This might be the first time I brought my car into a shop and the check engine light came on…read moreafterwards. I had gone to a different dealer and they did a full inspection of my car after aligning and balancing my wheels and an oil change. The ONLY issue they found was that might right wheel bearing needed to be replaced as the back of the car was making a louder sound. I went into Billy's a week later (because they were cheaper) to get the right wheel bearing replaced and after I got the car back, the car was louder than ever. All of the sudden my left wheel bearing supposedly had an issue as well despite another dealer saying it was in great condition. Two days after leaving the shop, my check engine light has been on and despite a few calls to the dealer, no logical explanation has been explained and overall service was awful. I guess you get what you pay for here - strongly recommend going anywhere else, even if more expensive.

This has to be the most corrupt, deceitful mechanic shop to have ever exist. Since the end of…read moreAugust, My 2014 Ford Focus has been spewing out thick white smoke for two weeks straight. My boyfriend and his mother kept pushing me to drop my car off there to have a look at. I was wary as it being a very small shop with practically no review online, but with both of them telling me they have gone here for 15+ years and this shop knows what they are doing, I took their word for it and dropped my car off the first week of September, The worst mistake in this entire world. A week and half later and a $900 bill from the repair shop, Absolutely no cure for the smoke. All was done was a oil change and a treatment was added to the oil for the smoke. We were told the car will forever be like this. OBVIOUSLY, There is something wrong with the car. After some googling online. I opened my hood, pulled out the ignition coil AND DRENCHED WITH MOTOR OIL. The valve cover gasket needs to be replaced. So because I'm afraid of my car being further destroyed by this horrific shop. I am now forced to either spend 1,000+ at a certified dealership OR repair it myself, a beginners in mechanic. PLEASE DO NOT BRING YOUR CAR HERE. RUN AWAY.

Renzo is the best, I have had dealerships wanting to charge me 1 to 2 thousand dollars. Renzo has…read morefixed my car for 1/3 of that price.

I have been going to RRC for several years, and have always found Renzo to do good work at fair…read moreprices. He has been the only person that has worked on my cars for over 5 years, and I am very happy with the quality of his work, and how knowledgeable he is. He always always gives an estimate before doing any repairs, and he presents options when appropriate. I would have no hesitation in recommending RRC to anyone looking for a mechanic in the Brewster area.

I have been going to Stateline for over 15 years and they are the most accomodating people and…read moreprofessional service I have ever gotten. Greg's body work is impeccable and his wife Jennifer is on top of all office work. They are fast, honest and it's a pleasure to be their customer. Susan

This place was great, I had to bring my Son's very expensive MB E63 AMG S for a minor repair on the…read morefront air dam which is/was real carbon fiber...I was prepared to pay but Greg said NO CHARGE ! What a classy and honest business ! Five stars + ! I will be bringing all my vehicles to him from now on ! As a matter of fact I am bringing one of my other vehicles to do some basic body work and they quoted a great price. Best experience I ever had with a Auto Body Shop ! Than you Greg and your team at State Line Auto Body .

Pat is the most honest & reliable mechanic I've ever used.He will NOT rip you off or overcharge…read moreyou. I've been a customer for almost 2 decades.

Actual dirt bags. $720 for a tow. Greed like theres no more. Unbelievable that places like this are…read morestill open. Extremely unethical.

We continue to count on the excellent service, thoughtful and measured advice that we receive from…read moreLorenzo as we strive to prolong the effective life of the cars that have bought through MSN as well as the one my wife's business leases for her work.

Bought a car directly through Anthony and he was an absolute pleasure to work with. The car had…read morebeen represented as basically perfect and has been exactly that! Anthony and another colleague, Diane, took a lot of time out of their days to make sure we were all set to swing in from out of town, pick up the car, and drive several hours home. They're both very fun to chat with, being honest, down-to-earth car nuts. So I didn't use the actual mechanic services here, but I whole-heartedly recommend Anthony and his detailing staff, including purchasing from anywhere in the country.

Avoid. Dishonest and unprofessional…read more My son's car taken to shop due to breakdown on I-84. After a couple of weeks--including the New Year holiday--of them "helping" us on warranty claim that likely includes a major engine repair, they hit us with $1k of storage fees and the clock would juscontinue to click. Justification--"the insurance company will pay." Storage fees are for customers who abandon vehicles not for shops to run up bills. Piggish behavior. God only knows what charges they'd layer onto an actual major repair. We have since towed car to a reputable dealer who will take over from here

I have always been satisfied with the services given, whether it was a major repair or Inspection…read more The charges are fair, much more reasonable than a dealership and the ability to get an appointment when needed is not difficult. When the service is completed, a report of the findings was given. Never had any complaint.

Thank you Chuck! If i am ever make it up your way from Florida I will have to stop by and say hi!read more

Chuck Tator is a local legend. Knowledgeable, honest, and reliable. No disappointments ever.read more

Stopped at Splash oil change in Brewster for a yearly inspection. Was told I needed to make an…read moreappointment as it's their new rule. So driving home I stopped at Felipe's, my father in law had brought two cars to get repaired by him and the work came out great. Figured why not get an inspection? and they were able to take me in right away, said it'll be about 45 mins which I had no problem waiting. Assuming it was the owner, was really nice . Even one of the mechanics came to make sure I was being helped.Glad this place was saved as the previous owner/operator (Billy's auto) was straight up crook. I will definitely be coming back here to get work done!

My AAA tow truck took my car and I to 2 other places on a saturday afternoon, to remove a nail from…read moremy tire. Those 2 places, also in Brewster, would not take me. They didnt even seem busy which was odd. Anyway, A&R was the last place we tried and they were not only so kind and welcoming, but did a terrific job at a great price. Even the Tow Truck Driver took note and was impressed with their work. Five stars all-around.

I was 6 minutes late to a 10am appointment and after I gave my name and appointment time to the…read moremost disgustingly rude employee Maria, her response was 'YOUR LATE'. And then told she would have no idea when I could be seen -- Maria had no empathy or even asked how I was, I felt like less than a human at that point but more of an inconvenience. I ended up leaving, and honestly this was all for a state inspection. I will be complaining to the owner Saul -- don't be late to your appointment or you'll be talked to like dirt. I honestly can't talk to the work they do, but I can tell you I won't be back here ever again.

We have purchased all of our vehicles here for well over 16 years now. I never wanted a Honda…read moreElement....i test drove 1 here and I fell in love. It was an amazing vehicle especially for our lifestyle at the time. A few later, we traded up for a Honda CRV. Loved my CRV. Recently, we traded up again for a used Honda Pilot. We shopped online at several places and even went to a couple other dealerships but we returned to Lia. Brian Galper was who helped us and he was really a great and honest man to deal with. He put us in our dream vehicle. He made sure we were taken care, our needs were met and he followed up...even after the sale was final, just to check on us. We were never imagining getting a Pilot. He really is credited with making us truly happy. It was another seamless and exciting purchase with this deal ship and with Brian being our sales person... we drove away with confidence of knowing they will continue to take care of us and we will return in the future when it's time to upgrade. Much thanks to Brian Galper and to Lia Honda for making us happy.

My mother, who is in her 80s, brought her 2018 Odyssey to Lia Honda of Brewster for one thing: a…read moretire that kept losing air. She left with a bill over $2,200. While the car was there, a service advisor called her and told her the rear suspension arms were "wearing and would snap" and that the car wasn't safe to drive. Frightened, she authorized nearly $1,500 in suspension work over the phone. No photos were shown. No old parts were offered. The inspection findings that supposedly justified the repair aren't documented anywhere on the invoice, and the authorization section of the paperwork was left completely blank. They also added a second tire she didn't ask for, a cabin air filter, and a $15 "Frigi Fresh" deodorizer -- none of which had anything to do with why she came in. Maybe some of this work was needed. But telling an elderly woman her car is about to snap, over the phone, with zero documentation, is not how a trustworthy shop operates. If your parents take their car here, go with them. I'll update this review based on how management responds.