanding with the system we chose since we wanted zoning for specific rooms, but Jake quickly upgraded our equipment at no additional cost. He went above and beyond to resolve all of our concerns and even helped connect us with an additional contractor to address the lack of insulation above our garage. Overall, Jake has consistently provided excellent service and support for our family, our needs and our home.

Seems word is getting out there, hire them while you can.... To get the dates you want..... Great…read morework and pricing ... Thank you

We used PYM Air Duct Cleaning this past week to have everything cleaned. We are working on…read morefinishing our basement and we had them come after the drywall was up and taped. They were quick to respond to my phone call and scheduling was easy! I don't know a lot about air duct cleaning, but we had to have our air turned off while they were here. We've never had this done and it took about 4 hours. The technician did all of the set up! I highly recommend!

Our air conditioner went out, and we called them in the evening. They went above and beyond to…read moreaccommodate us and were able to come out and get everything fixed the very next day. The entire experience was excellent from start to finish. They were professional, knowledgeable, affordable, and remarkably friendly. It is hard to find a company that combines great customer service with quality work and fair pricing, but Hoock's absolutely delivered. I would highly recommend Hoock's Heating & Cooling to anyone needing HVAC service. They took great care of us when we needed help and earned our business for the future.

Russ is a very energetic and attentive contractor. Extremely conscientious about his work product…read moreand definitely not afraid to stand by it. He has a passion for what he does and it shows. I definitely recommend Hoock's Heating and Cooling.

Pleasant to deal with!…read more My scheduled changed and they were so accommodating they still came over and drew up a quote so I could get this over as soon as possible for my HOA to approve. Communication is good. Staff is very friendly. Quote was very detailed and just what I need for HOA approval. Recommend for any HVAC needs.

I have been using Aire Serv for all my air-conditioning and furnace needs. I partake in the monthly…read morefee for maintenance that most AC companies have (get discounts too with that ). They're very alert about coming in and putting their booties on on first entering the home. Any employee who's ever come into my house from Aire Serv is courteous, informative, and compliant with my needs as a client.

They cut 2 huge pieces out of our hvac system that we were not prepared for. They used some kind of…read moresealant on the patches, which is an eye sore. I contacted the owner and was told she thought she informed us. We definitely would have questioned that procedure. Well, we recently had Peters service the unit. The technician said there was no reason for cutting 2 openings in the unit. We were very upset. Also, we had to replace several of the registers due to paint being scratched off by the Ductz employee. We also had to touch up the ceiling where black marks were made by the serviceman. Peters referred this company plus they had good reviews. So much for that. Per Peter's technician's request I did let them know not to refer Ductz any longer. Hopefully they listenened. Plus, it was expensive(over $900). All that and we haven't noticed any significant change in air quality. Very disappointed.

These guys are awesome! The quote process was easy and thorough and the team showed up as…read morescheduled and were very polite and hard working. They put on boot protectors when they entered the house and used drop cloths on the floor where their hoses went. Their price was very competitive and I couldn't be happier now that we have clean ducts! Highly recommend.