Dr Laubmeier can't take responsibility for his business, whether it's his own faulty work, a series…read moreof questionable dental assistants or getting you scheduled for the correct procedure in his office. 10 years ago, he was great, but the slow, steady decline isn't acceptable.

Everyone in this office was very nice. I was terrified of going to the dentist as it's been awhile…read moresince I've been in one.. and i knew I had a few issues... But from the moment I walked in the door the staff helped me calm down, relax, and get started on fixing my smile! Mika the hygenist is great! Talks you through the process so that you're not really fixated on the fact that someone is in your mouth with metal tools... Dr. Laubmeier was perfect in the way that he talked to you about the issues he found. It didn't seem like he was judging you, which i've had at other places (hence the reason I avoided the Dentist for so long probably) and finally the office staff are great in the way that the explain your Insurance, Payment options, and scheduling for you. Even though I'm terrified of getting dental work done I'm excited to go back here next week and get started on fixing the years of Pepsi, Coke, and Blow-pops.

***CAVITY FILL NIGHTMARE*** This is a long one, but worth…read morethe read. I had been a patient here for years and had lots of good experiences. That's until I let them know I was moving, and attitudes seemed to change. I needed three cavities filled and was able to squeeze in an appointment a few days before my move. It was a long and uncomfortable experience. I believe I was given too much numbing cream and was extremely numb for a good part of the day. The dental assistant even made a comment, "wow, you're really numb". When they finished, I went down the hall to use the restroom. When I looked in the mirror, I immediately noticed a change to one of my teeth. I have the front four bonded and it was clear that one had been chipped. I went back into the office and was brushed off by the lady that did the fillings. Thinking I was crazy, I left and went home. Looking again in the car and when I went home, I was certain there was a small chip and a bit of a jagged edge to my tooth. With my move around the corner, I debated on going back. That's until I tried to floss... between the teeth that were filled, I could barely get floss in and actually broke my floss trying. At this point, I knew I had to go back. When I sat down and explained to the dentist about the chip and problem getting floss in between the filled teeth, he literally shrugged his shoulders at me. ZERO apology for chipping my tooth. I understand my teeth are bonded, but this has not happened in decades, and was clearly their doing. He said my options were to file the rough edge or CHARGE ME $200 to add bonding. Yes, the bonding THEY broke, I would have to pay to get fixed. It was the most uncomfortable experience I've ever had with a business. I honestly just wanted to get out of there, so had him file it. This left me with a slightly larger gap, but I figured I would just live with it. Fast forward a couple weeks, and I'm now moved across country. One of the teeth that they filled, is now sensitive to cold and I'm going to have to find a dentist quickly to look at it and fix it. WOW. I am absolutely disgusted at the whole situation and they will not receive a penny from me, outside of what they've taken from insurance. This was a reminder, that you never really know someone or a company, until you do. I would warn anyone going here, that they may present to have your best interest in mind, until they don't.

Before I express my underlying grievance, I want to say that my bad experience has absolutely…read morenothing to with the office staff or the overall friendly atmosphere. My bad experience came immediately after the numbing injections wore off, and the weeks of painful aftercare that ensued thereafter - that still persists at this very moment. Right now, 3 months later, I'm still taking pain meds to eat on my right side only, because without the meds, I can only eat on my left side. AND THE LEFT SIDE HAD ***NO PAIN*** when I scheduled the appointment!!!!! ..I went there to simply have filings removed and a crown put in, and now I have to find a QUALIFIED dentist to repair all the damage. These people have no idea what they're doing. Any good review is either lying, or they were lucky. Go at your own risk.

Anna in this office saved the day. I broke a from tooth while in town for a wedding she he fixed…read moreme up better than new.

I can't give enough praise! I'm so happy with the overall care that I was given by the entire…read moreoffice throughout my dental implant procedure. It was a big expense, but having my full smile again is definitely worth every penny, and his pricing is very reasonable. Dr. Smilovits has great bedside manner and listens to his patients. His work is top notch, and he even advocated for me with my insurance company. He goes above and beyond for his patients. I'm so glad to have found such a quality dentist, and highly recommend him.

If you need a dentist or are unhappy with yours, look no farther than Dr Obermeier. Smart,…read morepatient, explains everything extremely well. Staff is wonderful. Kelly cleaned my teeth and she is very skillful. In fact it was the best cleaning I have ever had. No one really wants to go to the dentist, but beyond their excellent care, they are the nicest people you ever want to meet. I had not gone for years due to covid and they did not care, they just treated me great and are getting me on the road to better dental health. The Medina office is in a cool old building and it is very calming. Their technology is top notch. Donna who sets the appointment is very friendly and helpful. This was my first time there and immediately I felt comfortable and assured I was in great hands. He will be my dentist for life and frankly it's hard to find a great dentist who treats you wonderfully. A million stars. He also works in the Beachwood office a few days during the week if you don't want to go to Medina. Thank you doc and staff!! Highly recommend!

I found this wonderful practice to be professional and efficient, with providers that were…read moreknowledgeable, thorough, and patient with questions. Their front desk staff is lovely; they are warm, kind and very helpful. What more could you ask for?

Was in Ohio for business and I ended up having a toothache. They were able to fit me into their…read moreschedule right away. I ended up needing a crown which they were able to do same day. The crown looks amazing! They are very professional and fair. Dr. M will tell you upfront what you need. No beating around the bushes. I'm really glad I found this place and highly recommend others

Crooks-the just want your $$$$$$$$$$$$$$ and to jack your insurance. Charged over $400 to do an…read more"evaluation" and create a treatment plan, which is a fancy term for an estimate. They did absolutely NOTHING to my teef. The estimate was for thousands in treatment, they are just like crooked car mechanics !

Awesome customer service and dental care at this place!!! They saw me last second for an emergency…read moreI had and Dr Alicia took care of me with her whole team!! They're all so wonderful!! Highly recommend this dentist office!!

1. BILLING is UNETHICAL. Said didn't receive check, i stopped payment & sent a new check…read more Ultimately they cashed both checks, after stopped pymt expired, & double billed to accommodate. Believe they were holding original check, since it said Paid In Full (wasn't paying the late fee as I was debating out of network charges) & they knew what I didn't that stopped pyment on check expires. Now they received twice as much as my original bill and will not refund. 2. In Network Dentist was a NO SHOW twice, assigned to new dentist that I found out after billing was NOT in network. LESSON LEARNED 3. Humming dentist can be a bit much!

absolutely horrible place to be. Dentist is the most terrible and the angriest man I've met. Very…read morearrogant extremely rude to patients and employees. Creates dental treatment plans to make money off of you when treatment is not necessary. Treats certain employees different than others. if I could rate this dental office negative I would. All they want is your money.

I love this dentist. He and his staff are very very friendly and knowledgeable. They respond to my…read moreneeds quickly and efficiently. Highly recommended!

Won't stop calling me after I told them I wasn't happy with service. I got my tooth cleaned and…read moretried to get my wisdom tooth removed.

I went here for a cleaning and had the fillings done that they recommended. They recommended a…read morecrown for one tooth so I went to another dentist that does same day crowns. The second dentist said I didn't need a crown and that while I have a large filling, there's nothing wrong with it. Now I'm wishing I would have gotten a second opinion on the fillings. You lose all credibility when you recommend unnecessary dental work.