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    Brian N Hockenberger, DDS MS

    3.7 (3 reviews)
    Closed 8:00 am - 4:30 pm

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    11 months ago

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    Barnett Orthodontics - Private consultation rooms

    Barnett Orthodontics

    4.2(6 reviews)
    2.7 mi

    They withdrew almost $300 out of our bank account without our awareness that they were going to do…read morethis. They stated it was from something that wasn't covered by insurance. This was an additional payment from our monthly payment around $100. They should have let us know that something wasn't covered and asked how we could pay for it. Should be illegal! Definitely unprofessional! Update... After calling the insurance company to find out what wasn't covered, I found out that the insurance company hadn't paid for several months, claiming that they didn't receive any claims for those months. The office reversed the withdrawl and was willing to apologize for not informing us of the communication (or lack of) between them and the insurance company. Dr. Barnett and his staff are wonderful and we have loved our treatment there. It was unfortunate to have this unexpected hassle today, but it was resolved to our satisfaction.

    Awesome experience!!! I went in to get my retainers checked after being out of braces for over 10…read moreyears. It didn't cost me anything to go back and they have a lifetime guarantee on retainers. They replaced my old and beat up one at no charge to me! I was so excited. From having an expander as a kid, to braces, to now in retainers, I can definitely recommend Dr. Barnett and his team to anyone. I will definitely be taking my future kids to this office.

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    Spacious and open clinic

    Akron Family Dental

    Akron Family Dental

    2.3(18 reviews)
    4.2 mi

    Kind,efficient,reasonable price,sparkling clean office, every staff member is sparkling. Oh my, my…read morereview was intended for Akron NY

    Honestly the very worst dentist experiences I've ever had. You will not feel respected or cared…read morefor- the workers just seem over it half the time. Unprofessional and just not good at their jobs. I was there for 5 hours with my mouth propped open by bite blocks, so long my jaw was aching terribly, the dentist was leaning into my hair instead of being on the side of me, 5 different people had their hands in my mouth because no one could figure out how to make my temporary crown work, they broke it multiple times and had to start over, I had to be renumbed 2x, hit my nerve with the needle once so my right eye was stuck open, talked to each other about random life experience and joked like I hadn't been there 5 hours and was missing work, barely addressed me at all or tried to explain how they were going to fix the issue they kept causing. This is just one experience. When I went back to get the temp removed, the crown they measured for didn't fit because they didit wrong so I spent 2 months chewing on one side of my mouth only to go back, it not fit, them struggle AGAIN to figure out how to make a temp, and have to go another 2 months with one side of my mouth. They kept telling me it was good and I kept telling them it was not. They'd try to send me home anyway and it would literally fall out of my mouth before I even left the chair. They are TERRIBLE. And then the lady at the desk that deals with finances had an attitude with me when I asked if they were taking anything off of the bill given how many mistakes they kept making and how much work I missed being there for hours at a time every time. She literally dismissed me mid conversation and just said, "yeah, okay, you have a nice day". The funny thing is I didn't even have an attitude after all of that- kept my calm and just asked if there was anything they could do given how bad the situation had been. To end this nightmare, they never got the new crown to sit properly so now I have a half assed misshapen crown in my mouth that very wellmight fail and already started forming a cyst of some sort once, right by it. They reccomended this crown as the best solution, drilled too far, couldnt make it work, and then told me I'd probably lose the tooth entirely. They are the dentist from you know where. I would NOT reccomend. That isn't even all of the horror story either- I have to find a new dentist to fix the mistakes they made. Do with that information as you will.

    Brian N Hockenberger, DDS MS - orthodontists - Updated June 2026

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