I have worked with United Financial Group twice now. First when buying my house and second when…read morerefinancing my house. I worked with Steve Renfro both times and had very pleasant and smooth experiences. Steve is very responsive and clear. He helped me through all phases of the home buying process and also refinancing process. We would text and e-mail regularly, and he was very transparent about everything going on. As someone who isn't familiar with any of this stuff, it was nice to have someone who was clearly communicating with me and explaining stuff when I had questions. The rest of the staff is also great in sending things and communicating. I can't really compare this to any others, but I have been very happy with and definitely recommend UFG!

I was referred to UFG & John for my refinance and have been recommending them since. John was…read morealways quick to email me back whenever I had any questions or to give me a call to discuss/explain things. Excellent experience. I'm sure I'll go back if I need to refinance again... but in the meantime, I'll continue to refer.

I'm not sure the reviews on the company are true. I reached out on a Friday and a man answered and…read moreseemed too busy to talk. He said he'd call me back at 10am on Monday and never called. I called again a week later, left a voicemail, and didn't hear back. It has been 3 days and unfortunately this type of service doesn't work when you are trying to make an offer.. another review said they were difficult during closing.. so I'm choosing to believe that as well.

Nick and his coworkers were great to work with. All were courteous, knowledgeable, provided quick…read moreresponses, and professional. This is the second time I have refinanced with Nick and will continue to do so in the future. I appreciate his honestly and professionalism.

Deven and his team are fantastic. We had our mortgage refinanced a few years ago and I have never…read morehad a better experience. Dealing with house finance issues is always a stressful ordeal. Deven made the process fast and simple. Instead of pushing us into one product or another, he took the time to find out what we were trying to accomplish by refinancing our home. He walked us through each step of the process and told us what we could expect along the way. Just like anything else, we had a few issues pop up that could have derailed the whole thing. Deven was patient and keep the process going until we were ready to sign the documents. If we ever need to refinance again or buy property, we will be sure to use Deven.

***Edit*** I wish to update my original review. While our experience with Stephen was very…read morefrustrating, we were later contacted by Keith, the owner. He called us to discuss our experience and took the time to listen to our concerns. He was kind and understanding and provided the level of service and support we had been hoping for from the beginning. His professionalism and genuine care completely turned our experience around. How a company handles these situations says everything. We truly appreciated him reaching out to us, and in this case Keith truly made things right. We are looking to buy an investment property, and before we made the offer, we wanted to obtain a pre-qualification letter to provide the seller's realtor. Having been matched with Stephen Gray, we started the process on Monday. I would like to point out that our credit is exceptional, we have great jobs and assets. I would also like to note that our credit report wasn't supposed to be pulled at that moment, and yet... it was. Thanks for the hit - I have carefully curated my credit over the years and don't appreciate that. When my husband called on Tuesday to ask for the letter, understanding that this is *not* a pre-approval, just a pre-qual, he was met with an aggressive tone, raised voice, and scolding because I hadn't unfrozen one of the reports, and accusatory statements that we weren't giving them the information quickly enough. Our interaction was not a good one. I have a very demanding job and an invalid family member, so it was going to take me a little bit to get the information. Note, we are talking less than 48 hours. The same day, we got the pre-qual letter from another Mortgage Broker with the same information we had provided Statewide. We are puzzled at the treatment we received from Stephen, considering that we are ideal clients, have great income, and exceptional (near-perfect) credit.

*** Update**** The true measure of a good company is how…read morethey respond to a challenge. In this case we found that Keith Swisher the owner of the company is a true professional and gentleman of his word, and this their most valuable asset. Although we chose not to move forward with Statewide Mortgage and we still find Stephen's action to be extremely appaling and unprofessional, Keith has shown that he is serious about running a very reputable business and this was an isolated incident that I am confident will not repeat itself. I strongly recomend this company based on past performance and the response from the owner: Keith. Just do not work Stephen in the event he is still employed at Statewide. My experience with Statewide Mortgage was utterly dismal, and I feel compelled to share this review to warn others. The lack of professionalism and the outright rude behavior I encountered, specifically from an individual named Stephen, was shocking and unacceptable. From the very beginning, communication was a serious issue. This created a great deal of frustration and anxiety, as I was left completely in the dark about the status of my mortgage application. The most disturbing part of the experience, however, was when I finally managed to get him on the phone to address the lack of communication. Instead of offering a simple apology or a reasonable explanation, he completely lost control. Stephen went into a rage and started screaming at me over the phone, displaying a level of unprofessionalism and hostility I have never witnessed in a business setting. His behavior was not only unprofessional but also intimidating and completely uncalled for. When I told him I was going to share the rude texts and his improper behavior with his company he gave the name of the owner and told me to do. This leads me to believe that he feels protected by the owner. If this is how this company wishes to be represented by this individual in a day of some much competition in the marketplace, it is appaling.

just now If you are…read morea first time home buyer do not hesitate to speak to these folks! It will be definitely worth it. I was pleased to be able to work with Brian Curl. From start to fi ish it was an amazong experience as a forst timw home buyer. He didnt pressure me into anything and was very patient and was available to any questions I had even on weekends which was a huge help being new to the wntore process. Not only did we close on a loan in less than 30 days I also got an awesome interest rate of 2.93%! From start to finish there were no surprises and Im extremely greatful to have such an awesome team of people managing my loan.

I've been in real estate for over 20 years, and Brian Curl with Swan Financial is one of the best…read moreloan officers I've ever had the pleasure of doing business with! On several loans that were turned down by other mortgage companies, Brian was able to get approved! Highly professional, clear & fast responses, and quick loan turn arounds are just a few of the hallmarks of Brian Curl and Swan Financial. Highly recommended.

David Setters made my mortgage process incredibly easy. It's been 4 months since I bought my second…read morehome and still talk about how good of an experience I had. He's recommendations were life changing and I couldn't be happier. This was my second time purchasing a home. The first time was a nightmare, gathering all the documents I needed, high pressure time crunches, were all things that made the process regretful. I waited for that dreadful stressed out experience to happen again throughout the entire process and it never happened with David. Obtaining a home loan does not have to be a painful process. I 10/10 recommend First Fidelity Mortgage, Inc.

We recently worked with David at First Fidelity to do a refinance of our home mortgage. He went…read moreover and above and made sure that everything went as smoothly as possible. From the very start, he told me the loan rates and terms he could arrange, and he came through in the end. Very good experience overall. Anthony D.

I cannot give enough stars for Jessica (Agruso) Lankford! When this girl says she will work on your…read moreloan, she means she will work on your loan! She does not hesitate to call people as many times as it takes to get the information required, and will put in work during weekends and off days to get everything done. Everything was such a smooth sailing with her, and I knew I did not have to worry about a thing. Would highly recommend, and would absolutely use again!

I responded to rates from this lender quoted online. The agent who responded was friendly, which is…read morethe reason for the two stars. However, the rates were a clear bait and switch. Not even close. Don't be fooled that there are no lender fees, and the points quoted for the rate I was interested in were more than double what showed in the online estimate. I guess it goes to show, if it looks too good to be true, it probably is. Too bad First Commonwealth puts their agents in the position of having to apologize for their marketing practices.

I have used Integra Mortgage Group over the past 17 years for 2 home purchases as well as several…read morerefinancing transactions. Skip, my Loan Officer, was always accessible anytime of the day and if he didn't answer my call immediately, he always returned it in a timely manner. Purchasing a home can be a very stressful time in a person's life and they were always there to answer my questions and assure me that they would make the process go as smoothly as possible. I would highly recommend this company! Tina