A tire blew on our airstream an hour away from our destination. Bouchard was unable to help bc they…read moredidn't have the tire we needed, but they pointed us to where we could park safely for the night. Wayne then contacted us the next morning to check on us. We'd picked up a new tire by then, and he stopped by to see if we needed anything and to check out our other tires for us. He wouldn't accept any money. My husband and I haven't experienced customer service and care like that ... perhaps ever. Highly recommend this business to anyone in the area!

I have had tons of auto work done hear from working on a my explorer to Silverado I highly…read morerecommend them

We had to call AAA due to a car that wouldnt start, and our technician from Union Street was so…read morekind, friendly, and the service was exceptionally kind. Highly recommended!

I felt unsafe and targeted by the main guy (ginger) in the office. If I could give a 0 I would…read more The owner (or manager) is insanely rude. He screamed at me (19 year old girl, college student) due to me being quoted $250 MAX for the pick up of the vehicle by his employee when I questioned why the price was $585. I then get yelled at being called a liar, and also got yelled at for "calling his employee a liar." My 20yr old female friend was also screamed at to the point she was crying in the office. He decides to even it out with $350, after claiming it was impounded, yelling at me, calling me a liar, and "making his time wasted.". The other employees in the office were amazing, helpful, and explained the situation while their boss was screaming at a teenager. Afterwards we had left the office to go retrieve the car. While switching vehicles we see said man, owner, manager person, leave the office and start walking towards us which is across the street. At this point we're are scared and trying to leave as soon as possible because we felt unsafe and scared of this man. He was almost at the car's window by the time she was able to drive out before he approach us.

I was traveling through and my rental car said I had low tire pressure. I couldn't find a gas…read morestation with a tire pressure checker, but someone recommended I stop in here. They immediately came out, checked my tires, and filled them with no charge. Super friendly and kind people!!!

Do NOT Trust Bernache Autobody…read more I honestly don't even know where to start with how bad my experience was with Bernache Autobody. It's been almost six months since I took my truck there for repairs after hitting a deer, and I'm still finding issues that they caused. In fact, they've caused more damage to my truck than the deer did! Here's the situation: I hit a deer while driving at 40 mph. The only damage was a dented front bumper and some broken plastic in the grill. I continued driving my truck for weeks after, and then went through my insurance to get it repaired at Bernache. After about three weeks, I finally got my truck back--and it was an absolute disaster. The bumper was crooked, they used zip ties to fasten the wheel wells, the headlight wiring was just hanging underneath the truck, the fog lights were crooked and nonfunctional, and there were missing bolts and nuts throughout the front of the truck. This was not professional work; it looked like a child had put it together. Naturally, I sent the truck back. After another week, I got it back, and the problems only got worse. The headlights were now full of water (they claimed it was because the insurance provided cheap ones) and the daytime running lights were flickering. To top it off, my truck threw an engine code related to the radiator louver--a part they had touched. So, back to the shop it went. ....My truck is relatively new and had been in immaculate condition before the collision. After the third time I got it back, I realized they had replaced several front grill pieces with cheap aftermarket parts, which weren't even damaged in the collision. It felt like they were just trying to cut corners at every turn. Frankly, I feel like they're scamming people. The work they did is subpar at best, and I can't imagine how many other customers have left that shop thinking their vehicles were repaired by professionals, only to find out they were hastily thrown together with zip ties and inferior parts. I would not trust Bernache Autobody with any vehicle. If you care about your car or truck, go somewhere else.

I had to get my car repaired and they kept me in the loop from the start to the finish. They…read moreanswered any questions I had and even helped to return the rental car for me. They were able to put my car into the shop within 24 hours.