I suffer from chronic physical health issues - which this provider says she specializes in - as…read morewell as a number of mental health issues. After a year of visits, I had not made any progress or gotten any better. It was difficult to make appointments with her. If I had to cancel due to an unexpected migraine or other health issue, they did not care and charged me a missed office fee, even though I would let them know as soon as I could that I was not going to make it. The office staff was terrible. They were rude and uncaring. They stopped allowing me to make more than 1 appt at a time, with no explanation. (Again, it was very difficult to get in to see Ms. Smith, so it was important to make as many appointments as far in advance as possible.) I would be put on hold for a long time. When I got the answering service instead of staff, messages were not relayed. Upon reflection after the fact, I realize that I was unable to be honest with Ms. Smith about my needs and feelings. Also, most importantly, as the office staff was throttling my ability to see my therapist, I was in a severe suicidal phase, and Ms. Smith did not notice. The office staff did not care. Thankfully I found another provider who took me seriously and helped me out of that suicidal ideation.

Okay first of all, you must be in alignment with God or atleast desire to be to have somewhat of…read moresuccess at Keystone Counseling Center (KCC) that's my own personal opinion not KCC's. However, I was spiraling out of control with my temper, words that I would use, and things I would say to almost anyone. I knew that wasn't me, but I also knew I wanted to change, who wouldn't? I researched for the best counselor and by George, I got her. Dr. Margaret Weaver is better than a bag of chips. I was on her waiting list for almost 3 months. When the receptionist called I knew it was either now or never. Dr. Weaver is kind, unopinionated, she listens carefully, and she provides great feedback. Her feedback and most of all her prayers has helped me in a major way. I started seeing Dr. Weaver August of 2019 (I believe) at first I was embarrassed and didn't want anyone to see me or know that I was going to a therapist, yeah I got over that real quick. Whatever I am going through God grants Dr. Weaver the right things to say to me. She has helped me with relationships at work, with my sister and I am a better person today because of her. She has a very calming spirit, one that I can appreciate. I take notes with my phone, just in case I forget something and especially during tough situations, I will review my notes from Dr. Weaver and automatically I have a new approach on how to deal with the situation. I appreciate her prayers before and after each session. Again, you have to have some sort of relationship with God to be successful at KCC, but that's my opinion. During my research for a therapist, I read where Dr. Weaver came highly recommended. My desire was to have an experienced, knowledgeable, well credentialed therapist and Dr. Weaver has surpassed all of that. I am a much better person because of her. One down fall and it has absolutely nothing to do with Dr. Weaver, the building design is a little dated, it could use a face lift, if you can get past that which I suggest you do...Dr. Weaver is it! Signed IM

The staff are rude they are fast paced and too remarking. They add comments that are not okay…read morethrough therapy and don't remind me of a kind office. Good people don't make remarks I don't like their service. It's not good.

Dr. Cassandra Conton and her staff at Raven Counseling Services are absolutely amazing! They are…read morevery knowledgeable and professional in their work. There is no wait time/you are seen when you're supposed to be seen. The office is very quiet, tranquil. I would definitely recommend Dr. C to anyone inside or outside of the Conyers, Georgia area!

Let me start by pointing out that Tanika Horsey, Hodan Mousse, Angela McDonald, and Sharease Grace…read morehave all said everything I am about to say in my review of this woman. Before I established care with her I read these same reviews so I knew what to expect but I still gave her the benefit of the doubt. Plus she didn't try to pawn me off on other doctors for medications she could continue. What is prompting me to leave this review is the fact Dr. Robinson became spiteful and terminated my care from her facility because my INSURANCE chose to file a grievance against her for not timely correcting my prescription. At my last appointment with Robinson last Monday she didn't even address the real reason I was there and that was because of high heart rate and low blood pressure. She did not let me have bloodwork that day but instead chose to wait and said "well your heart rate and blood pressure is fine today". Then we discussed my fluctuating testosterone and she questioned if I would benefit from my testosterone being higher and agreed to continue testosterone therapy. She sent over the testosterone prescription but insurance denied it as they would need a prior auth. I asked Latonya if Robinson would appeal and do a prior auth. Got no response on that. When it came to one of my controlled meds needing approval a message and a phone was sent to the office. Like everyone else says it was ignored by Robinson and it took me calling my insurance for her to stop knuckle dragging and fix the prescription. SIX days later and a third party call. Now on that call the insurance rep said she had to file a grievance against Robinson per policies and procedures of the insurance. I specifically expressed I did not want a grievance filed, that I had no complaints, and just wanted my meds. Latonya was on the phone and she ran back and told Robinson. Robinson called me early yesterday morning to whine and complain about the message I sent to rude Latonya telling her not to talk to me the way she did and if she can't treat me as a human than have someone else contact me. We are our only and biggest advocates so we HAVE to stand up for ourselves. That was out of my control and had Robinson just did her job and stopped ignoring messages a grievance wouldn't have been filed. This is an ongoing issue with Robinson that MULTIPLE people have complained about and instead of her fixing herself and the issues she chooses to ignore it and take it out on patients and terminate our care. That is a systemic problem in Georgia. If you don't tow a doctor's line they will terminate your care and make it difficult for you to see other doctors. The manager Ms. Akins called me conveniently after I did a survey on Robinson this morning to discuss the issue and while she was "nice" and listened she knew what was going on. I told her had her staff let me speak with her instead of denying me that right none of this would have happened. She said she would address the issue which I told her nothing is going to change. People have been complaining about this for YEARS with Robinson but she said she did have control over the office and staff. Not the doctors. I also asked her when is Robinson scheduled to come in and she said everyday. Odd because Robinson is out more than she is in lol. Just last week she didn't come in on Friday plus the other countless days she is gone. Wednesdays she's off indefinitely. No wonder nothing can get done and I personally think she has personal problems that is preventing her from doing her job and come in the office. I could mention her marriage which I think is causing her mental distress to the point it's interfering with her job. The rapid side to side jaw movements she constantly does, the rapid talking and rushed visits, leads one to believe something mental or substance wise is going on with her. I don't want to make this personal but I did not appreciate the way Robinson spoke to me when she called MY phone, wouldn't let me get a word in, lied to me and lied on me, and then spitefully terminated my care.

I appreciate Dr. Robinson concern about the quality of my health. She follows up immediately with…read moreany additional referrals or new prescriptions. She is always polite , but comfortable asking direct questions about my health issues. The office is easily accessible and adequate parking spaces close to the office entrance.

Tiana is very deceptive. She is a liar. I paid her for 10 sessions of supposedly lymphatic…read moremassages. I looked her up on the Georgia License check, none of what she has on her website shows she is licensed. Those reviews thats on Google about her being a scammed are not lies. She comes across as an angel of light but is wicked. I have a ring video of the incident today. If anyone want to look at it, email me.

*****BEWARE****** I…read morebooked a package of 8 lymphatic drainage massages with Tiana at my home after surgery. Tiana completed 4 services and began having "car issues". Her car issues delayed my treatment by over a week and finally her car broke down and she offered a full refund for the remaining 4 services. After I scheduled with a new massage therapist, Tiana never paid me my refund for services she NEVER COMPLETED. She is a SCAMMER!!! BEWARE!!!! She owes me over $300 and I AM TAKING HER TO COURT!!!! I am completely mortified by the experience dealing with this unprofessional woman!!!

My therapist and parapro were great. They treated and cared for me well, I had no issues whatsoever…read moreI would recommend and I already have to a couple of my coworkers. I didn't even have to go in person just call over the phone to talk to my therapist.

I wanted Management to know that Nita provides excellent customer service to us. (Patients). She is…read morealways kind, caring, compassionate and considerate of your needs. if you need something that she can provide she is "Johnny on the spot". I just wanted you to know that she is a great asset to your Team. Deborah Jones

Dr. Cayley is amazing! She makes you feel heard and supported. She doesn't push one thing on you…read morebut gives you options and is more than willing to explain or adjust to what is comfortable for you. You can tell she really cares about her patients and wants to make a difference. Highly recommend!

Integrative is laughable. I had no such experience. Completely Western Medicine office. If you…read moreare seeking an integrative approach do not use this office. My labs were looked at and I was handed prescriptions. No alternative approach was discussed and the doctor was an hour late to each appointment. I was told by staff she would fill my hormone prescriptions and she said NO. Lack of communication between the 2 parties. Totally over rated office. Drive out of Fayetteville to get a real Integrative office and it's worth the drive. They know nothing about Hashimoto's or MTHFR seek a real professional not one trying to be one.

Wonderful customer service via my initial phone call to set up an appointment. Spoke to Vilma and…read moreshe was very professional and her directions for my first time appointment were warm and friendly. I have not been to the office yet but wanted to share my first experience.

My son has been receiving therapy here, and I couldn't be happier with the care he's getting. Since…read morehe started, he's made so much progress, and it's been amazing to watch him grow. His therapist is incredibly kind, patient, and gentle with him, and he absolutely loves coming to his ABA sessions. His BCBA is just as caring and supportive, and I always feel like my son is in good hands. He's also made some wonderful friends here, which has made the experience even better. We're so grateful for everything the team has done, and I'm truly happy with the progress he's made.

Care-less about the children whom they work for, the company is a group of colleges (in and out of…read morecountry) paying others to do their job because they can't and operating by phone, instead of in-person. Tricare is the target audience. It's all about the money, not the children! Don't trust them, It's a complete waste of time! My child paid the cost, don't let yours! Instead of assessing your child needs, they're questioning you about your child's needs, when they're supposed to the experts!