Best eye doctor in all of Downey, Great staff, caring doctor very efficient did my cataract surgery…read morewithout any problems at all never had better eyesight in my 82 years. Did the eye surgery 12 years ago and still no problems but need to see him due to another matter.

Mom's surgery was a success, and Dr. Choi was so comforting and kind. I'm so relieved to have found…read morea doctor with both the skill and compassion.

Found dr latter via google and glad with the service. The office is small and easy to find. I live…read moreclose to pasadena location, however dr latter only available every Wednesday at bellflower location. So please make sure you guys make right appointment since dr not available all time at certain locations. Dr latter was very kind and professional. He was telling my husband and I that one day if we have a kids, our kids will def wear glasses since both parent have it on lol. I wish the timing on time. I came right on time at 10am but called to go inside at 10.35 am. They said they were little behind with the schedule. Also I wish they have good selection of the eyeglasses. Their selection and variations very low and more like standard basic one. One of the worker told me they have little selection since elderly come more often. So if you want luxury trendy glasses I don't think you able to find it here. Just ask the prescription and take it somewhere else like LensCrafters or Warby Parker. I'm pretty sure they take most insurance but make sure first to ask. I'm pretty glad I don't need to pay any copay.

Dr Latter is a wonderful opthamologist. He's very thorough, very professional, and very caring with…read morehis patients. He takes his time with all the exams. My kids has been going to Dr Latter for years now. I also had my parents go to get their eyes checked with Dr Latter as well. He's one of the best opthamologist by far. As for the front desk, the ladies are so sweet. Zuma and the Asian lady (sorry I forgot your name) are the two most kindest, sweetest women I've ever met. They always greet you with big smile on their face.

Waited over 1.5 hrs for follow-up appt from surgery the day before. Office was packed with people…read moreand no concern for the long wait. Was told to keep my head down due to pressure after surgery. Making me wait over 1.5 hours beyond my appt time is ridiculous. How about changing the office policy to space out the bookings longer! Instead of maybe every 10 min, try 20-30 minutes to not create the backlog. Would not recommend

Absolute worst!!! Worst experience we ever had... not only…read morethey were not professional but simply rude staff. My poor sister who had an emergency would never have been there if it was not based on a bad referral! Skip this spot absolutely nothing but disaster...

Such a great environment and amazing staff. I've been coming to Norwalk Family Optometry for 2…read moreyears now and every time I come in the staff an extremely kind and patient. I went in today and was helped by Isabel who is the sweetest person really made sure I was comfortable through my exam and Dr. Tran explained the state of health of my eyes and answered all of my questions with confidence. Thank you to all of the staff for being such great people, See you next year!

Staff at the front were polite and welcoming…read more Dr. Mathur provided excellent care and service! Highly recommend him.

Unfortunately I won't be returning to this office The Dr is…read morefantastic, I can't say the same about her staff and for that reason I will no longer be spending so much money and time coming back here. I made a yearly check up appointment and because I was 1 day into the month of June and not there in May the warranty I purchased for my lenses was not honored. I was going to buy another pair of glasses I always pay out of pocket. This didn't feel fair and I left pretty upset.

Unfortunate, Dr Trinh and staff missed the mark. I went in on November 7 for my annual check up and…read moreordered my glasses. Although the eye exam went well, everything after that was terrible. They told me that they would text me within two weeks to let me know that my glasses were ready for pick up. I never received any communication that they were ready to be picked up. Instead I had to call to follow up. I figured with the holidays maybe there was a delay, there wasn't. They received the glasses in mid November and relied on just a single text message (which I never received) to inform me that the glasses were ready. Instead of taking accountability for the lack of communication the front desk person said "well I guess it is our fault" only after I told her that it doesn't make sense only rely on one text message. If a patient doesn't pick up their prescription eye wear, which they need to see, then don't you think you should be more diligent and call to follow up. and again instead of taking accountability and apologize she just said "well we're short staffed." And this wasn't the first issue since my original review in Google where I did give them a 5star review. My husband also had an issue when he came and it took them over two months to finally tell him that the lab wasn't equipped to work with the frames he selected. Again, no accountability or apology for that incident either. Needless to say I'll be looking for a new optometrist.

On the car ride to her post surgery exam, I suddenly realized that my mother was a PIRATE. With one…read moreblack patch over her left eye, she could have been an extra for the Pirates of the Caribbean: Dead Men Tell No Tales. Shiver me timbers... Yesterday, she had cataract surgery performed by Dr. Tae S. Kim at Cerritos Eye Medical Center. For an older woman, it has to be traumatic. But, it had to be done since she was losing vision and that alone could be very daunting. However, she confessed that the experience wasn't that bad, thanks to Dr. Kim. That's what I realized as well, having seen patients waiting for this professional, as their turn came about. I guess, eye surgery is somewhat common as a person gets older. The staff is very kind and patient, as I see one of the assistants provide detailed instructions to my mother on the medication that she has to endure for the next month or so. As I watch another receptionist answer the phone, I can tell that they're very calm and knowledgeable in the process. A couple years back, I had an eye infection and I remember Dr. Kim's kindness and thorough explanation of the eye drops and care that was needed for me to heal. I know many of us complain about the lack of thoroughness when it comes to professionals these days. A lot of them are about making that quick buck and to a certain extent, I can't blame them. It's still a business right? However, whenever I see a medical staff showing generosity in the time spent with you and the paperwork process, I get a good feeling knowing that they're probably doing the same with others. My lone issue has to be the form of payment needed for the services at Cerritos Eye Medical Center. Cash and check only? For those who don't have the money now, how does one get treatment? I know medical insurance and Medi-Cal are accepted here, but in this day and age - NO CREDIT CARDS? I'm kinda dumbfounded. Anyways, I would come back to see Dr. Kim again, since this place seems somewhat hidden to the general population. I see old people (aka seniors citizens only). Could be the hidden gem of eye care. Since, it's right next to my primary care physician - Dr. Pak @ First Medical Center, it's a no brainer for me.

Dr. Kim performed an excellent cataract surgery on my eye. He is kind, extremely proficient and has…read moreexcellent follow through. Also his team took great care of the details. I recommend Dr. Kim highly for your ophthalmic needs. Very highly indeed.

Overdue by over 5 years for an eye exam and new glasses. I was able to set up a same day…read moreappointment via text. Staff are professional and friendly. Fair pricing and didn't try to upsell. Highly recommended.

This is such a beautiful practice! I am a new patient here, and I've never stepped in such an…read moreincredible office like this. I needed my annual exam done, and I needed new glasses as I knew my vision had changed. I scheduled an appointment with Dr.Wang and she was amazing. She was very thorough, and we discussed my medical history in-depth. After my appointment, I met with the staff member David to go over my options for glasses. He was so much fun, and I found the perfect pair. The whole process was easy, and I was so happy to find a pair of glasses AND sunglasses. I also love the fact that I can walk to the office from my house, so that is a HUGE plus. The staff at the check-in desk were super sweet. I have nothing but positive things to say about this practice, and I will see everyone next year!

First time visit here since I have new insurance. Today my visit was with Dr. Wong. He was very…read morepleasant, great service. Highly recommended, lot of variety of glasses. Staff was very nice and friendl/ vet welcoming . See you next year thank you.

I was looking for an optometrist in Downey. Walked in to check my insurance coverage, and they were…read moreable to fit me in right away. Very helpful staff and the experience was pretty simple. My insurance covered most of it and had little out of pocket for my glasses. Definitely recommend.

I have been coming to Dr. Lee's office for 3+ years. Now my husband comes here too. 10/10, five…read morestars, A++, from to service and staff. I always look forward to my yearly eye checkup because Dr. Lee is very caring, patient, and knowledgeable.

Dr. Lee made my teens first eye contact exam a memorable one, making me and my son feel welcome and…read morecomfortable. His office is beautiful and clean. Great selection of both glasses and contacts. Was extremely detailed with the contacts training with my son. Front desk has great customer service as well. We are definitely sticking with this optometrist. Thank you Dr. Lee!

La doctora atendió a todas mis dudas Mi examen estuvo muy…read moreeficiente Y tienen un ambiente laboral muy cómodo

Great doctor & awesome overall experience. I never would have thought to find such quality service…read moreinside ofa CVS. High Quality & affordable glasses with the option to use multiple types of insurances. Other places wouldn't take an "Out of network" insurance or drastically increase my fees. Jenny not only worked with my insurance but also was able to provide other discounts that would not usually be available with other insurances & ended up paying alot less then a direct competitor (Lenscrafters).