I've been coming here for the past couple of years. Dr. Shyamani is fantastic and professional. She…read moreclearly cares about her paitients and wants what's best for them. The new doctor (I forget his name) is also very nice and professional though I've only seen him once. The office staff is also great. I've been treated very kindly by them and any questions or concerns are answered in a timely manner. I've also never had an issue leaving a message.

From the owner: Shah Medical Center Shah Medical Center provides…read morecomprehensive medical care for adults in and around the Elgin, Illinois, community. The team's philosophy is to go above and beyond to provide the highest quality care to help people thrive. Led by internal medicine physician Heena Shyamani, MD, the medical team offers on-site diagnostic testing, customized treatment plans, and preventive screenings to promote good health and long-term wellness   Chronic disease management is a specialty of the Shah Medical Center team. They can diagnose and treat a variety of conditions that require long-term medical management. The physicians customize treatment plans for hypertension, high cholesterol, heart disease, and other chronic health conditions, to lower risk factors for serious health complications. Dr. Shyamani and the team values the importance of preventive care to reduce risk factors for cardiovascular disease and other chronic health issues. Preventive screening technologies, including electrocardiograms (EKGs) and echocardiograms, are available on-site to identify early signs of heart disease, diabetes, and other chronic conditions.   The team also provides sleep studies to identify the underlying cause of sleep disturbances and insomnia that may be a side effect of chronic diseases. For those at risk for colon cancer, the practice offers Cologuard® testing and referrals for colonoscopy...

Horrible place. The nurse had really poor bedside manner and the doctor made the wrong diagnosis…read more Then the bills started pouring in. There are better immediate care facilities around. UPDATE: I increased the rating from 1 star to 3 stars because our latest visit was very pleasant. Great nurses and doctor. UPDATE 2: review decreased to 1 star. In 3 different years my wife went there with a bad cough. We told them each time that antibiotics, not steroids, always cures her. They refused to give antibiotics. STUPID.

Doctor's and nurses are professional and caring. I have never received less than exceptional…read moremedical support Wait times vary depending on how many patients they see but every effort is made to speed the process without jeopardizing best medical care

I've been in several hospitals in Chicagoland area but this one is the worst ever! Has…read moreknowledgeable doctors and some staff but the rest of them just don't care! Once you activate the help bottom you havto wait up to 45 min or no one shows up at all! Very poorly trained personnel Avoid if you can

This place is a joke! Totally regret coming here! You call…read morethis care..!?! Hopefully..if you visit this uncaring crap place you don't get the same shit care like we did! I wasn't going to rate them a one star but Yelp wouldn't let me post otherwise.

I took my father here to get an ultrasound on his legs to determine if the circulation of blood was…read morenormal. First of all the staff here were exceptional. The people at the front desk were polite and smiled as they told us where to go to get to radiology. The check-in desk at radiology had a very attentive person who was quick to welcome us and get the paperwork going. We were seen about 5 minutes after check-in and the staff in charge of setting up the testing were courteous to my father, who is hard-of-hearing. The procedure took about 1.5 hours and I was able to stay in an adjacent waiting room with a tv, which was perfect as my 3-year-old was with me. After the procedure, the nurses took us to the exit and were very complementary to my father, who fell asleep during the testing. We ended up eating at the cafeteria downstairs and left feeling positive about the entire experience.

I am considering an advanced directive so that I can specify that I do not want to be taken to this…read moreER again, no matter how serious the emergency. Everything was mishandled, from assessment to follow-up/primary care notification, to handling of personal data. I feel like this should not be a trauma center, as it does not triage trauma well

Really bad and stressful experience. After being quoted an affordable amount for a visit, they…read moreasked my insurance card. I said I don't think this type of service is covered in a travel policy. They asked to see the card anyways and they said they would call and check. I received bills totaled $1500. They originally quoted me $70. It has put me in a stressful economic situation. I tried to call to resolve several times and they do not call me back.

I was a patient at Open Door for several years and faced serious problems that directly impacted my…read morehealth: 1. Chronic symptoms ignored -- Multiple follow-up requests were dismissed repeatedly, even though the symptoms were later confirmed to be serious. 2. Delayed diagnosis -- I was eventually diagnosed with H.pylori, an infection they'd overlooked for years. This misdiagnosis caused ongoing harm and forced other providers to rely on their flawed records. 3. Behavioral health shutdown -- In 2019, the behavioral health program abruptly closed after I raised concerns about medication errors. It felt retaliatory. 4. Medical record issues -- Open Door withheld MyChart access, delayed sending my records (requests from April and May only arrived in June), and the documents I received didn't match the versions my disability attorney got. 5. Constant deflection and dismissal -- Even after filing official complaints with BCBS, DOJ, and IDPH, my current provider suggested I find care elsewhere instead of addressing the issues. I'm posting this review so prospective patients are aware: ask detailed questions, get copies of all records, and be ready to advocate strongly. Everyone deserves transparent, respectful care.

Buen lugar buen lugar buena atención bastante Limpio y ordenado…read more Excelente atención Muy recomendable

Seen at the Des Plaines location* 10/4 appt at 3:15 arrived at 2:55pm. Long wait signing in…read more Facility ran out of the Tdap vaccine. Long wait checking out. Appt took 2 hours and I was the only patient in the building from start to finish. During the check in process they refused to give pricing stating a sliding scale. I informed them I probably made too much to qualify. Didn't get the price until check out. Over $360 for the meningococcal vaccine. Would highly not recommend CVS is cheaper.

My wife and I have been going to DuPage Medical for 15 years. It was actually called something else…read morewhen we started. Anyhow, they offer services that are uncommon at most medical practices. No matter if its a test or a procedure, most likely they offer it. They have locations all over the area so they are easy to get to. This appointment was for my wife. This particular office was friendly, professional and clean. The doctor was great as well. What more can a person ask for? It was too far from home for us. We went here twice. So future appointments will be at another DMG location closer to home.

Dupage Medical Group has always been my provider and I've never had a problem prior to the Duly…read moremerger. All Duly doctors are in my network from Blue Cross. Duly knows this and in fact charges me the in network fee at the time of the appointment which I promptly pay. Recently, Blue Cross has started saying that my doctors are out of network. They say that it is because Duly has provided incorrect information and needs to correct it. Duly's response to me is that they have done nothing wrong. File a complaint with the insurance company. I have probably spent 10 hours of my waning life on this. It almost seems like somebody made a big bonus slashing the back office expenses for the next hedge fund sale. I guess that trying hard to return Ill gotten insurance proceeds would also have a deleterious impact on net operating income for that next hedge fund sale. I am writing this for 3 reasons: 1. I would actually like some help with this from the company for a change. 2. If there is something systematic in this, there may be many other old codgers who have been paying too much (as I did before I noticed what was going on) because they thought Duly was the same old Dupage Medical Group who they had come to trust. 3. Next hedge fund: Look very closely at how much you'll have to spend to rebuild the decimated back office or refund improper billings. Further, if anyone else is experiencing this in network/out of network phenomenon with Duly, one of the Duly miscues that Blue Cross mentioned to me is that they had a mismatching Federal Tax ID for my doctor. The ID on the billing did not match the Federal Tax ID which Duly had given to Blue Cross. If they don't match, I'm told that Blue Cross considers it out of network. This "might" be an honest mistake with a merger. Saying it is the patient's problem is unconscionable.

This was my first visit there, but I have found where I will go and where my family will go…read more Walking in, they were the nicest receptionists I have met in a long while - and at my age you see more doctors. Helpful and just pleasant. AND not flooded with 30 pages of paperwork so many places have you fill out. off topic for a minute - BUT WHY CAN'T IT BE SHARED SO YOU ARE NOT CONTINUALLY FILLING OUT THE SAME THINGS OVER AND OVER AND OVER....at any rate. I did not have a long wait...very impressive. The young lady that administered all the pretests before seeing Dr. Hefner was so great. She explained everything being done and why. Took time to talk to me and get everything down. Again, not a long wait for the doctor. HE WAS SO NICE. Came in, shook my hand and proceeded to cover everything I could even image for an exam. Because I am diabetic, over 65, and had cataract surgery a year ago, he covered a lot with me. Never felt rushed or pressured to hurry through. I have had a LOT of appointments with eye doctors since I stared with bad eyes in 4th grade....but I have to say this was by far the best experience with an office all the way around. My grandson and daughter will definitively use this office. AND ON A SIDE NOTE - I loved the chair I sat in and the receptionist went out of her way to call the person who ordered all their office furniture to find out where it was from..NOW THAT WAS OVER AND ABOVE...

The doc I have been seeing here is as friendly as a scorpion most visits. Never updates me on my…read moremacular degeneration progress unless I ask. Whips in and out of appointment and in giving me an eye injection once she whipped the little tool to hold my eye open out so fast it scratched my eye (WENT TO A LOCAL REGULAR EYE DOC FOR THAT). Fortunately I moved recently and found a far more friendly and supportive group in Retina Institute of Illinois. Night and day to the treatment I got from Fox Valley. Don't feel anymore like getting the max number of patients ($$) through is priority, but that I am priority.