While the dentists at this office are great, the front desk staff has been highly incompetent and…read moreinconsistent. My mom's appointments have been messed up twice, and both times we showed up only to find out she wouldn't be receiving the service she was scheduled for. On both occasions, we were assisted by Emily at the front desk. The first time, a few months ago, we arrived for my mom's appointment and were told there was no appointment in the system. I'm fairly certain Emily was the one who scheduled it, but I had no proof, so I was essentially made to feel like it was my mistake. Since then, I've started asking for appointment receipts every time. Most recently, I requested that my mom be scheduled with a different dentist. Emily helped us and even printed an appointment slip with a handwritten note stating the appointment would be with the new doctor. We arrived, waited almost an hour, only to be told the appointment had actually been scheduled with the original dentist. This situation is especially frustrating because I have to take time off work to bring my mom since she doesn't speak English, and I also have to bring my one-year-old with us. After waiting nearly an hour for nothing, we had to reschedule yet again. The only explanation I received was that there "was no note in the system," which is why the appointment hadn't been changed. How is that my responsibility? No one acknowledged that the mistake was made by the office or apologized for the inconvenience. The front desk staff could really benefit from better training, especially in organization, communication, and empathy. Mistakes happen, but taking responsibility and showing empathy toward patients and their families goes a long way.

I guess it would depend on the health of your teeth whether I would recommend. They were great for…read moremy 5 year old, until he had an accident that resulted in 2 missing teeth and the dentist gave me advice about them right after the accident & then a year later exactly the opposite advice. Very confusing. But for myself, I had to stop going. My teeth are pretty unhealthy & had a lot of areas of sensitivity & decay. The dentist was QUITE heavy handed with the scaler & when I winced or pulled away scolded me rather than express any sympathy, telling me "it has to get done so you're just going to have to sit still through this". No I'm not. I'm going to a different clinic, sir. I'm at Chrome Dental now and could not recommend more!

Dr. Wetzel and staff are amazing! The care and quality of work is outstanding. You can tell they…read moretake a lot of pride in their service. It's like visiting friends.

I do not recommend this business. I made an appointment with this business two weeks ago for a…read morecrown that broke and fell off. We made an appointment for tomorrow at 4pm. This is the message I received today: Good Morning Matthew, We have you scheduled for a dental appt tomorrow at 4pm to look at your veneer. We only have a short amount of time for that appt, however, we do have an opening at 10:40am with more time to evaluate/fix the veneer. Please call our office at 920-437-3376 to let us know if this works for you.  Are you kidding me!? The day before my appointment and suddenly there is a "short amount of time"? This is very unprofessional. I can't rearrange my schedule at the drop of a hat. Wouldn't this be known (amount of time needed) when the appointment was made considering they knew EXACTLY what was being addressed in the first place!? Having no crown at all for two weeks has not been easy or entirely painless either. I could have made an appointment with a reputable company and not wasted my time here. Now I will have to find somewhere else and wait all over again to get this done! Thanks for absolutely nothing. I got an appointment at Parc Village Dental the same week I called them. They did a stellar job and had enough time for me, no last minute excuses either. I'm glad I went here instead since they know how to schedule enough time for an appointment and keep it. Thank you Parc Village for being professional and responsible. I appreciate my time being respected. You have my business and I will recommend you over Oral health to everyone I know!

This place is amazing! Dr. Mikesh was so reassuring because I was so nervous. He did an amazing…read morejob. All of his employees are friendly and caring. They definitely go above and beyond. I would rate them higher than a 10 if it was possible!!

I would like to extend my heartfelt gratitude to Dr. Hallas and the whole staff at Bay Lakes Center…read morefor Complex Dentistry. This may be a bit late in coming as my extensive, customized dental work was done in the summer of 2016. However, that being said, maybe it is perfect timing to say I am just as happy today as when the work was completed. I recommend Dr. Hallas to anyone in need of dental care, his professionalism is outstanding, the whole staff is very welcoming/friendly, and then if it can't get any better, the appointments are always on time :) Thank you so much Dr. Hallas, I am forever grateful. Jill Hyer

I recently needed some major dental work. I'm a person who is deathly afraid of the dentist. Dr…read more Williams and his team (including Charlie) calmed me down and turned what I had expected to be a horrible experience into an almost pleasant one. They were understanding, patient & reassuring. All-in it was a much better experience that I anticipated. Dr. Williams seemed to go out of his way to ensure my comfort.

I would like to begin my review at Sierra Dental first by saying Thank You to Dr Marty for…read morecontinuing his passion of helping people, I was not very confident in working with a new dentist at a new practice because of past experiences but all my fears and doubts went away after meeting the Amazing Team at Sierra Dental. I have been shown that compassion and empathy are definitely strong core values that each and every Team member at Sierra Dental definitely share. Today for my visit I do have to give a Special Thank You also to Katie, she had explained every step of the process she was doing, again very knowledgeable at the work she does, so Thank You! My teeth feel great. I would like to say Thank You to Katrina and Lexi, they also showed kindness and compassion by going over the billing process explaining everything and helping me schedule future appointments to help keep me on a dental plan. I would definitely recommend giving Sierra Dental a try, you may just be able to Smile again

Everyone is very kind . I had a crown and it went very nicely. It was all done in one day. Some…read morepeople at different places have to wait a few days. Really nice to get it in one day. Thank you.

Be careful paying for services upfront. We were charged $6500 for hubbies bridgework dental work…read morein 12/2021 prior to the work being done. We find out in Jan 2023, over a year later, that we were overcharged by $700+ and they never told us about it or sent out a statement. We promptly changed my hubbies dentist. SEVEN HUNDRED DOLLARS!!!! UNACCEPTABLE!

I've been going here my whole life, and suddenly they moved my Delta Dental insurance out of…read morenetwork without notice (they said they did, but didn't give notice for someone out of state, I guess). 150 dollars for cleaning, plus another 150 dollars for insurance, for a total of 300 dollars for an out-of-network cleaning. This was a clear money grab, my family and I won't be coming back.

I've seen Dr Pat Marakas for years. Not only is he a great dentist providing top quality care for…read moreeverything from fillings to crowns and even implants, but also a great guy who attempts to know you personally. I be never felt like he is attempting to sell services unlike other dentists I've seen.

I've been going to Dr. Brusky for over 20 years now, and highly recommend him. His staff and…read morehygienists are friendly and caring. Seems funny to say, but I love my visits to the dentist. I always feel welcome, and look forward to seeing everyone there. You'll love checking out the birds and wildlife out of your own huge window during the exam, and the office is modern with all the latest dental tech. Over the years I've had fillings and a root canal done, and it was an easy pain-free experience. Give Dr. Brusky a try, you won't regret it.

Dr. Brusky has been my dentist for the past nineteen years. During my first 2 visits, Dr. Brusky…read morecorrected some issues that had not been resolved during my prior dental care. I have found that Dr. Brusky and his staff take great care to assure all parts of each visit leave me with the feeling that my dental care is in good hands. My work career caused moves to seven different metropolitan areas in the Eastern United States. I feel that for all families, the cost of dental care is a major concern. In the case of Dr. Brusky, I feel that the steps have been taken to carefully review treatment options as he did with a major bridge that was beginning to fail. After carefully reviewing the options he gave me the choice of either doing a complete replacement or a fix that he thought would suffice which cost a fraction of the replacement. I opted for the lower price fix, and have good success.

Awesome place. Kayla (hygienist) was awesome and gentle, and Dr. Le was awesome too. Entire staff…read morefriendly and helpful. First time I could almost fall asleep during a cleaning and I had over 2 years of buildup. If you normally hate going to the dentist, this is the place to go to.

Avoid these crooks at ALL costs. This would be ZERO stars if that was possible…read more Assured me on the phone that they could treat my geriatric father who had a toothache. I explained on the phone BEFORE making an appointment that he likely either needed a filling or an extraction. He is mid 80s with dementia, and severe respiratory illness. I took a day off of work to bring dad in and after an x-ray, they said extraction was needed but the "doctor" didn't feel comfortable doing it and that he needed to reschedule with an oral surgeon. They flat out mislead us. Total waste of my day. Dad had to suffer through an additional week of pain. But here is the kicker. The oral surgeon has him in and out in like 30 minutes and the total bill was $405. These JERKS wasted our time, did NOTHING, and still billed us $352. Buyer beware - these people have no soul.

If you're looking for dental care without judgment, this is the place! The office is beautiful, and…read morehas an inviting essence. The care I have received over the last 17 years has been prompt, kind, effective, and promising. I have a severe overbite that has damaged my entire upper palette. Dr. Ray's empathetic approach gives me the confidence that even my case is not hopeless. He has developed a personalized care plan for me that I feel has outlined the best possible outcome for my situation.

I had a lifetime of extreme anxiety as a result from awful dental experience in the 1960's…read more Therefore, even opening the door creates overwhelming fear. But, doesn't every story have a BUT, Dr. Andrew Scott, is a new friend of mine. I would promote him to divine sainthood if I had the capability. I had multiple extensive dental procedures completed over multiple visits. Dr. Scott created an upper 6 tooth partial, which is one of the best things that has increased my quality of life and created a beautiful smile. A smile that I rarely showed. I had the dreaded "root canal" that, if not for Dr. Scott and team I would have walked out when I heard the words. With their support, patience, and encouragement, I survived. Therefore, I now have placed my faith and trust in Dr. Scott and hygienist. Now I'm NOT overcome with heart stooping anxiety upon opening the door. If you have any fear of the dentist, Dr. Andrew Scott will be the dentist to put your fear behind you. 1 million stars