I am writing this review from my fiancé Alec's Yelp account. Dion, Jonathan and Sergio are class…read moreacts. They were so helpful from beginning to end throughout our engagement process. My fiancé took my grandma's heirloom diamond and put it in a new setting. Dion was so so helpful and friendly throughout the whole process. The finished product was everything I dreamed of! I had to get the diamond brought down slightly and they worked with my jeweler in San Francisco (where we live) to get it fixed and took care of everything! A month later we went back to buy my fiancé Alec's wedding band and they were once again extremely helpful and all around happy and friendly people to do business with. I highly recommend them!!

We had been a loyal customer for over 15 years. We put our trust into our bridal set and bands…read morepurchased for our wedding! We followed all of the maintenance recommendations on these items and purchased many other cherished pieces over the years. We began having an issue with my wedding set cracking in a certain spot. We had it in for 3 visits within 6 months for repairs. They tried to convince us that we needed to pay $3,800 to have it remade. It was not adding up to us and our trust in them began to fail. I finally picked my ring up in the condition listed as needing to be redone. I took it to a recommended family Jewelry Store in St. Clair and they were saddened that it was not receiving the care or expertise needed to make my ring perfect again. I am beyond disappointed with my experience with Lawrence jewelers. I feel as if we are a number to them now and they did everything they could to make some money off my cherished wedding pieces purchased and designed by them. I think it is shameful. Happy to share that with the right expertise, Coughlin's Jewelers has restored my ring and it looks more amazing than the day of our wedding!

Ryan is exceptional to work with. He creates beautiful custom pieces inclusive of the best quality…read morematerials. His customer service skills are set apart from anyone and everyone. He is never pushy, but very patient. He comes up with great style ideas and you can tell he genuinely loves what he does and he loves to help people. I am confident that anyone who goes to Masters of Jewelry will turn out to be a lifetime customer due to their quality and genuine care for their customers. 10 stars, highly recommend for anything and everything.

From the owner: We specialize in Service…read more We believe in everyone having something customized for them personally. We believe in helping our customers as much as they help us. Its all about providing the most value for your dollar. Its all about quality and SERVICE! We're open daily to the public on an appointment basis, giving everyone the fair opportunity to work with us, the owners of the business, direct and distraction free! Our experience, knowledge, and network of everything jewelry related is extended to every client of ours. Our customers are our family! We do things for you the right way or no way at all! We can make it, fix it, set it, certify it, sell it, buy it, or anything else jewelry related you name it - we're Masters!

New addition to downtown Richmond. Have lots of time and lots of money. So many treasures at…read moregreat prices. This will be a must stop every time I'm in Richmond

From the owner: We are customer and service oriented. If we don't have what you're looking for, we'll help you find…read moreit. We are not your run of the mill resale store. Most of our items for sale are vintage or antiques. We like the unique, interesting and harder to find items.

In 1992. I had a custom family ring made. It is still beautiful and i still get compliments on it.read more

My engagement ring setting was custom designed around a family Diamond my fiancé provided to Chris…read more He went above and beyond, and the ring is more beautiful then I could have imagined! It is perfect and I would not change a thing! Whether you purchase a Diamond from this company, or already have one, you will receive excellent customer service and quality. I cannot wait to get our wedding bands from Reaver as I know they will be equally amazing!!

A great place to shop for diamond, costume jewelry and even repair. My experience was awesome, I…read morereceived personal attention from the owner Andy! This is an alternative to the big jewelry stores and by far better quality and pricing. I was shopping for engagement rings, and as everyone knows you only get one shot and you want the experience to match the hype, you'll get that at Kramar! Thanks again Andy!

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

I recently got engaged and my fiancé commissioned Eli's Jewelry to design my ring. I was very…read morespecific during our ring shopping process and desired a classic, natural diamond ring that would stand the test of time. They did not disappoint! I love the design. The dainty, yet standout quality of the overall appearance along with the diamond's clarity is more than I could have hoped for. I cannot stop staring at my hand and I always receive so many compliments on a job well done. Thank you very much, to my soon-to-be husband! And, thank you to Elias for understanding the assignment! Update 1/24/26: Custom wedding band finally arrived after 1 month and it's a beauty. If you're looking for high-quality natural diamonds, then this is your jeweler. 10/10.

Eli's Jewelry has taken excellent care of me. Eli himself invited me to his store for a…read moreconsultation and he and his staff were very warm,friendly and thorough with discussing the project and the creation process. We were served cocktails while our jewelry was cleaned gratis,and Eli followed up with me today with the design and cost of production. I'm very pleased so far.

Verbally quoted repair price was not honored. I should have had them write it down. Repair was…read morelate by several days. People were friendly though.

From the owner: Jewelery store read more

Consummate professionals with excellent customer service. You get the personable feel of the family…read morebusiness coupled with an acumen and level of quality that are second to none. I couldn't be happier with my experience here. They worked tirelessly with me to execute my vision and did it in a manner that far exceeded my expectations. Thank you Chapman's!

Wonderful little gift shop with the nicest clerks! I went there while visiting Detroit, from out of…read moretown.