There are not enough adjectives in the English language to describe how amazing this shop is!…read more First and foremost, the owner, Charlee, goes above and beyond to help find the perfect match for each girl. Our daughter is having a destination wedding in Little Rock and NONE of the girls live in Little Rock, including the bride. This hasn't deterred Charlee from getting us everything we need to move forward, due to her knowledge of dress styles and designers as well as her relationship with other stores. An example...our other daughter is not a sample size, as most of us aren't. Because she lives out of state and her local Bella Bridesmaid shop did not have a larger size dress for her to try on, the owner called all over the US to get a specific dress in her size and is having it shipped to our daughter's local store! She works tirelessly to ensure customer satisfaction and does it with a smile and great attitude. She feels it's her mission to find you what you need...how cool is that? She also set up an online dressing room of sorts for my daughter's bridal party. They can review the dresses the bride suggested, the colors, etc. FANTASTIC! The Little Rock store is well stocked, clean, and extremely efficient. I cannot thank Charlee, enough for going above and beyond to assist our daughter with her wedding. An out of state wedding is stressful enough, but she's put our mind at ease when it comes to Bridesmaids dresses. Forget the other, larger store in town and come here. We are thrilled we did!!

Terrible customer service! They lack in communication. Have been trying to reach out for 3 weeks…read morenow. No one has returned my calls or emails.

My daughter was so excited when she tried on the first dress she picked out. The staff is very easy…read moregoing and skilled in what they do. They took time to answer any question or concern we had. They even offered to the dress the very same day. So we would be allowed to take with us. Definitely will return and highly recommend to anyone looking for any occasion. Thank you all so much.

We found this place because of my daughter, whom in turn was looking for a certain dress that she…read morecould wear to a school event, and as it turns out I have four granddaughters, and they are all needing a dress to wear, the staff was on point upon first meeting, and we agreed on a dress and the price. we were told that we could pick the dress up on Wednesday at 12:00 p.m. so when we called to let them know we were coming to pick it up, the lady that I guess is an owner begin to tell me I needed to pay the rest that was due because people had been ordering dresses and did not want to pay up, I assured her that was not the case with us, and little did she know I was wanting to bring my other Granddaughters to prepare them a dress as well, but I believe she did not want our business, and once I asked her about a material warranty or if a seam or thread would come loose, she immediately let me know that I did not need to bring it back, period! With a look that let me know we cannot ever do business again. I had plenty of cloth made by many good and hard-working tailors overseas and state side, but this is the norm for people of my culture to assume we do not have enough money or are thuggish too much to probably afford her cloths. But as I told her son ALL of mines have had a good education and work to get what they want. I will continue to do my business as always out of State.

I wish I could give negative stars. The worst experience ever! I have had my girls in pageants…read moreand shopped dresses and had oodles of quality alterations done. This dress happened to be for me. I am marrying my high school sweetheart after 30 years apart. We are having a wedding only because his parents have prayed for this for years as did mine. My mom and brother passed away last year two weeks apart. He came to console me and we realized we never stopped loving one another. My 81 year old Aunt is like a bonus mom and pretty much all of the family besides my girls that I have. We wanted them to take part in our happiness and thank them for their years of praying. I told stylist my budget. We only looked at dresses in the budget. Tried on 5 dresses. The last one she brought to me and it was big but they didn't have my size in the others. It was at the top of my budget. The alterations manager came to tell me that my alterations should be about 200.00. The next week at my alteration appointment for a hem and a bodice taken in, stitching belt to dress and a "bustle" to keep train up at reception was $400.00. I was charged $60 for a rush order because the wedding was in two and half weeks. They did the alterations in a week. i was upset that a plain jane dress that was in my budget was now a $1000.00 dress With the alterations. I realized after this that the dress she sold me was a size 16 wide. I wear a street size 10. I am 5'2". I would have rather looked and tried on $1000.00 dresses that would fit me instead of settling for a dress in my budget that was a mile too big and almost the cost of the dress in alterations. I had finally sucked it up and got over being gouged and decided to enjoy my wedding in spite of being mislead, ripped off and manipulated. I went to alteration pick up today. It was a nightmare. I put the dress on and the only thing they did correctly is the hem. I guess it is ok. I didn't even walk around in it because I was so disturbed at the other alterations. If they even did the alterations to the bodice I cannot tell. The top of dress which is strapless sweetheart cut just hovers around my body. It doesn't even touch me. My breasts are just hanging out in there. I am a B cup and this bodice is made for at least a D cup. I asked the lady assisting me if they even took up the bodice as I had paid for. She said, "I don't know". I mentioned that I would have to buy a huge bra and stuff it just to make it look right. She then suggested I use body tape. Why should I have to use body tape when I paid $70 for you to fix this part?! I realized then that they did not care about their work. They had $1000 of my money end they were satisfied. I asked at the first appointment about hooking the dress up in the center at train to keep it off of the floor while dancing. They suggested a bustle. I tried to get a good explanation of what a bustle was in their mind. I didn't get one. I did ask when she was pinning it up if it would look crazy like that once they put the bustle in and that I wanted the dress to still be straight and just the train up. She assured me that it would look like the train just disappeared. The "bustle" is 5 sporadic Walmart ribbons and round plastic hoops you hand tie the ribbons to that gather the outer layer of the back and sides of the dress up off of the floor. It ended up being just a random poof in the back and sides of the dress. It looked ridiculous and a lot like the evil stepmother's dress in Cinderella. I took pictures in the dressing room. I was so upset that when i was dressed we had to wait to get our dress bag that I left my fiancé holding the dress and told him I was going to the car before I lose my mind. He was devastated that I was devastated. He told them exactly what he thought about it before he walked out. They asked for us to come back on Saturday to speak with the manager. Nope. Got a planned trip and leaving in the morning. When we get back we work and we have to do a lot of last minute preparations for the wedding in a week. I called corporate. It took ten calls before I could find a human being to speak with. Customer service says they are too busy with calls and to text a number and someone would talk to me through text. I did. It was a bot. She sent the same message three times because she was not a human and could not understand anything that she is not programmed with. I finally spoke to Julia at corporate. I told her everything I have said here. She put me on hold and called the store in Little Rock Arkansas. After about 10 minutes she came back and cheerfully told me that if I go back to the store tonight at 6 pm they would fix it and do it while I am there. 1. They were incompetent the first time so I am supposed to not only have to drive back 45 minutes one way this evening and spend who knows how long with these people. The alterations manager is a snotty person. TBC

I have to say I was very underwhelmed by the attendant. She was so young and knew nothing about the…read moredresses. When I asked if they had a Melissa Sweet dress to try on she had to go ask her manager if they had it, turns out that line hasn't even came in, how do you not know that and work at Davids Bridal? My advice is to ask for someone more experienced when you make your appointment or you may just end up with a teenager who rambles abut herself the whole time

****Edited to say that I just read other reviews and YES they do talk about you behind your back…read moreand laugh. Dress shopping is stressful especially if you are not small and all dresses fit. ****** I will not be back. The young girl that works there is very rude! You can only pick/shop for 3 dresses at a time. Then you give the workers your 3 dresses to try on and you get in line for a dressing room. If none of the 3 work, you have to get dressed and go shop again for only up to 3 more options, You once again give them your next 3 dresses and then go to the back of the line for a dressing room again. (They will NOT let you shop for all dresses you want to try on even if you are willing to only try on 3 at a time and return to the end of the line for a dressing room.) This cycle repeats until: A. You give in and just buy one because you are tired, frustrated, and overwhelmed. B. You leave and go to the NUMEROUS wonderful other dress stores in the same geographical area. (I'm betting their marketing team is hoping for option A, but it failed for at least 10 customers yesterday just in the two hours we were there. Out of the 10 others this young lady offended that left the store- choosing option B - we ran into 7 of them at First Impressions. All 7 of us bought our dresses there and had a wonderful experience.) P.S. we were there for 2 hours and only managed to try on 5 dresses and not because of the options that could have been tried on. Here are the other wonderful dress option shops in the area. (Yes, we visited all of them over the same weekend with NO experience at ALL like what we had at Buffie's All the Rage.) Little Rock Area First Impressions - Jacksonville Conway Area Royal We Emerge You can thank me later!

The staff are very condescending and unhelpful. The three staff members that were working there…read morewere more interested in talking amongst themselves than assisting customers. There were three different interactions and all three or not up to par. As someone that has spent a good amount of time in customer service, I find it to be completely unacceptable to speak to customers like that. We didn't even have any issues with anything.

Had taken my daughter in here to look for a dress for her 1st dance. While I watched others get…read moregreeted and waited on my daughter and i got ignored. I was not dressed up that day seeing as how i always work (Manager) 5 days straight 11hours each day so my weekends are my down time. I could have bought several dresses that day if i wanted and paid cash. No one took a second look at us. Judge too quickly and no customer service. We did try a 2nd time the next year and got pushed aside yet again and i was dressed up a little better that day. we went to the mall and found a perfect dress. We will not return. Hope others have a better experience

Walked into this store to find my dream dress with my girls. However, when trying on dresses I got…read moreattitude from the employees and was called out on my size. It made me feel self conscious. Never again