A very honest and hard working shop/shop owner. They always get me in right away and work quickly…read moreto get my car back on the road. and they have never tried to pinch me for more money. Thank you R and M for being an honest and hardworking shop!

The owner of the business is a liar. He gave us the run around for months saying he had to reorder…read morethe part again and again when he had never ordered it to begin with. He said he had everything in and when my husband showed up to get his truck fixed, his men knew nothing about fixing his truck and none of the parts were there. We did this run around for over 2 months. All lies. When he finally did get his truck "fixed" the bed was not even and when he got in his truck the truck was filthy. My husband keeps his truck immaculate. Here we are 6 months post initial contact and we are still waiting on Wesley. And now he won't even respond or return my husband's text or calls. Go somewhere else. Trust me.

Great price and excellent service. Friendly, honest, and fair. No issues and highly recommend.read more

Justin was recommended by mikes automotive was very polite and didn't charge me for return visit…read moreeven though my fault I told him the wrong part very honest I will call him again hopefully not to soon

Great mechanics. And honest. Thanks for years of good service! Wonderful people and a pleasure to…read moredo business with. From Jane Eason

WOW, been here many times. But this wk takes the cake. I Have ABS, Hazzard lights on an off my…read moredash, plus a small rattle under my hood off an on. Man said, I heard rattle it's a tie rod. ( Undermyhood?) Ok? Ordered my new left sensor replacement for my left rear wheel. Went back to shop Oh bad news, showed me my new part "Now" is the whole wheel is the sensor! WHAT??? Yes, this is what you need showing me on his computer. Of course it was $$$$$ I felt taken, and walked out @ that point. Do your homework folks, know your sh-t The part shown is all I needed. Sadly will never go back

Took my car to 2 other machine shops they couldn't find the problem they found it in 2 days fix it…read moreand if it hadn't been for the weekend I would've had my car back in 3 days will use them again

They are great!! Always fair and honest!! So dependable! They will find the problem and fix it…read morewithout any hassles.

Great experience, the service was great and good price on tires. I recommend NAPA. I got the road…read morehazard plan and have not had an issue with plugging or replacing tires.

December 29th i walked into western auto and explained i had a power steering high pressure hose…read moreleaking, and i needed a break job full set. Shop had one customer, and an empty bay. After waiting all day for info on my car, i called right before closing and hadnt gotten to my car( lady on the phone in the shop was talking to a friend on the phone about the friends car. [ i assume they worked their friends car before mine, and she wasnt even present.] Anyways. I get a call the next morning confirming my repair order. They finish in a couple hours and i come pick up my car for a price cheaper than my quote, but i didnt question it and paid ive been coming here for over 15 years. I get home park and have yo leave to the store later and i notice the same giant power steering leak puddle that was fresh. I head back up to western auto expecting my mechanics to have my back but to be greeted by a rude lady at front counter. I voice my frustrations at the situation and explaoned how daft it was replace my power steering pump when the hose was the part that was leaking. It was a steady drip falling right onto the pump itsself. If the mechanic would have inspected the repair he would have seen it. Mechanic comes out explaining hisself and the situation and couldnt justify why he didnt do the work i asked for other than to save me money. They couldnt fix their mistake and asked me to come bacm on new years day. I did and they were too booked to get me fixed on what was said was less than an hr job. No accountability, the front counter lady claimed i was cussing at her and even tried to tell me to take my business elsewhere. Its a shame the owner died because what we are left with is not western auto. This business will replace parts without your consent, and add work to a bill that was un needed. Ive had two issues in the last 12 months, and with my last visit they never gave my engine cover back. After speaking to them twice about my frustrations they would rather burn a bridge than fix a mistake they made.

my wifes 2015 Chevy Equinox had an exhaust leak noise. i stopped in and they had it on the lift…read moreimmediately after finishing another vehicle. they quickly determined it needed a resonator. they had everything they needed to make the repair and i was on my way less than 1/2 hour after it was placed on the lift. i highly recommend Spa Muffler for any exhaust system repair. this shop shows integrity and the cost of the repair was very fair and very resonable. the owner and technician are efficient, knowledgeable, and friendly. thanks, Rick K. - Hot Springs Village