1. Brian P Schaefer, DDS, SC

1. Brian P Schaefer, DDS, SC

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Suamico, WI

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Brian P Schaefer, DDS, SC

5.0 (1 review)
Closed 8:00 am - 5:00 pm

Services - Brian P Schaefer, DDS, SC

Cavity treatment

Dental exams

Tooth filling replacement or repair

Brian P Schaefer, DDS, SC Photos

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7 years ago

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First Impressions Pediatric Dentistry & Orthodontics

First Impressions Pediatric Dentistry & Orthodontics

4.2
(5 reviews)
1.1 mi

VERY DISAPPOINTED AND UPSET!!! I had brought my 2 toddler…read moreboys in there about a year ago for an appt that turned out when I got there they had cancelled bc my bill was not paid! I did not get a phone call at all telling me that my appt was cancelled! pulled my boys out of school.. had to psych them up (my 5 yr old last had a crown on so was crying about getting his teeth cleaned and my 4 yr old was first time getting teeth cleaned) to drive an hour for them to tell me my appt was cancelled?! I am not one to cry but things on my life were hectic.. I cried and was so upset! I opened my mail 2 weeks prior seeing a bill and thought.. ohh I'll pay that when I go there in two weeks! Office boss pulled me in her office we talked, I said I'd call the Wausau office when I got home and she said they would try to fit the boys in for a cleaning when I called back.... fast forward to two days ago. I called there to get my boys set up for routine cleanings. They tell me they need to get ahold of their manager bc my bill went to collections and they need approVal! call me back within 5 mins, leave me a message saying they can no longer accept my boys as patients bc my account has gine to collections!!!!!!!!! Then they tell me to contact the insurance number to see what other pediatric number is in network... guess what.. you are the only one!!!! Now what?! I have to drive 2 hours for my boys to get dental care?!! Really?! make me pay before I leave maybe?!!!! Sooo soooooooo upsetting!!!! Then I was suppose to get reimbursed the first time when I had different insurance after they submitted my bill to insurance bc I paid right away and never got reimbursed anything!

So far our experience has been a good one. The office is very nice with a little playground. They…read moretake the kids back while the parents wait in the lobby. As a mom with high anxiety, this was harder for me. But my daughter loved it. My daughter needs a lot of work done and this was our second dentist to get estimates. We are waiting to see what the final cost will be.

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First Impressions Pediatrc Dentistry and Orthodontics Suamico Logo
First Impressions Pediatrc Dentistry and Orthodontics Suamico Logo
Dr. Tom Turner
Dr. Tom Turner
Dr. Tom

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Dr. Tom

Brian P Schaefer, DDS, SC - oralsurgeons - Updated July 2026

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