Great first visit to ENT Specialists from the free parking lot / plenty of spots and there's even…read moresome shaded areas under the trees if you're lucky enough to snag those spots. Staff is friendly and helpful - both on the phone and in person. They are clear with their instructions and try to be as helpful and informative as possible.

I appreciate that Dr. Fyfe tries to avoid surgery, if possible. But, if you do end up needing…read moresurgery, I recommend getting a second opinion before you move forward with surgery. Dr. Fyfe performed my surgery in March (balloon sinuplasty and "roto rooter" holes). The surgery required general anesthesia, and recovery from the "roto rooter" was long and painful. After recovery, I felt great for about 6 weeks. Then, in May I got a sinus infection and took antibiotics. In June I got another sinus infection, another follow up, and more antibiotics. In July...another sinus infection. After that, I sought another opinion, and found that there are more modern and effective procedures that do not require cutting holes (the "roto rooter") and do not require general anesthesia. I had another procedure done last week to fix my sinuses (the holes Dr. Fyfe made weren't draining properly) and it has been a much easier recovery so far. Only twilight sedation was needed, and it was done in-office instead of in a surgery center. I feel more confident now that my infected days are over, but I wish I would have gotten a second opinion before surgery with Dr. Fyfe so that I could have avoided the permanent and unnecessary holes in my sinuses.

Dr.Nason is very knowledgeable and he will make it very clear, he is extremely condescending and…read morelikes to talk more than listen. The entire office communication was extremely difficult, I would leave multiple voicemails and not hear back for days and weeks. I was going to have a tonsillectomy as well as sinus and septum surgery all at once to his recommendation, it took almost 2 weeks for them to inform my insurance and when I called to finally schedule he surgery it was more days of waiting for a call back. I had time to seek another opinion, discuss and schedule surgery with another doctor, they called me back the day before my tonsillectomy with my more responsible doctor, who split up the procedures, if not I don?t know how I would recover since the tonsillectomy has put me through the ringer. Nason is money hungry and arrogant. Their office is unhelpful. Do NOT go to this office.

Before my office visit I was able to have a telemedicine visit, even as a new patient. I greatly…read moreappreciated that. I was able to fill out all my patient forms online ahead of time, so they were completely ready for me when my appointment began. Dr. Young was very understanding of my issue and explained the different options I have for addressing it. This resulted in an in-person visit. I was greeted quickly and very friendly.  The waiting room is very calming; you only hear the light music from the front desk and the hum of the air purifier. The nurse who took me back to the room and took my vitals was very friendly and made me feel welcome. My visit with Dr. Young was awesome.  She explained everything she did, step by step, and was patient with all of my questions. Building is in a quiet area and has ample parking. Hand sanitizer is available throughout the building and outside the office door.  Masks are required throughout the building and offices, including this office.

After struggling with a chronic wet cough for five days, I went into Dr. Steerman with a bad sinus…read moreinfection. She not only gave me a good antibiotic and steroid but a cough syrup that would allow me to sleep at night. She has great medical office assistants and is very caring and thorough . I would recommend her to anyone.

If you want to get taken advantage of and over-charged, this is the place for you. I waited 45…read moreminutes for the doctor, it took her all of 3 minutes to look at me, and I was charged $1200. $600 just for the privilege of walking into the office and another $600 for the 3 minute exam which she charged as an endoscopy and wasn't. They charge exorbitant amounts just so the insurance company can tell them what the max amount allowed is so they can get the most they can. It's sad that we go to these people for help and they take advantage of us. I will never go back here. My issue wasn't even fixed. Going to a doctor that actually cares.

I really like Dr. Dammert. I was referred to him for parathyroid surgery. Making an appointment was…read moreeasy, and I was able to get in pretty quickly from the time of the referral. My surgery was scheduled right away. I can't say enough good things about Flora, who handled the surgery schedule. An issue arose at the last minute with a cardiac clearance that threatened to cancel the surgery, and Flora worked with me and the cardiologist's office to get everything approved in time. Dr. Dammert explained the procedure and what to expect in recovery and patiently answered all my questions. He met with me before and after surgery and explained the results of my blood work. I highly recommend him and his staff for anyone who needs an ENT specialist.

I have seen Dr Dammert several times now and have found him to be very friendly, patient, and…read moreknowledgeable. He always takes his time and answers all questions. As my ear/sinus issue is not clearly defined, Dr Dammert is working with me to find something to minimize or eliminate the pressure I've been feeling for so long. This is way more than any other ENT that I have seen has done for me. I truly appreciate Dr Dammert and highly recommend him!

Surgery performed by this man ruined my life. A relatively common surgery turned into severe…read morehearing loss, tinnitus, permanent loss of most taste and dry mouth. If I could give a negative score, I would.

After suffering with SCDS for years, it was time to finally take the step to have it corrected…read more Elective inner ear / brain surgery is never high on anyone's "to-do" list, but it did afford me the added time of doing a thorough search to find the best ENT Surgeon I could locate. While I was planning on selecting a surgeon here in Austin, I did not limit my search to just this city. I looked in all areas of Texas and even beyond. However, once I identified Dr Kemper, I was confident that I had found the best surgeon for my needs regardless of location. To be brief, Dr. Kemper is a fantastic surgeon. He listens well, explains himself and addresses any concerns with honesty and professionalism. Plus, he's done this procedure many, many times and knows exactly what needs to be done. To say "I trust him" is an understatement. I knew that my condition would be taken care of withit Dr Kemper. My surgery was 6 months ago. Not only did Dr Kemper live up to my expectations but I am happy to say that I am better today that I have been in many, many years. My condition is 100% corrected and there are no residual effects from the procedure; even my 8" scar is invisible and no nerve issues with my skin. I cannot thank him enough or recommend him any higher - he's the best. I would also like to thank his staff for their excellent care. Ironically, my condition required the partnership with an Austin Brain Surgeon who is also "Dr. Kemper". While they are not related, they both worked flawlessly as a team, and I am forever grateful. Cheers!

Is this practice still open? There is no response when calling the listed number. Dr. Chu is a very…read moreeffective ENT.

I have had ear issues my entire life. I see an ENT on a yearly basis to also keep tinnitus in…read morecheck. I relocated to Austin from Pittsburgh this past year and was worried I'd not find a doctor as good as the one I had. Well...I'm gonna have to say Dr. Chu is even better! I recently had some clogging that a doctor at urgent care (yes, I know better) and my PCP couldn't properly diagnose. Not only did Dr. C. figure out what was going on within minutes but he also took care of it and I was unclogged and able to hear again! He was so thorough, kind, and funny. I asked him to be my BFF. Seriously, he was so knowledgeable and he actually listened to me!! I liked the handheld camera he gave me so I could see what he was looking at in my ear. I did however proclaim it to be gross, haha. When a doctor takes the time to show compassion and provide treatment, it's amazing. And quite frankly the way it should be. All of these years I thought I knew it all with regard to my ear issues. However, now I'm actually fully educated thanks to Dr. Chu. I need to give a shoutout to staff, his son (I think he's the office manager) and the front desk employee were just fantastic. Super friendly and professional. I felt like I was surrounded by friends. I'm beyond excited to hear again. Also, love the cute little plaque at the sign-in desk, "I'm EAR for you"...best.

I am happy to say I recently gained a big improvement in my health since my in-office sinus surgery…read moreat Austin EENT. Dr Taylor Shepherd, whom I have been relying on for over twelve years, performed the surgery. The office staff and the PA all worked togther seamlessly to make sure I was well-cared for at all times. His staff listened to and worked with me regarding my concerns about the anaesthesia used. They were super available for any and all questions. The medical assistants conveyed the correct answers everytime. Dr Shephed told me what to expect in advance and he and his peeps delivered as promised. Everyone was kind and Dr Shepherd did his work in my sinus surgery with skill and care. The enviroment was relaxed enough that we could all continue talking pretty comfortably throughtout. Pain was minimal and the outcome is great! I can breathe more freely and the frequent aching and discomfort in my forehead and between my eyes is gone, its such a relief! Id like also to commend Austin EENT for being very proactive for their patients during covid, reaching out and keeping us informed of all the changes during that time. I observed them doing all safety protocols with care. I have benefitted greatly from Dr Shepherd's treatment. In the past, an ear tube increased my hearing ability significantly and eliminated repeated problems in my ears. I highly reccomend Austin EENT Eiger Rd for all your EENT needs. Sincerely , Connie Ferrell

I was referred to Dr. Dammert by my endocrinologist after being diagnosed with Primary…read moreHyperthyroidism, confirmed by the discovery of a large adenoma on one of my parathyroid glands as a result of a Spect CT. Surgery was recommended to remove the affected parathyroid gland. Dr. Dammert clearly explained the procedure, and his office quickly scheduled my surgery. Some issues arose right before my surgery, requiring a cardiologist clearance, that threatened to cancel the procedure, but his nurse, Flora, was very responsive and helpful and agreed not to cancel it if I could get cleared in time. She worked with my cardiologist's office to get the necessary clearance, and she kept me informed. While I was awaiting surgery on the day of the procedure, I heard Dr. Dammert and others in the prep area comforting and entertaining a scared young child across the way from me who was also awaiting surgery. Dr. Dammert talked to me just before I was rolled into surgery, answered some questions, and then talked to me afterwards to tell me the procedure went well and gave me the results. He assured me someone in his office would be available at all times to answer calls after I went home. This was especially reassuring since my surgery was on a Friday. He called to check on me the day after surgery. Everything went well, and I highly recommend this doctor. He is very competent, professional, and best of all, he truly cares about his patients. Every person in his office that I dealt with was responsive, caring, and informative.

dr. Drew has belittled himself in my opinion to scamming people with a $300 plus kit and sometimes…read moreit's hard for them to contact the doctor from what I understand and if they ever need to re-order something it's multiple times what they would pay through the regular Doctor No blood pressure check no personal questions your concerns or experiences needed. I do not understand how he would push such a product financial even waiting in an emergency room for a few hours is better than your symptoms or without a doctors actual interaction and proper diagnosis. This is my ashamed of any doctor that would go on TV and push a product without their even knowing their patient or meeting their patient or actually understanding from the are without even a mirror blood pressure test or any other necessary procedure to do an accurate diagnosis.

I'm in my 80's, w Medicare and secondary health insurance w Government Employees Health Assn GEHA…read moresent notice that I could be fitted w a hearing aid thru 2 different companies with no cost on my behalf. I had a choice of ENT specialist and chose Dr Sawyer. I have one more "covered" visit before Sept 30 so called and got appt and was 20 min late bc of street closure on 34th and a full parking lot. When I arrived the tech was already seeing someone else and told me I would have to wait 40 minutes. I had another appt across town so could not wait. I called to make another appt and was told their policy considered me a "no show" and I would have to pay $68 "up front" to get an appt. I called and left word for office manager but she never returned call. I then called and left word for Dr Sawyer to call and he never called me. Front office attitude unfriendly and uncooperative.