I've been here multiple times, and I can confirm that all the other one-star reviews are absolutely accurate. It genuinely feels like they don't want to sell you anything, and when they finally do, the prices are almost the same as buying brand-new parts somewhere else. Even if you go out of your way to be polite, they treat you with the same attitude every time. It's clear that nothing you say or do will change how this place operates. Everything that can go wrong with a business happens here -- rude staff, high prices, and zero professionalism. bet the workers all get no play from their wife's at home so they go to work and take out their anger. read more

My order didn't go well from the beginning. But then Steve took over. He was very responsible, knowledgeable & professional from taking the order to delivering. All parts came on time as described well packaged. The prices were reasonable with a good quality. read more

Had shae help me look for parts for my honda crv and she was able to find them right away for me thank you very much!!

Called and asked for a high pressure fuel pump for a BMW. Website showed 13 in stock. Called. Steve rudely says that all of these are on complete motors and aren't for sale. So why are they priced individually? Even received a quote. Every time I deal with this guy it's always the same. I can't imagine the business he's turned away. Guess you don't think about that when you're not the owner and it's not your money your losing. read more

very bad they lie too much i order a part wait for one week call them back they say still in the car i dont know why they told me they are going to send it and they never did read more

Awesome service and everything you need in a 'must have' import part for your vehicle. The Brickyard has everything you need. Thank you all for treating me so professionally read more

Incredibly helpful and responsive. They even sent me a photo of the wheel before packaging it to send bc I wanted to make 100% sure it was the correct one. read more

This business doesn't actually want to sell you anything. I had a similar experience to what others are saying. The front desk guy was a pathetic sad gentleman. He was condescending and aggressive to anyone that would try and ask a question. I watched him talk down to another customer as if the customer didn't speak English. When it was my turn, the front desk guy proceed to press me with questions and would cut me off anytime I tried to answer. He then told me that I must prove that I owned the vehicle, before I'm able to purchase any parts for it. When I said no, he became irate and tripled the prices of the few components I wanted. This guy and business is a joke. read more

This is the VW Graveyard of the Midwest. I'm pretty sure that every VW that has ever collided with anything has been laid to rest right here in Brooklyn, Indiana. The great thing about that is that if your still viable VW is in need of a transplant of almost any kind, you can find a suitable donor at the Brickyard. The staff was sharp and polite and patient enough not to laugh at the broad who insisted that she needed parts from a car with a trunk with a fin on it because her car "came with a fin thingy". Aw, pumpkin. read more

This is place is unprofessional and is garbage. I am a dealer and ordered a part and they sent the wrong side and when I returned it they charged me a 20% restocking fee. Will never order from there again! read more

I'm sitting here waiting for them to pull my parts... And if I wasn't looking for something so specific I would have walked out within 5mins. The man working the front customer desk is the definition of A-HOLE. He acts very pretentious and like the job he's getting paid to do is in someway doing me a personal favor. His interaction with two foreign customers was just downright disrespectful. They were very polite and he was totally rude and talked down to them as if they were 2 year olds. The language used in front of customers is absolutely unacceptable. If a customer has any children with them they'd be leaving with a brand new vocabulary of profanity. Furthermore... The guy tried to charge me for a more expensive part that because of the mileage will be totally useless to me in order to get the part I called and drove down for. Not sure what this place is thinking. If they don't want to interact with customers face-to-face they shouldn't. The boss is sitting in his office and can hear everything. He acts as if this is acceptable behavior. I'm guessing there aren't many repeat "in-store" customers. It sounds like they supply most shops by over-the-phone transactions and deliveries. They should probably stick to that plan. read more

Drove 3 hours away to buy a hood, transaction was seamless. In and out in 20 minutes and that included pulling the hood ourselves. Bring tools! read more

Great place for parts. They are extremely busy every day, so patience is important. Great selection of parts, and staff is very helpful.

These are the rudest fucking people I have ever had to deal with. They acted like they didn't even want to sell me the part or like I was getting on their nerves . read more

This has to be the worst place to do business with, have been a car dealer for years and ordered many times but I just can't do it anymore. So racist rude disrespectful, unprofessional, and the most goes on and on. They send you wrong parts and than blame you, tell you one price and charge another and lost goes on. Shamefull read more

Misleading advertising on car-part.com Have a listing for a transfer case motor for $175 but when you call, turns out they won't sell it separate from the transfer case for which they want more money, obviously. Then why post it separate with a separate stock #? And they have more than 1 listing for the motor. Could have been a mistake? Unlikely, deliberately misguiding the customer. And when I brought this up to the guy I was talking to he told me I didn't understand business? Hmm...pretty sure I understand what's going on here. Shameful tactic, unprofessional and misleading. That's all I can. read more

Love this place. They are the only place that has all the strange/ not available parts for euros around central indy. As long as you treat the employees with respect you will be treated with respect. I'll be back. Often read more

Great experience here, with some of the friendliness folks I've come across in the salvage business. They set me up with a nice set of wheels. Good prices too. read more

Bought an engine they said it was tested and low miles. Turns out it was one of their rework specials with used parts on it and the parts were unknown miles!! They said it was never damaged on the phone. Im an ase certified mechanic with 25 years exp. The oil pump had been replaced ( its on the front of the engine) It was probably broken in the wreck. Who knows how long it had no oil pressure. They had to have known that. Be careful their deals are not deals at least not in my case! I sent the engine back and they still charged me a 75.00 pallot fee!! They said I should just put it in and try it out! ( they do not cover labor!) unbelievable! read more

Scary place. Office hasn't been cleaned for decades, dirty and rude people. Ralph is crazy psycho. Charged me 10 times higher price then on internet. Part was broken, no return and humiliation . Stay away from this "Family Adams" place. read more

Terrible business. Steve the supposed sales manager sold me a junker Mini Cooper manifold (comes with a catalytic converter). He claimed it had 40K miles but it was a rusted piece of crap. At some point someone welded the two flange bolts to the flange this made it completely useless. I bought the part thinking it was bolt-on as it should be if it were not modified. Long story short they want me to pay freight to return it and the original freight (100 bucks). Steve was completely unprofessional and really a total dummy. He told me to go to an exhaust shop and somehow trick them into doing something when it's illegal to weld to a catalytic converter. Keep in mind I do my own work and bought it with the intention of bolting it on, like the original. Don't give your money to a business that would employ such an individual. read more