Jen is great the owners son is a real piece of work. Needs to learn how to speak to people…read more Try trusting someone when I said your phone was not in my truck. Now you show up with your parents at my house unbelievable. I'm done with pro cat Al nitto

I always seek out family run establishments as I have found that they tend to value their customers…read moremore so than the corporate shops. There is an exception to every rule. First visit, front wiper arm needed to be replaced. She said they normally replace the wiper blade. As they were only 3 months old, I declined. She asked 2 more times to replace the wiper blade making me feel pressured. Red flag 1 Car went in for service. The report they provided said air filter status unknown. There are 4 screws that hold the cover in place. The manager told me they only check the air filter if they are quick release fasteners. Basically, if they aren't sure if they can charge you for the filter they won't take the time to unscrew the cover. Red Flag 2. Took car in for oil change and tire rotation. They told me the rear wiper wasn't working. Odd as it was working the day before in the rain. Since I have an extended service warranty, I had them check to see if it was covered. It was only if the motor was bad. They told me that they would have to trouble shoot it and I would be responsible for the cost. Unless it turned out to be the motor. I asked if they checked the fuse. Service writer didn't even look at me nor acknowledged my question. Why should they see if it's the fuse when they play dumb and get paid for trouble shooting. Checked the rear wiper when they brought the car out and it was working just fine. During this same visit I was told the rear links are going bad. Insurance would pay but because the insurance would only pay a certain amount for the links, I would owe more than $100. I asked about aftermarket parts. She said they were more than the dealership. I found them online for what the insurance would pay for. After the prior red flags, I wonder if the links are in need of replacement. 3rd and final Red Flag. I canceled the appointment to have them replaced. Had the trans fluid changed along with the brake fluid not too long ago. Now I'm wondering if they did it? It's sad that Pro-Cat feels they need to do business in this manor. How did they stayed in business 35 years??

Shout out to Bayville Auto Care - Bobby, Mike, & Hunter! I…read morewould like to give a huge shout out to Bayville Auto Care--Bobby, Mike, and Hunter. I ahve taken my car to Bayville Auto for many, many years. Honest, reliable, and efficient! Very accomodating. Now that I have had significant life changes, they have gone above and beyond by ensuring I have rides to and from their business, which has been so very reassuring. Thank you so very, very much for your expert work and genuine care. It truly means more than words can be expressed. With heartfelt gratitude, Linda Steller Lanoka Harbor

I had a warranty on a used car. They told me they called and nothing was covered. They NEVER…read morecalled. Plus they changed dealership prices for the repair. This issue has been resolved. It wasn't Bayville auto, it was the crappy warranty. My apologies to Bayville auto care

Took my older Subaru over for a tune up and they accurately diagnosed my issue and took care of it…read morequickly. They also noticed that my exhaust was a bit loose (I'd noticed too but didn't want to replace it) and they secured it for me without even charging or taking credit. Truly an honest and well-run shop and I'll be a customer as long as I'm in Point. Thank you!

I have taken my cars to m and m for over 20 years. They are always fair, the job is always done…read moreright and if there is a problem,.they take care of it. Robert sammarco

There is nothing better in life than trusting someone. Art is amazing. I've sent a couple of…read morefriends to him and he has supported my 2 cars for many years. Smitty's is a solid choice.

The absolute most honest and lovely father and son I ever met in business…read more Brought them my daughters car after it died on the GSP, and my husbands work truck, both times I was completely blown away by their honesty and professionalism. Danny the father, even presenting me with bad news on my daughters car had an amazing sense of humor and spent his time trying to find us another vehicle. I wouldn't bring my cars anywhere else. Highly recommend!

First time using Specialty Automotive because of a family reference. The staff and owner were…read morepolite and professional. My wife and son dropped off his 06 Benz wagon he just purchased to be checked out. Received a call from Gunther and explained everything that was done and what to keep an eye on. Extremely helpful and explained everything again to my wife when she paid for services. Appreciate that type of professionalism and straight forward communication. Did not try to up sell any other services. We will definitely be back and spread the word!!!! Thanks.

I have been out of state for over 35 years serving in the US Navy and then a Fire Fighter/Medic in…read moreVirginia. Returned to Jersey in Sept 2023 to retire. I needed a trustworthy, honest and highly qualified service center for my vehicles. I found one with Gunther. Its great to be home and its a good feeling to know we found a place to maintenance our Caddy and Yukon XL.. He was highly recommended by local First Responders... I highly recommend this service center.

I've taken my Fiat here a couple times and honestly don't want to go anywhere else. They are fairly…read morepriced, and they do great, honest work. I've worked on cars since I was a teenager, but I don't have a place anymore to do so. If they weren't honest, I'd know it. They've never tried to upsell me on anything. They've never been and will never be the "replace your blinker fluid" type of shop. True honest guys that I fully trust. They DO, however, add a 3% fee for using your credit card, so bring cash! First time my car was in, the AC got fixed and it still works perfectly over a year later. Second time, the brakes needed to be done. They replaced the pads, rotors, and calipers - all of which I knew were the problem. The left caliper was sticking (I suspected so,) causing the bulk of my bill. That wasn't an upsell, it was necessary. I also need to get a wheel bearing replaced, but because it's another $400+ job, that will have to wait. Instead of pushing me into it, they warned of the risk, and said it isn't loose, so I do have some time as long as I stick to local driving. That was a relief to have the option to accumulate some money again. I have called around and compared prices, and they are even, if not cheaper than competitors. Fear not! You are not being price gouged!

Very happy with the service. Go see Pat they just did the brakes on my car fair price quick…read moreservice. Everyone was super friendly highly recommended. I found a new mechanic local.

Very reputable! I would recommend their service to all. And would return to have them service my…read morevehicle.

Charlie gets it done right more then fair price wise I truly couldn't recommend him enough class…read moreact.

1st time customer. Needed to have a tire on my 23Mazda cx5 checked. It was losing air. They found…read morea nail in the tire and when the work was done, I was handed a baggie with the nail that was removed. They are very courteous and professional. I will be back again for future tire and auto repairs Joe Francomano Bayville

Best prices around and great people and great service. I have been going there for over 10 years…read morenow and will continue to do so.