I went for my first annual in 30+ years without Dr Duboe. I'm sure he will enjoy retirement and I…read morewish him the very best! I will miss his pleasant nature and compassionate care. The office and staff are professional and very nice. This place has been a constant and comforting presence for me all these years later. I'll continue to visit annually.

Severe Decline in Patient Care and Ethics Since Dr. Duboe's Retirement…read more I have been a loyal patient of North West Associates for Women's Healthcare for many years, specifically because of the outstanding care provided by Dr. Duboe. He was truly an exceptional OBGYN, and I continued seeing him even after moving far from Hoffman Estates. However, since Dr. Duboe's retirement in June, the practice has experienced a catastrophic decline in quality, professionalism, and patient ethics. I strongly advise new and current patients to beware, especially when seeing Dr. Baddour. I Needed an urgent appointment in October. While the staff was initially quick to get me in, choosing to see Dr. Baddour was a grave mistake. The doctor was extremely rushed and dismissive. After a quick examination and taking a simple sample for testing, he stated I would receive results in 7 days. After 7 days, 10 days, and even two weeks, received no call and no results posted to the patient portal. Called repeatedly, leaving multiple messages on the nurses' line and sending portal messages, with absolutely no response for several days. This lack of communication for an urgent medical issue was unacceptable. When the nurse finally called back, she falsely claimed results take 14 days, contradicting the doctor. She then scheduled a follow-up appointment to "discuss results." Follow-Up Appointment (Ethical and Professional Violations) My second appointment was unsettling and deeply unprofessional. The receptionists were rude and cold, which was a stark change from previous years. When I politely corrected the mispronunciation of my name, the receptionist immediately mispronounced it again without apology. While waiting for the doctor, the staff played political commentary (specifically endorsing Trump and discussing sensitive topics like "kicking rapists out of the country") loudly on the radio. Patient rooms should be a neutral, non-political space focused purely on care. This was unprofessional and made me extremely uncomfortable. Dr. Baddour was once again rushed. Then, the unthinkable happened: he proceeded to lie, claiming he had performed a surgical procedure on me (removing the issue I was having) during the first visit. He insisted it happened and attempted to gaslight me into believing I simply "didn't remember" the surgery. I explicitly knew no such procedure took place. I immediately ended the appointment and left. Billing and Collections Issues (Aggressive and Unethical) Days later, saw a claim submitted to my insurance indicating that Dr. Baddour had performed a surgical excision using local anesthetic--a procedure that never occurred. While actively disputing this fraudulent claim with my insurance, I was told that the practice sent the bill to collections after only 14 days of non-payment. This is an aggressive, unacceptable, and unethical billing practice that severely damages a patient's financial standing and ability to seek care elsewhere. Conclusion and Warning I was a perfect patient: always respectful, always on time, and always paid my bills promptly. I am truly saddened and feel betrayed by the practice's decision to treat a long-standing patient this way. Since Dr. Duboe left, the quality of care, professionalism, communication, and ethical integrity of North West Associates for Women's Healthcare has plummeted. The attempted gaslighting regarding a fabricated surgery and the rapid move to collections are major red flags. I highly recommend others seek care elsewhere.

Dr Lipowich treats his long term patients like absolute shit! I was turned away for being 9 minutes…read morelate because I went to the wrong woman center. I'm sure it's a common mistake when you have TWO woman centers in the same building on the SAME floor! I can't be the only person who got confused by it. His receptionist was rude as fuck and immediately turned me and my daughter away cuz we accidentally went to the wrong center first. She did not care and had ZERO compassion for me making an honest mistake! I do not recommend going there unless you want the receptionist to treat you like shit!

Dr. Julie Springer is truly incredible! She delivered both of my children and made what could have…read morebeen a high-stress experience feel calm, safe, and supportive. She is remarkably patient and takes the time to listen and answer every question, never making you feel rushed. Her expertise in handling everything from routine births to complex deliveries--like VBACs or emergency situations--is evident in the way she stays dedicated to her patients, even coming in on her days off to ensure a safe delivery. Beyond her medical skills, she is compassionate and relatable, treating you like a friend rather than just another patient. Knowing she is a mother herself makes her even more understanding of the journey into parenthood. If you're looking for an OB/GYN at Northwest Women's Consultants who genuinely cares, I cannot recommend Dr. Springer enough!

Great doctor, very thorough and personable. She will make you feel comfortable and listened to.read more

I absolutely love her! She's friendly, understanding, and really cares for her patients. Every time…read moreI'm there she remembers me and not by my folder, but by me as a person. It's hard to find someone who understands you or can make sense of what you are feeling or how you are feeling, but she does. Definitely a one of a kind doctor.

Have been a patient of Dr Yockeys for 14 years, have delivered 2 babies and also had her perform an…read moreendometrial ablation. Staffing has went downhill and now looking into a new practice. DO not go here!

quality care, attention to detail, compassion and informative, the office staff is just very…read moreamazing and personable. I have had nothing but great experiences with Dr. Yockey and her staff and I would never go to another OB GYNE. I drive about 2 hours just to see her as she has always been so amazing. the office is always clean and organized and the communication regarding any lab test has always been prompt.

This office is a joke as far as valuing your time. If you schedule an appointment for a certain…read moretime be sure to allocate at least 2 hours past the appointment time because they completely overbook. It's a shame too bc their have a couple great doctors that don't deserve to have angry women waiting for them. This is the third time I've waiting more than an hour for my appointment (1.5 hours today) and it definitely doesn't make me feel like they respect me as a patient or a person. If I didn't like my doctor So much I wouldn't punish myself by coming to this office ever again.

This place will reject you if you are pregnant and wanting an ultrasound!!!! I had my first…read moreultrasound here when I was 8 weeks and tried to get a second one at 34 weeks and they completely turned me away. If anyone mentions the idea of wanting natural delivery or mentions considering working with a midwife, they will look at you as if you are absolutely crazy and judge you. I needed help and the nurse immediately made it about money, my insurance and then scolded me that I have not been seen enough for them to accept me as a patient anymore. This is medical abandonment.

I had a horrific experience with this doctor. She used a huge speculum that caused me to bleed for…read moreSeveral days after. She was extremely rushed and didn't acknowledge my symptoms. I waited for 45 minutes after my scheduled appointment time to see her. Steer clear.

I should have submitted this review years ago. I even made a yelp account for the sole reason of…read morewarning people about this bad doctor. Dr. Scanlon is the worst doctor I have ever had. When I asked her if she could use a smaller instrument during an examination because I felt discomfort, she replied with "It's not like you're a virgin anyway, so it doesn't matter" (in a very snappy attitude too), and continued to use the biggest and most painful instrument she had, when I clearly saw many smaller size options available next to her. I have never felt so insulted by a doctor. Dr. Scanlon has no bedside manners at all when it came to me being her patient. I switched to another doctor in her company and it was such an upgrade. Absolutely do NOT have this rude lady as your doctor!

Very disappointing experience…read more I was only 6 minutes late and had called ahead to let them know I was running about 5 minutes behind.Despite that, from the Nurse that walked me into the room to Dr Heather, I was made to feel like I was bothering them and that my concerns were an inconvenience. I understand they ask patients to arrive 15 minutes early, but life happens. Being a few minutes late--especially after calling ahead--should not mean being treated poorly. What bothered me most was that Dr. Heather seemed dismissive of my questions and told me not to "watch too much TikTok," even though I never mentioned TikTok or social media at all .The comment felt unnecessary and condescending.Also, very rude saying because I drink coffee, I have the symptoms I have. Not sure what kind of school they go but definitely not bedside manners. Patients deserve to feel heard and respected. Unfortunately, I left feeling dismissed rather than cared for. Not coming back.

Great care by all providers. Have been coming here for fourteen years and had two babies and have…read morealways felt like I was in the best hands

Unprofessional. In January, we scheduled an appointment with a specific medical provider. After…read moreconfirming with us and verifying all insurance info, they then cancelled our appointment and rescheduled us with a nurse practitioner. It was neither what we asked for, nor wanted, but we were stuck and forced to take the option. We went to our appointment on day of, and they said that the alternative appointment that they gave us was also cancelled, not by us and they couldn't tell us who cancelled the appointment. Gave us an appointment 2 months down the road. Kinda defeats the purpose of time sensitive to reschedule 60 days down the road. Bad customer service, so can't comment on quality of care. Pass on this place unless you like being given a run around.

It's sad that the practice has deteriorated like this since Zimmerman turned it over to new…read moreleadership. Their hours stipulate that they are open from 9am to 12pm, but when I called at 9:30am, I had to leave a message with an "agent." The office staff is rude. And finally: I had called two days previously, on a weekday (because the practice refused to accept my pharmacist's request for a refill on a prescription the day before), and was told that a request would be put in if I made my annual appointment, which I did. They then did not forward my request to my pharmacist and I am now out of my prescription. I would highly consider a different practice, as I am sure there are several that could meet your needs as a patient.