They started off friendly over the phone numbers. But then became unresponsive when it was time for them to actually do the job.

Very friendly over the phone. Set up a move for Saturday at noon. Tim was a no call no show. Cld several times and didnt get an answer, left a msg. My call was only returned when I accidentally cld the phone number. I informed him that he missed an appt. Tim's response was why didnt you call when he clearly was returning my call. Blaming a potential customer for your neglience is tacky. Tim told me he was going to check his vm to see if I left a msg and call me right back as if I was the one who stood him up. HE cld back on Sunday morning at 8 am, didnt lv a vm and when I tried to call him back he didnt answer the phone. This company wasted my time all last week. Would NOT recommend and will let others know about the unaccountability for his mistake and not even attempting to fix it even after being cld about it repeatedly. Very friendly when its time to talk about money. Doesnt follow up or answer calls then blames consumer for his neglience. Will inform everyone I know of this time wasting "company". read more

If you d ok not want the .move from. Hell! First they. cancelled,because of rain .When they did come,the truck was too small. The first time Brew City moved me, there were two trucks,along big truck,a small truck,and five men.i guess the owner forgot. As a result, this resulted in canceling the cleaners 3 x.for the old place,paying 86.00 extra ,because of I am could not get out by lease end.date. Also tv's on chairs were left on in hallways. A heavy wrought iron,canopy top of bed was left in lobby,which is I,a 69 year old woman,had to carry up three flights of stairs! A heavy to mirror,which is still needs to be attached to dresser is still lying in hallway. Heavy canopy top to bed is lying against wall.Heavy dining room glass table is still in all ying against wall! Movers refused to move furniture,so cable.mam could work. It was week,before I could get another appt. No tv for a week. The movers complained constantly to me. It is not my fault the owner mis judged the size of this move. This time I only had four men.One guy put a bed together incorectly. It fell apart. My 104 yr. old mom fell between foot board and.mattress,which is still unattached..There are other parts,underneath adjustable bed on floor. One worker told me,"We are not going to move anything in your storage area to and they did'nt. The owner came back next day and completed the move. He said he would come back and finish these things listed above..For two months I called and texted He told me,I haven't forgotten you.". This all began in September. I started calling and text ing again last week No answer. Today is January 11,2024@4;18 A.M. God forgives. Karma does not. By the way ,I paid 1140.00,and when they came back next day to complete move they had to leave because some one had to take daughter to ball game..Also,asked about. missing items and replacement of broken picture glass. No response. read more

Tim & his crew helped us load our PODs when we moved out of our apartment. They were speedy, careful and creative when loading the pod. They optimized the space and got all of our stuff in. We asked them to help unload at our home a month later when we moved in and they did great. Highly recommend Brew City Movers. read more

I was extremely satisfied with the service that I received from Tim and his crew... They broke down my furniture and put everything back together... They even set my king size bed up for me, put my dresser on pads to be moved easily... The price was extremely reasonable...I highly recommend Brew City Movers to everyone!!!.. Thanks again for everything Tim!!!! read more

I hired this company and they never came out to evaluate how much it would be to move. I called several times and the guy never returned my calls until it was time to move. He shows up and says "you didn't know that you needed more than one truck". This place is unbelievable! The movers tore up my floor and said "this wasn't like this?" after trying to hide the damage with a hello kitty blanket. They said they would come back to fix it and never did. He kept sending me to voicemail when I called to see when they would fix the floors that they tore up. Please try your luck with someone else if possible. We now have to pay for someone to fix our floors. read more

Hired Brew City Movers on relatively short notice after a couple of very expensive quotes from elsewhere. Scheduled start time was for 9:30am and they called that morning to let us know they were running about an hour late. No biggie. Tim and his two employees arrived just after 10:30 and immediately got to work. The crew worked hard and at a steady pace. Tim and his team were very pleasant and polite, and they went out of their way to interact with our two young sons who were of course fascinated by the activities and wanted to "help." The crew worked hard all day to move our family's belongings from our 2 bedroom condo over to our new 3 bedroom unit. This included many totes in storage in the basement, large furniture, and some heavy shop items such as a drill press. Even after a full day of moving, Tim made sure to ask if we wanted any of the furniture repositioned before they left. Overall a very pleasant and smooth moving experience. Would highly recommend. read more

Brew City Movers acts as a delivery subcontractor for Mattress firm. They deliver from the Milwaukee area to the Stevens Point area Sundays and Thursdays. I recently moved to the area and two mattresses I had were damaged in the move. New mattresses purchased from Mattress Firm were delivered to my residence on 11/8/20 at approximately 4:30 pm. I was not home to accept the delivery so a family friend let the delivery persons into the house. They were to haul away two mattresses and a queen box spring at the delivery as part of the contract initiated by Mattress Firm. At some point during the delivery, a large item, likely the box spring, was set on the floor at the base of the stairs in the living room, and dragged to the front door (through which they were making the delivery,) leaving a 20-foot scratch in the hardwood floor. This damage was NOT present when I left the house on 11/7 and was NOT caused my the recent move in as protective floor coverings were used at that time. I outlined the situation to mattress firm who referred me to the mover they contract with the have the matter resolved. I spoke with Jim at 414-550-2939 on 11/10 who took my call, listened to the situation, and told me he would call back after speaking with his workers. He did call back and told me he had set an appointment with a repair company that would be calling me to set up a time to come out and evaluate the damage. This is clearly a tacit admission of fault in the situation. Not only did I not receive a call from the repair company, but 3 additional phone calls to Jim at the number above were not returned. Did not respond to BBB either. Don't let these guys near your house or your stuff! read more

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A driver for this company sideswiped my car in a parking lot at a Wausau WI Starbucks. The driver was delivering supplies for Starbucks. The person working for the drive thru window said, "Hey, that truck just hit a parked car". The driver pulled around to the front of the store and proceeded to bring in the supplies. When I and the store manager confronted him about hitting the car he said, "wasn't me". I called the company, Brew City Movers several times. I tried to get them to give me the name of their insurance company. The person I talked to said that the driver said he didn't do it and therefore he doesn't need to give us any information. Starbucks corporate has also called them for the insurance information and apparently they haven't gotten back to them either. So I'm out a $500 deductible, and my insurance company is out $1,200. I wouldn't trust this company. Susan W read more

Terrible service..,Omg my mattresses were dropped in dirt ,I most definitely can't find my fire stick lol sad but true my apple iPad has grown legs My daughter & I looked everywhere but still with that being said I called him and told him about my mattresses he offered to purchase a cleaning agent my mattress is not even 2 months old. I never called him back & he most definitely didn't reach out charged me 420.00 but my stuff was not taken care of.Said my stove was hooked up nope hooked up the hose but didn't turn on the gas.I can go on & on but I will Jus keep this simple .NOT GOOD BUSINESS !!! If I could rate a negative 0 that's what they'd get. read more

My husband called and spoke to Tim, the owner on Saturday December 29th. Tim said he thought he would be able to move our furniture, but had to check the schedule and would call to confirm the following Wednesday. I called the same number 2 minutes later to ask a few questions and Tim didn't answer. I decided to look up reviews for Brew City Movers and saw so many reviews stating that Tim promised to call them to confirm or scheduled moves but never showed up and wouldn't answer their calls. After reading these reviews, we found someone else to move us, but Tim didn't know. I wanted to see if Tim was going to do the same thing to us that he did to so many people. Sure enough, Tim never called as promised to confirm. PLEASE DO NOT USE Brew City movers, you will only be disappointed. read more

Avoid this guy!!! We used Brew City Movers 2008 the first time, no issues. We hired him again in early 2020. He was late by forty five minutes then disappeared for close to an hour with our whole house and his two workers in his way to our new house and still charged us for the time we lost. U had sports memorabilia items missing I had in a basket. He couldn't begin to care less. Fast forward to April this year. My daughter called him because we needed help loading our own moving truck for our out of state move. Mt daughter called him because he owed us close to two hours in the last move. He promised to credit us the for the time he overcharged us. We just needed them to load our moving truck with large furniture (no stove or fridge) and the very heavy boxes. Two hours later he said he left the lighter boxes for me and my daughter to load on. We were exhausted and didn't question it. My daughter paid him $280.00 cash. Tim the owner quoted her $125.00 an hour when she made the reservation. The last move waa suppose to be $115.00 an hour. But we were overcharged again. We moved across country and when unloading the truck, many of our items were smashed, thrown and shoved, breaking $2,000 antique piece of furniture because Tim or one of his idiot novers shoved a heavy box of cans against in breaking the ornamental pice of hand carved wood of and crushing it. We notified Tim the owner and he if course took no responsibility and blamed his workers. Not one offering to pay anything for the destruction of an irreplaceable antique piece. Seems Tim became greedy over the years and evidently lost his way. But God sees everything. A greedy disaster waiting to happen. You SUCK!! BTW they left all the very heavy boxes and only loaded the light ones. The last move in 2020 Tim broke the hinge of our refrigerator and torn the tile moving the frig in and again took zero responsibility. Total pathetic loser read more

Terrible experience. They have no respect for customers as well as value them . My daughter experienced the nightmare move yesterday. She was first to schedule with them on a day that was open . They put 2 other moves before her and arrived approx at 6 pm. With many phone calls ... lame excuses.., not even sure they were true. They finally showed up w two men that Tim rounded up . No moving experience at all with one of them. I can't even express what disrespect we were shown. With several moves needed very soon in our family, too bad that We wouldn't even consider Brew City Can anyone recommend a local mover for 2 moves: Erin to Hubertus and Hartland to Hartford??? I would appreciate hearing from my neighbirs read more

They are the worst moving company in the world. I called them three weeks before moving and they agreed to help me. I was very happy coz it's the most busy season for moving companies at the end of July. I called them back three days before to confirm the appointment because they told me that they would call me again to conform it but they never did. Nobody answered the phone or return the message, I must call them 20 times and left 5 messages---seriously I didn't even call my ex that often when we r dating. So I was supposed to move out Saturday afternoon and I was still calling during lunch time on Saturday. It's a totally nightmare for me. Don't ever use them unless u enjoy this kind of experience. read more

Beware, this company will leave you hanging with no help. On Wednesday 6/25 at 10:15 PM I received a confirmation call for the following days move. Told them about the items needed moving as well. Next day 6/29, I did not receive an update call prior to the scheduled move time of 2 to 3:30 PM. Called and left a message asking for an up date. Did not hear back at all. After 5 calls no word and now I had to move my house some how. Costumer service at its worst and unprofessional work ethic and business practices. DO NOT USE THIS COMPANY. You could be stranded with all your things like I was. read more

Brew City moved me Oct 2019. Next day I discovered a missing ladder, 7 yards of upholstery fabric and a few months later discovered a Coleman air mattress was missing. I called the mover right away about the fabric and ladder. He said they were under something in the truck. I asked him if he would bring them. He reassured me they were safe and he would bring them the next move he had near my location. A few weeks later we agreed on a date for him to bring the items but he did not show up nor did he call. I contacted him again on approx Sep 21,20. He said my ladder was in his garage but the fabric was probably in lost and found and that he would let me know the following day. This is now over a week later and I have not heard back. read more

This by far was the worst experience in moving EVER! It started out with them being 2hrs late then it just got out of hand. Walls banged up at both my old house and then in my new one. Broken glass on a couch that they didn't bother to cleanup. Damaged furniture and left behind pieces I had to move myself. When asked about the damaged walls Tim said a little paint will fix it. Try a half gallon of drywall mud then put back on the texture then paint it again. Then again they did show up but his workers didn't want to do the heavy lifting! read more

Had to schedule move from a 3rd floor apt to a new house (finally!). Elevator worked but its practically too small for anything bigger than a couple lamps and a box. Thought about doing the whole move myself, but decided to look at some prices of movers just to see what was out there. Most of the places around were a little too pricey for what I could have probably done myself, but figured I'd call around. I got a hold of Tim and he seemed a lot more personable than the other places, but the price seemed to be just right for our amount of stuff. Thought I might as well go for it because honestly, I didn't want to do it myself in the snow. Tim was good about calling in advance to verify the times, and showed up himself for the move. I will say, at first I felt like the guys seemed a little rough around the edges, but by the end of the move we were all cracking jokes and I felt like I was part of the family. The move went surprisingly quick, even considering the elevator situation and the snow/rain/gross mix (thanks Wisconsin). Moved everything into our new place, and reassembled the bed and put everything where we wanted it. After they were done, Tim said he felt bad for them tracking in snow and some mud on the front carpet and knocked off $30 just because. I said I would have done the same if I tried do it myself, but he didn't accept no for an answer. Hopefully won't be needing to move soon, but will definitely be recommending to friends! read more

Thieves never brought the rest of my property to me! Every time I call, Timothy Angellotti is rude and threatenening. They were paid in full, yet this company still has a lot of my property and won't bring it back. Guess I have call the cops??? I shouldve guessed after all the reviews I'm now seeing how unprofessional this company is. Add THIEVES to the list now. Hope they made a lot of money off my stuff. read more

My experience with brew city was great. Very efficient and fun guys. We had a huge house and they got it done in 7 hours with no complaining and worked there butt off. We loved them Great guys Great business read more

No shows! I scheduled an office move with Brew City Movers (Tim) three or four weeks in advance, and we spoke with them several times before the day of the move to remind them to send the certificate of insurance (COI) to the buildings that we would be moving into and out of. They said they would provide the info to their insurance company and the insurance company would provide the COI, no problem. The day of the move came, and they simply didn't show up. And didn't answer their phone. And didn't return my calls or messages (they still haven't). Imagine being left with everything in boxes, with one lease ending and another starting, and your movers just don't show up. Try finding a new mover at the end of August with no notice! Beware of Brew City Movers! read more

Don't EVER use! I hired Brew City Movers to move me in town two years ago, and spoke to the owner Tim who seemed on the level at first, but who ultimately flat-out lied about their rate. I only requested 2 movers, but they sent 3 (and the third guy just stood around like a dumb*ss), and at the end of the move they made me sign a receipt which was $100 over their estimate. Like a dumb*ss myself, I signed the form before realizing the number was wrong. Calling Tim, he assured me he would send me a check for half of the amount (claiming that he would meet me half way only), and when the check never arrived, I called him repeatedly, with him dodging my calls. After more than a month of this, I finally got him on the phone (I think he picked up by accident), and he assured me "the check is in the mail!" What a joke. I never heard from him again. Fortunately my bank issued me a refund, but Tim still got his money. Don't trust anything these people say. read more

I had a TERRIBLE experience with this company and the owner Tim! They were 1.5 hours late (and they didn't call me to tell me, I had to call them). They moved quickly which was nice, but they did chip a piece of my wood furniture. They overbilled me 15 minutes which wouldn't have been a big deal except that they were so late and chipped my furniture. I called the owner and left a message immediately after they left. He did not call me back for a week. I called him again and instead of apologizing for being late, chipping my furniture, and overcharging me, he made EXCUSES for all of them and said that it is all a normal part of the moving process!!! Then he interrupted our conversation saying he had an employee on the other line and he'd call me back. That was a month ago, and guess what, haven't heard back. HORRIBLE BUSINESS OWNER WHO DISRESPECTS THE PAYING CUSTOMER! read more

Great moving experience. The guys were friendly and took good care of my items. I was very pleased with the service. This was a referral from a friend and I would refer them too. Thanks! read more

Excellent prices and great service. They moved a piano for me that I thought was unmovable. The owner takes pride in his team providing excellent service. I would recommend them to anyone looking for good movers at a great price. read more

they came on short notice, did a good job, even had to remove door to put furniture where it was to go were, polite. But quoted me one price on phone ($170.00) gave receipt for another price ($185.00 more) and charge my debit card for $195.00! So I got charged $25.00 more than original quote ! Never refunded me the extra $10.00 they put on my debit card. read more

I wish I read these reviews before I scheduled a move with them! If I could give them 0 stars I would. Called to schedule about a week in advance and the owner, Tim, said they would call me the morning of to confirm/ say they are on their way. My move was scheduled at 11 am, at 11:15 I had heard nothing so called to make sure they were still coming. When I called to let them know I was wondering where they were I heard the guy in the background say "oh sh*t we forgot". The guy immediately said hold on we will call you back in just a few moments. Half an hour went by and still no call, no show. So I called again - actually I called about 10 times, all sent to voicemail. At that point I called other movers and LUCKILY got another moving company to be here in less than an hour (two men and a truck - more expensive but I was desperate at this point). About an hour later, Tim called me back, not even apologizing and said "remind me how much stuff you have again" and claimed that "they were just getting the truck started". I said forget about it, you screwed me over and I have already called for replacements. Do yourself a favor and NEVER use Brew City Movers - sure they're cheap but completely unreliable. read more