I had needed an A/C tune-up since the summer season began to make sure nothing was wrong with my…read moreunit before the weather gets too demanding. I normally have used other companies in the past to do so, but I received a mailer with coupons from Hendrick Heat and Air and noticed that they were running a tune-up special for $49.95. I thought I would give them a chance since it was a great price for a tune-up plus it included an air filter change. Nathaniel showed up and performed the tune-up but also checked every vent in the house to see how well the airflow was, noticing that there was an issue with several of the vents having weaker output. I had told him about my bedroom vents not having much airflow coming out from them for well over a year, to which he insisted on checking out the ductwork under the crawlspace. He found where a duct had been completely disconnected from the main unit and tried to reattach it for significantly better airflow but said he could not secure it properly without the necessary support. The next day I received a quote to have it reconnected which was a very reasonable price and much lower than what had been estimated. Hendrick was very prompt in scheduling an appointment to have it fixed within the next day. They sent Elliott and Brent to reattach the duct and had it fixed within the hour. The airflow is 100% better in my bedroom and the willingness of the technicians to go under the crawlspace is what made the difference between them and other companies, who have previously told me that I would have to schedule another service request for them to examine any ductwork. The techs at Hendrick were helpful, friendly, efficient, and told me about any issues that could arise with the system. My unit is at the 12 year mark but it is still running well, but if the duct had not been reconnected than it likely could have caused the system to have had much more expensive issues by continuing to work overtime to compensate for the duct leaking airflow. There were no extra charges or hidden fees for work performed and the tune-up price and original quote to fix the duct were all honored. I would definitely consider Hendrick again based on this experience for any issues or for another tune-up.

I called five different AC companies. The only one would give me a price of their Freon was this…read morecompany here and they had a real person answer the phone other than all the other companies had AI generated. I like that I would use this company. They did a good job very upfront about everything cost, and what the problems are..

Steve serviced all of our units and installed new thermostats. We have used many companies over the…read moreyears, only regret is we did not find him earlier. Fast, efficient, friendly, and won't try to sell you something you don't need. I would recommend him to anyone!

I contacted the company for an estimate to replace our upstairs unit. A technician came the next…read moreday to look at what we needed, and said he would e-mail an estimate later that day. While looking at what we had, he pointed out to me that there were areas not closed off and heat was being drawn to then unit. After sealing off the areas, I noticed an immediate difference in the cooling of the upstairs area. I e-mailed, thanking them for the estimate, and for the courteous technician that had pointed out a big problem. Turns out that the technician was the owner, Steve Price. I will definitely give him my business when the old unit gives up the ghost. Thanks again

Professional, worked with us for payment and installation, tidy, educated us on how to properly…read moremaintain our unit.

I cannot say enough good things about Gary and Oaks Heat and Air. Several years ago they were sent…read moreto me through my home warranty company. Using random companies that are dispatched through American Home Shield can be hit or miss. Gary with Oaks Heat and Air is the best thing that's ever happened to AHS and I will forever request that they are the only HVAC company to step foot in my home. After being lied to over and over by another American Home Shield HVAC company, I instantly called Gary. He came the same day and was honest with me about my issues and even helped me deal with the warranty company to reach a resolution. it is rare for a company to have this good of customer service these days. I feel very comfortable letting Gary and his crew work on my home. Gary goes the extra mile to ensure his customers are satisfied every step of the way.

2 stars is possibly a little under what it is, however, the not standing by their word in what the…read moreowner told me he would do, amongst the work performed (and not performed or poorly done)... I have to rate them as such. It is wild to me that there are so many awesome reviews and for me and my experience, it was a **** show from start to finish and in all reality, (literally even after POINTING one item I wanted completed after they were "finished") it still isn't finished. And I don't want them back here. I will never do business with them again. I am happy everybody else received such amazing work and treatment. Guess I deserve what I got, nuances aside. 16K and miss-drilled holes.. Thanks for what I can only imagine will be an ever worse headache later on down the road.

American Home Pros upgraded my old hot water tank to a new tankless and softener/filter system and…read moredid a great job. Friendly installers and answered all my questions. They also installed my new AC system a year ago and also did a great job on that. I'll definitely use AHP again for any other plumbing or AC needs.

JJ w/ Polar Bear Jack's came out after a previous company said a total new unit was needed at a…read moreprice of over $5400. JJ was able to diagnose the "actual" problem and get my system up and running better then it had since I lived here. He was polite, cleaned up after himself and had my house cooling one visit. Thanks JJ.

Excellent service, I had a unit looked a four time by another HVAC service with no results and they…read morefound the problem and worked with me to resolve the problem and get my unit up and running and work with me one the cost. Chester Cackler They are the best!!!!!!!

Dowd heat and air replaced my 30 year old gas furnace with a heat pump and new gas furnace to add a…read morebackup heating method. Dowd's bid was complete with two alternatives, one with an air handler only and one with a gas furnace backup. The job was complete in a day and the installation was neat and professional. Clean up was good. Of the bids I received Dowd's bid was the most complete. One competitor, bidding the same equipment, was almost double the bid I received from Dowd. So far the system handled both 13° and 95° days in stride. My old system caused variations in the temperature from room to room of +- 5-7° now with this system the variation is around 1°. The gas furnace never turned on during the colder stretch. Very pleased.

We had a unit that was not cooling as well as expected. Dowd's technician cleaned it and assured us…read morethat it was running as well as possible for a +20 year old a/c. The cleaning helped a lot. Pricing was fair.

I called for them to come out to repair my air conditioner. I called twice and left messages with…read moretheir answering service. No one called me back until 9:30a. They wanted it to wait until Monday. It's 100 degrees outside and I have guests in town. According to them, they do not call anyone from 8pm-8am and they are closed on the weekends. If that's true, then they should advertise that. Then, I would have called someone else to begin with. I purchased my air-conditioner from them a few years ago. Also, if someone leaves you a negative review you should do better, not call the customer upset.

The tech originally came out for a noise in the air ducts. He ended up finding an unrelated faulty…read morepart in my furnace that was causing a leak, and required me to turn the furnace off until the replacement. The tech made sure and got the part and installed it that night. He stayed until 6:30pm to see the job through. My 8 1/2 month pregnant wife and I would've had to go without heat that night in freezing temperatures if he did not do such an expedited job. I do not remember his name, but he went way over and beyond in my eyes!

We discovered our AC unit was not working about 6pm tonight…read more Had no idea where to start looking for service at suppertime. We found Reliable Air on Google as we searched for afterhours service realizing there would be an upcharge. At 6:30pm, I placed a call to Reliable and left a message for Michael. He returned our call at 6:34. He was at our door by 7pm and I was writing him a very reasonable check at 7:18pm. We are cooling down at the time of this writing which is 7:27!!! Oh, he did not charge us an afterhours upcharge either! Thank you Michael Plummer! Kim and Bob

Highly recommend this company! It's winter time in the furnace stopped working. Michael was able…read moreto come out same day and inspect and find the problem. He also made sure the system is running properly checking the gas flow electrical systems etc. friendly, professional and good rates.