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    Elio M Vento MD & Associates

    3.0 (2 reviews)
    Open 8:30 am - 5:00 pm

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    10 months ago

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    8 months ago

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    Nazneen Ahmed, MD

    Nazneen Ahmed, MD

    1.0(1 review)
    1.2 mi

    I am selecting a rating of one because I think I have to select a rating here. However, if I could…read moregive no rating, I would. I just wanted to share that I'm very disappointed with the service and attention that I have received, or lack there of, from this provider and clinic. This provider came highly recommended to me and in searching for a new care provider and being new to the area, I had scheduled an appointment with her a month ago. Unfortunately, I got Covid and had to cancel that appointment. I was able to reschedule that appointment for today, but as I am unfamiliar with the office I had to call the office a few times and ask where I was going, and although I kept in communication with the office and made it within the 15 minute grace period, Dr Nazneen Ahmed conveyed through her secretary that she cannot see me because she is so busy. It is appalling to see and hear that as a new patient this is how you would be treated at her clinic and by her team. Apparently, to Dr. Nazneen Ahmed, it does not matter if you're trying to establish care and find a provider as she clearly conducts her business without any compassion, grace, or integrity despite following her rules. And while I hope that the people who are receiving care from her are having their needs met, this was a very poor first impression and I will be seeking to establish care elsewhere. Because if somebody takes the time to show you who they are, you should listen and pay attention. I truly cannot stress how disappointing and upsetting this experience was.

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    The Elgin Clinic

    The Elgin Clinic

    3.0(2 reviews)
    1.3 mi

    Nice place,great staff and caring Docs. Dr Zahid went out of the way to care for my dad.read more

    ******If i had the option to rate this garbage place a 0 i would. The staff is very unorganized and…read moreunprofessional the "receptionist" jasmin is the most unprofessional and rude person i have ever encountered in a healthcare business. She does not belong working anywhere around sick people because she lacks compassion and has no sympathy towards helping people. The management in the place is horrible and they lack any knowledge on how to handle a business. Dr. Mohammad Zahid tries to help his patients and his wife the psychiatrist is the worst. When you have to go through anyone in that office to get refills or questions about bills, medical records or anything you get the rudest most incompetent staff. The manager that was by the door spoke and understood very little english!! and couldn't comprehend the issues at hand and just watched her staff disrespect, argue and yell at me telling me to go ahead and report her (jasmine) that she didn't care!!!! My advice is stay away from this place!!! they have no business operating a clinic. The office smells and looks horrible and it's always dirty the bathrooms are disgusting and you are lucky if there is toilet paper in them. This family owned business needs to shut down they violate so many laws and when you ask for medical records to be sent anywhere so that you can be seen by actual competent Dr's and treated with respect by actual staff you get told there is a fee and that they will not be done until a week later and even then they still never get sent. BETTER DOCTORS AND STAFF OUT THERE! DON'T WASTE YOUR TIME IN THIS DUMP!!! My next step is to report to my insurance and also at the Office for Civil Rights (OCR) for HIPAA violations as well as the state and federal government and the department of health and human services for withholding my medical records.

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    The Elgin Clinic
    The Elgin Clinic
    The Elgin Clinic

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    Elio M Vento MD & Associates - internalmed - Updated June 2026

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