Sebastian and Hadi were a delight to work with. They were on time, personable, professional,…read moreefficient, and thorough. It's reassuring to know that 12 years of grime, pollen, pet dander, and dust have been removed so we can move into our new home confidently...and with no worries. Now we know we can breathe easier--literally and figuratively!

Where do I begin? This company is awesome! My AC had issues yesterday when it was pouring rain!…read more Their schedule allowed them to send two technicians out in a couple of hours. These young men were fantastic to say the least! In the pouring rain, they tested my unit thoroughly and was soaked to the bone to help me out. My hat goes off to Colton and Isaiah for their outstanding customer service and work ethic!!!!! Thank you Ace Air!! Beverly T

Eli was our service man from Ace and he was very knowledgeable and didn't mind if I watched or ask…read morequestions while he worked. The receptionist worked with my wife because we missed Eli's first call to come out for the repair but as soon as I got back to her she notified Eli that the appt was still on for the day. It was a pretty quick fix to replace a burned out part and the AC was back on. We would recommend Ace Air to our friends and family.

Very personable and helpful on the phone. Heater went out over night and called at 8 am when…read moreopened. They had someone out by 11 same day at no extra charge. The technician (Golden) was pleasant and seemed knowledgeable. He wore a mask whole time. Heat was working when he left but he said he really didn't find anything that was conclusively making it not work so he tightened connections. He discovered another issue that needed attention and got me scheduled for them to come back early next week. The next week comes and the day they are to come the heater goes out again during the night. I phone that morning again and the person is again pleasant and easy to deal with. He says they will have that added to ticket. He calls back and says he can actually get someone out sooner if I would like. New tech (Mark) was wonderful. He wore a mask while here. Very personable and knowledgeable. He apologized that wouldn't be able to get all the work done today as one of the machines had broke and the company was waiting on replacement. He answered questions that husband had that I couldn't answer from first visit. He said he found problem but was lucky it acted up while here. He serviced machine under CSA and said the other work would be rescheduled when the machine they were waiting on arrived. This company goes all out to ensure you are happy and satisfied. Work is first class as are the employees.

Thanks to Banker Heating and Air for solving our heater problem. Very knowledgeable and kind. Will…read morecall for all HVAC needs. *****(5) star rating. Great customer service!

I have four properties. Scheduled preventative maintenance on a Thursday that Banker picked. He…read moredidn't show up on that Thursday, no phone call, no nothing....until I called him on said Thursday and was told that they "couldn't catch a break" for service on other properties. I had scheduled someone to meet him between 9am-3pm pm on said Thursday and no one had yet to see him. For me, not acceptable a simple phone call would have sufficed for rescheduling. Not the most professional team and so for me, am moving on.

The service was outstanding. There were no surprises in cost. The work was completed efficiently…read moreand quickly. No mess was left behind. We were very pleased and are comfortably enjoying their products and labor. We highly recommend.

Big shout out to Doc J's. He and his wife are lovely. My first interaction was an emergency when…read moreour A/C went out and he was able to come that next morning and diagnose and fix the problem. It was a 3 day weekend so I was very thankful. Since then Julian has performed our regular maintenance on the AC and furnace and has caught things before they caused an issue. He is responsive and communicates well, I have referred him to others who have had positive experiences.

Well, I have been severely taken advantage of by Kevin, being charged 220.00 for installing a 12.00…read morepart. Nice guy, but if he can justify making $500 per hour over and above his actual cost. Good Luck!

My furnace did not come back on after a 3 hr controlled blackout/brownout. I didn't know who to…read morecall so I went thru Home advisor. Kevin was the first to call. He was able to get the furnace working. Kevin also started my gas fireplace. But after a couple of hours it (the fireplace) went out. All in all he was able to fix both for a service call. He was very professional in doing his job...

This company deserves a special rating of ZERO STARS. This job was so horribly botched that you…read morecould not make this up!!! I paid Richard Tattershall's company, Comfort Class (known in many forms as Comfort Class, C&C Air Services, C&C Chimney, etc.) $20,845 to replace 3 aging HVAC units in my home. I signed a contract stating that the installation would take 4 days, and I (like any reasonable person) signed that contract under the assumption that the units would be properly installed. Oh boy was I wrong! Long story short, not only did the installation take significantly longer than contracted (to the tune of 11 days, not 4) people have been in my home *30 times* (yes we are counting) since the "completion" of this installation. 21 (also counting) of them were unit failures, the latest being June 22-28 - yes, during the hottest part of the summer so far, Richard and his company allowed our A/C to be inoperable for 6 days. Read on to find out about the part where I had to go through a ton of hoops to find and then file a claim against this company's insurance. This company completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation and continued to fail as far as 9 months afterward, so far. As of this writing the most recent failure was less than two weeks ago. How exactly did this company fail us? Let's make an incomplete list: - Installation went so poorly that before it was even finished, an employee quit the company and came to my home with CO detectors warning me not to use the furnaces due to the risk of CO poisoning - Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running - Failed twice to seal a hole in the house left by a pipe C&C removed, leading to thousands of dollars in water damage the company attempted to ghost us over instead of making an insurance claim - 7+ failures within 1 1/2 months, ~21 total failures out as far as 9 months - After one failure, Dale & Lee's service came and inspected the units and gave me a pink slip (see the pink photo) warning me against running the units until they were inspected/repaired - the second HVAC professional to warn me of CO poisoning if I use these units! - Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe (that one had about a 25% airflow restriction initially) - Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring - We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter right after they found out how much the water damage would cost to rectify Through this terrible process, this company has established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes. Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim. The icing on this cake is the most recent failure we experienced. When our units failed on June 22nd, C&C sent ASAP Heating and Air to fix it. The ASAP rep took one look at our failed unit and told us he would not touch it. After taking pictures and talking to his superiors, he notified us that his company would not be willing to take on the liability of the poorly-installed unit, saying that it needed to be completely reinstalled (see the ASAP invoice photo). Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again. TL;DR: We paid for a proper 4-day install of brand new units. We got an 11-day install, 21 unit failures in the 9 months since, an insurance payout we initiated ourselves for water damage, and proof that our units still are not properly installed. Oh, and accusations of wrongdoing on our part. This has by far been the worst experience I have had with any company, ever, and it just keeps getting worse! I would not recommend them, even to someone I dislike. You've been warned!

After my negative post over the weekend, I received a call from the owner today. We discussed my…read moreissues and he was very apologetic and refunded my money. If i have future issues with my gas fireplace, I will definitely give them a call. This is a small locally owned business. I'm convinced they really want to provide good service to their customers but at times thing drop through the cracks as they get busy. I wish I had tried harder to connect with the owner before making my post.

There Service Man came & did a through inspection of our heat & air system. Made sure the system…read morewas in good working order & cleaned our A/C System. Everything works better than last year. I was very impressed with his knowledge & the overall job he did. He was very polite & mindful to keep out Homs clean while he did the work. We will certainly call them in the future. We found the right Company to take care of our A/C. needs.