I went to look for a wedding dress and I cannot say enough how great the staff was! They were so kind, professional, and helpful. I have a tight budget and it didn't even phase them. They knew exactly where I should look for dresses in my price range and they didn't try to up sell me. I had been to a few different places that were honestly terrible, and this was such a breath of fresh air. I'd recommend to anyone. read more

This is our third and final wedding. Bridget, the owner, and her staff are amazing. We had an appointment for 10 o'clock. We were greeted at the door with a warm hug, I know this may seem not seem appropriate, but it was our third wedding that Bridget was going to be a part of. We always bring wine with us to relax, and have fun browsing the gowns. Bridget said that she usually has 300 wedding dresses in her store. Her shop is two levels, the first level is devoted to brides and weddings, the upstairs is for bridesmaid dresses and prom. She has a huge room that has chairs, a fireplace and a huge area to change and showcase your dresses. They also offer tuxedo's. If you purchase your dress Bridget offers a 15% discount on the tuxedos, bridesmaids dresses and mother of the brides dresses. read more

I had been in 3 weddings with this bridal shop...each one went off without a glitch. These ladies are top notch in friendliness and ease of assistance. After my sister and her small viewing party had experienced less than satisfactory service at Clarice's, we called Bridal Manor and explained we would be coming from STL. They offered up their smaller room and said as long as we were ok with 1-1.5 hrs time slot they would love to have us, or we could come the next day (Thurs) when they are open until 8pm. When we arrived the appt in the larger room had cancelled, so they moved us to the "suite". They treated my sister like a princess. They let each person in the "viewing party" pick a few to feel part of the process. Every dress no matter what size (2-16) looked like it fit my sister like a glove from the front. Those girls know how to work a clamp! It really made picking out her dream that much easier. They had a wide variety of bridal gowns, however, I can't say the same for their bridal party gowns. They seemed a little dated for my taste or straight out a prom trunk show. We didn't order it that night. We came back 3 weeks later....just so she could be sure. The service was just as flawless. The 2nd time we did it up with veils and bridal party gowns (additional discounts the more you order from them). Don't be shy about the traveling outside of your neighborhood for this gem! read more

Such an amazing experience! The owner is very knowledgeable and knows her designers. She made me feel so welcome as soon as I walked in and she took her time helping me try each dress. I am definitely coming back to purchase my dress here! read more

I bought my dress over 2 years ago & I still brag about Bridal Manor! They made dress buying a wonderful experience & calmed my nerves. They were more than accommodating for my large party & were so kind to us even after we kept them past their closing time. I definitely recommend this place to any & all future brides. read more

The owner was beyond helpful...My girlfriend ordered a size of a dress that really didnt fit her well. That specific dresa ran a lot smaller. Bridget (owner)not only was wonderful in assisting her BUT when above and beyond in trying to provide a solution to her problem. If you are in the Chicago Land area. Take a peak at this awesome gem. -Marina Siragusa read more

I stopped in on Sunday when they had a bridal event and everyone was extremely helpful! The owner Bridgette was very knowledge and really cared. There were a few dresses I wanted to try on, but I figured I would need an appointment since they were busy for the event. Patty said not problem and helped me for a few hours with those dresses and also other ones she found that are similar. And actually one the dresses she found will most likely be the one I buy! I'm going to schedule an appointment soon for bridesmaid dresses too. If you want to be treated right and support a local business, definitely go to Bridal Manor. read more

Could not have had a better experience anywhere else! Had gone to Frew's Bridal before here and had a horrible experience so I was very nervous. The staff was very nice and very helpful. I had tried on a few dresses my mom and MOH picked out and started to get a feel for what I wanted. The woman that was helping me said she was going to pull something she thought I might like. That dress ended up being THE dress!!! She was very observant to want I was feeling the whole time and multiple times the owner even came in to see how things were going! We also got the bridesmaids dresses here and had a very similar experience! They were dead on in their measurements, I only had to have a few minor adjustments made in alterations and that was only due to me being a little busty and needing some extra support! I will forever recommend this place!!! read more

Hello... My daughter and I just stopped in and found out that they don't sell prom dresses anymore so what a waste of a drive. A home across from Walmart just selling wedding dresses and got a good selection but I wasn't there for that. They need to remove the prom engraving on there sign. Keep in mind that it's just all white dresses! read more

BRIDGETTE IS AMAZING!! My dress shipped in and luckily Bridal Manor always measures the dress before contacting the bride. The designer gave the wrong length and Bridgette called me immediately after measuring. I don't live in IL anymore so I couldn't just run over and try it on to see if it still works or not. Bridgette did everything she could to make sure the dress length still worked for my height (as in even tried it on at my suggestion since we are close enough in height) and was going to return to the designer and rush the order if needed. I really appreciate everything and am so thankful it all worked out. Highly recommend! read more

Pros: Staff was very friendly when Bride was trying on wedding dresses. She did not choose her dress from here but they had a nice selection. Cons: Unreliable: Staff was supposed to let the bridesmaid know when the dresses were in. There are 7 of us. Bride had to call up there and ask if our dresses were in. The lady who answered the phone said they had been there since the beginning of the month. It was past the 20th of that month. Not one of was notified. Unfamiliar with line of work: I was sized for the bridesmaid dresses. Had a fitted bust and the rest is loose and flowing. They did not have the chosen dress in my size so they had me try on a fully fitted dress from top to hips. The dress fit great except a little tight in the hips. Since it was tight in the hips they moved me up a size. After thinking about this months later I will probably have to pay for alterations I would possibly not have needed...I feel like they should have considered the different styles of dresses. If the dress I'm wearing is loose from bottom of the bust down. Why would it matter if they other dress I tried on was slightly tight in the hips...? I asked a family friend who sells costly prom dresses and she said that I would most likely of needed the size I was originally measured for considering the styles. I have to pick my dress up this week. If I need alterations I will be taking my business elsewhere. read more

Just a note that this rating is based solely on the experience of shopping for bridesmaid dresses ONLY. I'd really like to give them 5 stars just based on the fitting rooms and shop setup alone, but unfortunately have to lower the grade for two reasons. The primary reason is that because of her experience at several other shops and the long drive from O'Fallon, IL to Waterloo, my Maid of Honor called ahead to ask if they had a good selection of bridesmaid dresses in plus sizes (24 & up) and with higher necklines & straps available in-stock for her to try on. She was told that they did indeed have that kind of a selection available for her to try on, so we made the trip out there. Much to our chagrin, they did NOT have much a selection at all in larger sizes. So, thanks for letting us waste a trip (& gas money) to head out there. The second reason for the lower grade is because, like too many other shops, there's just not much of a selection in available larger sizes to actually try on in the store (for bridesmaid dresses, anyway). That being said, the sales ladies were very nice and the selections they did have available on the rack were all very nice looking--- on the hangers. Really wish they would've had more than the one for my friend to try on, because the material that a couple styles of dresses were made out of was absolutely gorgeous... Even though they were a bit pricier than other shops. I would still recommend them to others. read more

I live in St. Louis and made the short trip to Waterloo to try on wedding dresses after a friend's recommendation. I have never been happier to receive a friend's advice in my life! I found the dress of my dreams on my first visit and my overall experience was nothing short of magical. From the moment I walked into the shop, I knew I wasn't in a garden variety dress factory like some other places. Bridget and her staff made my first visit, and each visit since, feel personal. They made trying on dresses fun and amazing. I was placed in the bride's suite where my entourage (comprised of my mom, future mother-in-law, and sisters) got to sit and relax while the Bridal Manor ladies helped me put on the gowns. While putting on the dresses, gold curtains were closed around the dressing area. When I was ready, the curtains were pulled back for my party to see. The result was sometimes laughter, sometimes tears, and one of the best days of my life! read more