I called, texted, and emailed, and never heard back. Finally, 24 hours before I needed to move,…read morethey answered and we scheduled a time. They never showed up, but reassured me they were almost ready to head over. After 3.5 hours of waiting and within a 30 minute window of U-Haul closing (K&A were bringing a box), I canceled the job and miraculously found another company that immediately called and showed up. Moving is a lot of work so I understand running behind, but lack of communication and reassurance when things clearly weren't going to happen was unprofessional.

Had to move across country and needed the most cost effective way to do it. After calling and…read moretalking to multiple moving companies, we came across upack via an online review. Gave them a call and Drew was most helpful. Scheduled a move and storage for us. When we were ready gave then a call, they scheduled a drop off for the u-pack pods and we called for pick up. When we were ready to un-pack the pods into the new home, we called them again and the pods were dropped off. They picked up the pods when we were ready, no rush, no pressure.

These guys are amazing. They show up on time and are great about communicating through the details…read moreof the move. I needed a truck full of stuff from storage in Louisville and I didn't hesitate to ask them if they were available. They move everything quickly but also with care. They even helped me take a few things down to the dumpster that they literally had just brought up but I didn't need any more.

I chose Monumental Moving for a last-minute, disorganized move based upon reviews I found online…read more Owner, Rob, was friendly and professional from our first conversation. His rates were fair and affordable and his work ethic, irreproachable. Rob knew the chaos of the move he was assisting with and didn't flinch at all. In fact, he and Brandon eased my stress and jumped right in and took care of everything in an organized and efficient manner. The large, antique, heavy furniture made for a terribly hard day of lifting but Rob and Brandon got the job done without complaint. They made what was one of the worst days, entirely bearable and a success. Many times over, these two men went above and beyond, never wavering from the job at hand and the personal service they had promised. By day's end, they felt like family. I could not have asked for better people or more dedicated service.

One time and fast. Pleasant to work with. Good music! They did lots of steps with no complaintread more

I don't usually write reviews, but my experience with this company was so negative that I feel I…read moreneed to warn others. These movers were extremely unprofessional and ACTUALLY GHOSTED ME MID-MOVE. The story: I booked this company to move my household goods from one house in Cincinnati to another about a mile away. I described the contents of my house when I booked them, but there was no follow up or pre-visit to the house either in person or facetime. When I called the day before the move, I was assured they had looked through pictures of my house online and were able to handle the job. At no time was I warned that this could be more than a one day job or that they had any question they could carry out the move in the time promised. This was important since I had booked cleaners for my house for the day after the movers so I could turn over keys the day after that. On the day of the move, it quickly became apparent that they did not have enough men or trucks to carry out the move in one day. Moreover, the movers spent the day alternately suggesting that I was to blame for having too many possessions or that the owner was responsible for habitually failing to accurately assess beforehand what manpower and trucks were needed for jobs. Regardless, the crew and owner insisted on finishing sharply at 5 pm, leaving at least half of my house still to move. The movers said they would be back next morning to move the rest. When I asked the owner if he would give me some discount on the rest of the move given that he had so underestimated what was needed to complete the job in the day promised, he angrily told me that he had no responsibility and that I should have known it would take longer--and then he hung up on me. When I showed up to my old house the next morning to meet the movers, I found out they had left valuable furniture outside overnight. And then: THEY DID NOT SHOW UP TO COMPLETE THE MOVE. . . AND THE OWNER DID NOT ANSWER ANY OF MY PHONE CALLS. By some miracle, I was able to find some movers (Clark and Sons) for that day who worked until midnight to get me moved. These guys were amazing. They did all of the things that Affordable Movers did not. They were highly professional and extremely kind to me throughout. They worked together well, assured me they were there until the move was completed, treated my furniture carefully (Affordable movers were responsible for some terrible scratches on my furniture), brought in another worker when they realized they needed more help. My experience with Affordable Movers was one of the worst that I have had with any company. They added incredible stress and trauma to a normally challenging time in anyone's life. Finally, given that I had to hire another company for a further thirteen hours, they were not very affordable at all.

It was easy to schedule my move for May 21st by calling the number listed. The movers, Anthony and…read moreTony, arrived on time, were friendly, efficient and obviously knew what they were doing. They took care with all of my furniture, wrapping everything in moving blankets and loading them into the truck. I was having everything moved into storage and they had no trouble finding the place and quickly getting it all placed into the unit. I will be giving them a call to move me again in the future. Thanks guys!

This was my second time using A2B in 6 months and I had another stellar experience. I worked with…read moreAnthony both times and his crew on both jobs were great. They showed up on time, didn't need a lot of direction, and were super safe, careful, well-stocked with supplies, and efficient. Almost as important, they were kind and professional with my building manager and other residents. And Anthony has some impressive driving skills! He backed a 26' truck down into a tight driveway and into the INSIDE corner of a curved slope. I've never even seen anyone do that with a smaller truck.

This is our 2nd time working with Big John Movers and we are so pleased! The movers were all…read morefriendly and handled our items with great care. They allowed us to make two stops before the final destination which was perfect. We worked with Andre, Chris, and Justin and have nothing but good things to say about that team. Thanks again!

Brandon and Beau were fantastic! They arrived on time, were extremely professional, and handled my…read moremove flawlessly. Not a single scratch or broken item! Their pricing was fair, and the entire experience was stress-free. Highly recommend!

Our last move the guys were nice enough and nothing got damaged, but it wasn't anything special…read more This time we went with Moving Ahead Services, and they were amazing! It took them 3 1/2 hours to move all our worldly belongings from a storage unit into our new home, and that includes a half hour drive from one place to the other! For the record, it took our other movers more than 8 hours to move us into that same storage unit. The crew was fun and friendly and no one ever stopped moving. I actually told them to slow down at one point! I stood back and directed and they got everything into its new home. They all came in to thank us when they were done, and offered to move anything that we didn't like its placement. Seriously a good service.

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

The crew was on time, very polite, and took great care with my furniture. I would use College Hunks…read morein the future.

Used their services a couple summers ago. It started out ok but ended badly. About halfway through…read morethem loading up my stuff, I saw them giving away my donations! The guy said he didn't think I would mind. The recipient of my donations was a landscaper not someone in need. Also, despite donating thousands of dollars of belongings, I never received the requisite paperwork to allow me a tax deduction. I don't recommend this company, nor would I ever use them again.

We hired this company recently for a move of our heavier items we had not yet moved between houses…read more Over all they did a decent job. They were courteous, on time and tried to be careful with our belongings. There are a couple of small scuffs and dings on the fresh paint at the house we've moved out of and a fresh ding in the table leg of our 100 year old dining set. But it could've been worse. I would not recommend them for piano moving at all. When I was told that they did piano moving I expected that they were equipped for moving it and knowledgeable. Nope! I wasn't at the old house to see it loaded or I would've stopped them. I was at the new house waiting. Watching them roll the piano down a ramp, on a dolly was surprising. I assumed they'd have a lift on the truck for such an item. Especially since they charge extra for a piano. I cringed at the sound and sight of it bouncing down the ramp. Then they took in down the back hill to our walkout basement entrance. Bumping and vibrating the whole way. No extra care was taken of the piano. I've had this same piano moved before by professional piano movers and know that you do not move one like this company did. They are ok for basic things but I don't think I would trust them to move anything antique or musical.

Do not, do not, do not use them. Find anyone else. Before disaster struck (they loaded a pressure…read morewasher full of gas sideways and it destroyed my queen mattress and $2500 leather couch) -- they were determined to stretch the time to quoted 5-6.5 hrs (for a 2BR move 30 mins across town). I caught one of the boys wheeling a hollow bed frame by itself on a cart... Truly a pathetic bunch and I don't feel that I'm being too harsh with my words. No apology or remorse from movers or manager. Do not use them. The manager read me a 1 liner from their liability clause and told me to kick rocks.