He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

Dr Eskew is a jewel, an old Austinite with style and grace. Employees were also kind and attentive.read more

Absolutely awful! Waited over and hour and never saw the doctor was told I was going to have to…read morewait longer. Total BS.

These guys just sent me to collections for an unpaid bill. I met my deductible for surgery and the…read morekept sending bills. I notified them multiple times that I met my deductible for 2024 when the surgery happened. They dropped my credit score 150 points. This companies billing practices are corrupt. When I asked for a bill prior to an office visit they would not tell me how much it would cost until I was in the office for the scheduled visit. They said it would be +$500 for just the 10 minute office visit. When I complained they dropped it to ~$360 automatically. When I asked for a bill to be sent to me they demanded I pay immediately and even blocked my exit. Now this billing and collections are over the top. Despite a great surgery this place is terrible for their costs and billing. I would never go here again and regret my choice for this office. Avoid Austin ENT at all costs.

I came here for the first and last time today. I was reminded about my appointment multiple times…read morethe week in advance, which I appreciate, and told to arrive 20 mins early. I got there with plenty of time to fill out the quick intake forms, and the staff was friendly and helpful with check in. I then had to wait over an HOUR to even be taken back, then waited another 20 mins before Dr. Butler saw me for all of 5 mins. Not a single acknowledgment from anyone about running behind or having to wait so long to be seen. Especially for a first impression, this was pretty unacceptable. Won't be coming back.

Had a deviated septum. Dr. Bittar did my septoplasty was very thorough and attentive throughout my…read moreexperience and every follow up appointment. Although I hope to never have to go through a septoplasty again, I would not hesitate to go back to Dr. Bittar.

WARNING --- BEWARE. Do not go into surgery with Dr Anthony Bittar…read more He disfigured and deformed my nose by using outdated methods and making changes while I was unconscious that were not agree to. SEE BEFORE AND AFTER PHOTOS In 2024 I contacted Dr Anthony Bittar to repair a deviated septum so I could breath properly internally through my nose. A very simple procedure. He made a comment in our meeting "do you want me to remove the bump on your nose's bridge at the same time. Just to make it flat" That is all that was ever mentioned. "I will just slightly shave down that bump at the same time". He made it sound like nothing. I came out of surgery and he had completely changed the size and shape of my nose. He assured me it was just swelling and that would go down. After having 3 different respected surgeons inspect what he did. They all were shocked at his work and what he did without prior approval. 1) He excessively flattened the dorsum (bridge of the nose), resulting in an unnatural and concave profile. 2) He added cartilage to the tip of my nose--an unrequested change he later admitted to--which created a permanent large, bulbous appearance. 3) He significantly altered the overall size and structure of my nose All these things were decisions he made without my consent. DO NOT TRUST THIS MAN Read his reviews by sorting them by 1 star and believe them. He subsequently offered to 1) refund me half of my money 2) do the operation again and 3) install semi permanent filler in my nose. Total admission of guilt. All I refused. How could I ever trust him again. Once you are on the operating table he does what he likes. None of the above was ever agreed to. The whole time he gas lights with all his communication. I now have to go through the expense and pain of having surgery again to fix his horrible horrible work. I currently have complaints submitted to the Texas Medical Board, other malpractice entities and his affiliated hospital credentialing boards.

He was able to help with several problems. He always takes his time and listened to what you are…read moresaying.

First visit and everyone was friendly, helpful, knowledgeable, excellent. I return in one month and…read moreexpect the same. Feeling confident that my problem will resolve with medication and not require surgery. Great relief and glad I didn't postpone this visit. Great location for me and plenty of parking.

After struggling with a chronic wet cough for five days, I went into Dr. Steerman with a bad sinus…read moreinfection. She not only gave me a good antibiotic and steroid but a cough syrup that would allow me to sleep at night. She has great medical office assistants and is very caring and thorough . I would recommend her to anyone.

If you want to get taken advantage of and over-charged, this is the place for you. I waited 45…read moreminutes for the doctor, it took her all of 3 minutes to look at me, and I was charged $1200. $600 just for the privilege of walking into the office and another $600 for the 3 minute exam which she charged as an endoscopy and wasn't. They charge exorbitant amounts just so the insurance company can tell them what the max amount allowed is so they can get the most they can. It's sad that we go to these people for help and they take advantage of us. I will never go back here. My issue wasn't even fixed. Going to a doctor that actually cares.

I am happy to say I recently gained a big improvement in my health since my in-office sinus surgery…read moreat Austin EENT. Dr Taylor Shepherd, whom I have been relying on for over twelve years, performed the surgery. The office staff and the PA all worked togther seamlessly to make sure I was well-cared for at all times. His staff listened to and worked with me regarding my concerns about the anaesthesia used. They were super available for any and all questions. The medical assistants conveyed the correct answers everytime. Dr Shephed told me what to expect in advance and he and his peeps delivered as promised. Everyone was kind and Dr Shepherd did his work in my sinus surgery with skill and care. The enviroment was relaxed enough that we could all continue talking pretty comfortably throughtout. Pain was minimal and the outcome is great! I can breathe more freely and the frequent aching and discomfort in my forehead and between my eyes is gone, its such a relief! Id like also to commend Austin EENT for being very proactive for their patients during covid, reaching out and keeping us informed of all the changes during that time. I observed them doing all safety protocols with care. I have benefitted greatly from Dr Shepherd's treatment. In the past, an ear tube increased my hearing ability significantly and eliminated repeated problems in my ears. I highly reccomend Austin EENT Eiger Rd for all your EENT needs. Sincerely , Connie Ferrell

I was referred to Dr. Dammert by my endocrinologist after being diagnosed with Primary…read moreHyperthyroidism, confirmed by the discovery of a large adenoma on one of my parathyroid glands as a result of a Spect CT. Surgery was recommended to remove the affected parathyroid gland. Dr. Dammert clearly explained the procedure, and his office quickly scheduled my surgery. Some issues arose right before my surgery, requiring a cardiologist clearance, that threatened to cancel the procedure, but his nurse, Flora, was very responsive and helpful and agreed not to cancel it if I could get cleared in time. She worked with my cardiologist's office to get the necessary clearance, and she kept me informed. While I was awaiting surgery on the day of the procedure, I heard Dr. Dammert and others in the prep area comforting and entertaining a scared young child across the way from me who was also awaiting surgery. Dr. Dammert talked to me just before I was rolled into surgery, answered some questions, and then talked to me afterwards to tell me the procedure went well and gave me the results. He assured me someone in his office would be available at all times to answer calls after I went home. This was especially reassuring since my surgery was on a Friday. He called to check on me the day after surgery. Everything went well, and I highly recommend this doctor. He is very competent, professional, and best of all, he truly cares about his patients. Every person in his office that I dealt with was responsive, caring, and informative.

After spending 4 years in Austin, I finally succumbed to the ridiculous allergy management that has…read moreto happen if you want to breathe. I chose this location because it's conveniently located by my home and overall, I've been very happy with the care I've received. The first appointment was long and arduous but necessary for the allergy testing and subsequently, all my follow-up, weekly injection appointments have been seamless. If doing immunotherapy (injections) you just walk-in during the posted hours, fill out a quick Google form, and get your shots. You do have to wait 30 minutes before you can leave and it can get busy so if possible it's best to try to plan your visit not during lunchtime hours when it can be busier. The staff are friendly and helpful and try their best to make you comfortable when in reality you feel a bit like a pin cushion. Overall, if you're an allergy sufferer and need support, this is a good option. I also have terrible insurance coverage but have been pleasantly surprised by the copays considering I do have to come in once a week for the immunotherapy.

I have been a patient at Aspire Allergy & Sinus (South Austin) since 2022, and unfortunately my…read moreexperience has been a range of excellent medical care and extremely frustrating care, billing and communication issues. On the positive side, I underwent sinus procedures with Dr. Thompson, and those results remain excellent after 3+years. However, my allergy treatment experience has been a completely different story. After testing positive to 55 out of 60 common Central Texas allergens, I spent three years on allergy drops with little to no improvement. During that time, I made numerous office visits and so many calls to the nurse line because I continued to struggle with significant symptoms. Most of the recommendations seemed to involve trying additional OTC antihistamines or yet another prescription nasal spray, including one that cost me $125 out of pocket. The only provider who consistently seemed invested in finding solutions and showed genuine concern for my situation was Dr. Overstreet. After three years without meaningful improvement, I decided to try Aspire's eXACT treatment. I paid $2,500 out of pocket because I was told insurance would not cover it. My understanding was that this fee covered three treatment sessions and a follow-up appointment three months after last shot. I was also told that if the treatment was unsuccessful, the series could be repeated at NO additional charge. This made the cost a little more bearable. My eXACT treatment appointments were paid for and all 4 were scheduled in advance during my annual visit in October 2025. I completed the series in January, and attended my follow-up appointment in April 2026 specifically to discuss whether the treatment had been successful. Unfortunately, I experienced no relief and actually endured one of my worst allergy seasons yet. During that follow-up visit with Anna Wendel, we discussed repeating the treatment at a higher dose. Because of symptoms I described, the provider wanted to rule out asthma before proceeding, so I was asked to complete a breathing test. At no point was I informed that this test would result in additional charges to me or my insurance company. I was shocked when I later saw a claim submitted to my insurance for more than $500 and then I received a bill from Aspire for approximately $160. When I contacted billing, Bailey was professional, helpful, and responsive. However, after reviewing the situation with the clinic, I was told that the visit had been coded as a problem-focused visit rather than the follow-up appointment that had been scheduled 6 months in advance as part of my treatment plan. I was promised a call from the office manager to discuss the situation. Almost a month later, I have yet to receive that call. Over the past 3+ years, I have spent well over $15,000 between insurance payments and out-of-pocket costs pursuing relief through Aspire. What disappoints me most is NOT that a treatment failed--medicine is not guaranteed--but that I was charged for services that I reasonably understood to be part of a pre-arranged treatment follow-up, and when I questioned it, communication stopped. I had my last shot today from the 2nd round of treatment and will never return to Aspire, nor will I pay a fraudulent invoice. I would not be writing this review if someone had simply addressed the concern, and admitted to the mistake in the coding of my visit and the billing of my insurance company when this was all marketed as covered in the $2500 eXACT one time fee. IMO these exude unprofessional and fraudulent behaviors. I encourage prospective patients to thoroughly research both the clinical and billing experiences (specifically BBB & Google reviews) before committing to long-term treatment at Aspire, as I am now learning this seems to be a normal practice of incorrect billing and ignoring their patient's calls.

I'm incredibly grateful for the care I've received from Dr. Briggs and my broader medical team…read morethroughout a complex journey. I've been his patient since June 2025, and he performed my surgery in August 2025, guiding me through a complex and evolving diagnosis that ultimately led me to continue care at MD Anderson. Even now, he remains an essential part of my care team--responsive, attentive, and always there when I need local support. Most recently, he quickly got me in for a severe nosebleed and resolved the issue right away. I'm incredibly grateful for his care and highly recommend him to anyone needing a trusted ENT.

Dr. Briggs is a great professional. Very personable and answers questions very clearly. Office…read morestaff was also great. Highly recommend them!

Please avoid Dr. Nathan Pekar if you have any interest in living a quality life. He has been among…read morethe worst doctor's that I have ever had the misfortune to have dealt with for the following reasons: - Rushes the appointment - General disinterest - Does NOT fill your prescriptions In my initial appointment with him, he attempt to make an effort at listening to me however the entire appointment felt extremely rushed and he made nearly every attempt to end it within 10-15 minutes. Following this, it was nearly impossible to get a prescription filled by him to the point that in the last two months, my prescriptions were filled by other doctor's (despite significant efforts including calls, online messages in the portal, and online messages on the Victory Medical Klarna messenger ranging from 10 days up to day of). The staff was also deeply unhelpful, letting me know that in order to get my prescription refilled, I should use the online portal, but if I sent in my prescription request earlier than 5 business days, then it would be ignored. If I sent in later than 5 business days, it was also likely to be ignored. And when I did send it in 5 business days, it was still ignored. I have left several online messages, following up each day, in an attempt to just get a response, and in the past few months I have received none. And god forbid you have multiple prescriptions, because Dr. Pekar will maybe fill one prescription and completely ignore the others. They also look to charge your insurance as much as possible. By state law, practices can but are not required to drug test you for controlled prescriptions. Most doctors range somewhere between once to twice a year. Dr. Pekar will force you into doing a drug test EVERY month. So, not only is he an uncaring and lazy doctor, he also wants to take as much money from you and your insurance by pushing needless tests on you as often as possible. In sum, please do NOT see Dr. Pekar if you want quality care.

Have been in Austin for 2 years and have tried several primary care doctors. Was dreading having to…read morego to another but knew I needed to find somewhere. From the minute I stepped foot the entire staff was welcoming and friendly, made the entire experience fantastic. Dr. Pekar himself makes you feel like you've known him forever and has fantastic medical advice and really listens to your concerns. The facility is lovely, clean, and has loads of parking (something I always worry about) and there is a pharmacy for convenience right downstairs in case you need the prescription directly following your appointment! Highly recommend!