Always responsive and great customer service. In particular, Benjamin heard my concern and resolved…read morethe matter immediately. He then repeated my concern to be sure that he heard me correctly. All was addressed on my 1st attempt. Thank you State Farm

Spoke to Benjamin today and he was very helpful. He knew exactly what to do to solve my issue with…read moremy account. Was nice and efficient.

Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.

Very responsive and great comparison pricing. I'm happy with their communication and follow up.read more

Elizabeth was quick to my inquiry but not pushy. She walked me through my different options and…read morefound great options. She has also made herself and the company available whenever I may need them.

The worrest customer service and theft your money . After you paid always add unpredictability…read moreamount of money with your bills. It annoys so badly. Rhe worrest thing without any warring or tells you. They cut off your insurance. It is a dangerous place don't look the cheapest price it is not a place to buy insurance. Especially "Kersti" the agent from washington dc office is so so annoying and disrespectful agent ever.​

Mr. Louis was very helpful and answered all my questions regarding home and auto insurance. He is…read morea "GREAT ASSET" to State Farm!!!

Ashley and her team are very knowledgeable and will go over your home, auto and life insurance…read morecoverage.

I have been a customer of Tom Bruno for years. Tom and Chris are both always so incredibly helpful…read moreand friendly. Wouldnt go anywhere else for insurance.

My husband and I have been a client of Allstate since 1976; first under Larry Knoll and then under…read moreTom Bruno after Larry retired. We have both been very fortunate for their service through these years. I especially appreciate that I receive answers and advice from the person that answers the phone if Tom is not available. All of the staff are readily able to assist me. We have had a few claims through the years... all were resolved with 100% satisfaction. You are welcome to contact me if you need further information. westf@aol.com.

Terrible phone experience! I called to inquire about rideshare insurance and the lady laughed at me.read more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Our Allstate agency has been in Baltimore for over 45 years. Growing up here, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

Erie insurance company is a scam. my 80 year old neighbor had a plumbing leak 4 weeks ago. Erie has…read moreyet to send out an investigator. Her rugs are ruined. Berks fire tore up her floors and stacked her furniture. How can any business treat its decade paying customer this way. Shame on Erie Insurance.

My friend recommended this insurance agency to me so I called for a quote comparison to what I am…read morecurrently paying. I was pleasantly surprised by how much money I could save for the same coverage! Both agents are so pleasant and helpful. So happy I called for a quote. I highly recommend that you just call and see what they can do for you! You have nothing to lose!

Happy New Customer indeed, I worked with two agents by the name of Julie and Mary and these…read morewonderful ladies helped my fiancee and I out. Both agents worked their magic to provide us a better policy for our vehicles. Both ladies were able to answer my many questions, very helpful and delightful to speak with. I am very please with our new policy and happy to be part of the State Farm family.

Very professional and very thorough with everything. I look forward to doing business with Mary for…read morea very long time. Customer service top-notch. Thank You!!!"

I had an excellent experience working with Proper Insurance (Jeff Heggem. They took the time to…read morethoroughly educate me on the significant differences between true short-term rental insurance and a standard homeowners policy. I had no idea how many potential coverage gaps exist when using a traditional policy for a short-term rental. What really stood out was their expertise in this specialty area. They clearly understand the risks unique to short-term rental properties and explained everything in a way that was easy to understand -- without pressure or sales tactics. The cost was comparable to what I was paying before (slightly higher), but the coverage is far more comprehensive and specifically designed for short-term rentals. For the added protection and peace of mind, it was absolutely worth it. If you own a short-term rental, I highly recommend talking with Proper Insurance before assuming your standard homeowners policy is enough.

Extremely frustrating and unreliable experience. I worked with Ian Smith to set up a policy and was…read moretold coverage would be bound on 7/24. Based on that assurance, I canceled my existing policy with another company -- effective that same date -- to avoid paying for two policies at once. It turned out the coverage was never actually processed, leaving me with a coverage gap. Since then I've had to chase Ian repeatedly by email just to get a status update, and calling customer service was no help -- I could never reach him. As of 7/24, the effective date I was given, the policy still isn't processed and I have no confirmation and no response. When someone tells you your insurance will be bound on a specific date, you make real decisions based on that -- I canceled real coverage on that word. Following through on those commitments, and being reachable when something goes wrong, is the bare minimum for an insurance provider. I can't recommend working with Ian Smith based on this experience.