Wow... this was a tough 4. 5 stars for the First Aid/CPR/AED class and the instructor, Matt Brady…read more 3 stars for their administration and process. And because the 3 burned so much of my time, I had to pull my overall down from a 5 to a 4. Course - I've been certified FA/CPR certified for 18 years with AED added on in the last 5. This renewal, I decided to try a different educator. There were some updates and changes to best practices, which were highlighted throughout. Classes had a good blend of video learning, hands-on practice and validation, and live lecture with Q&A. Solidly 21st century. The instructor was engaging, had lots of personal experience, and had a great energy. It's the best I've had so far. There were a couple of small points missing that gave me pause, and I brought them up during the first aid part. Small but important things such giving lots of ice-cold water or sports drinks to someone in heat exhaustion or heat stroke can be very detrimental if they are very dehydrated (from vomiting to even sending them into cardiac arrest). Oh, and the Hillsboro campus has a single-serve, custom-grind Aramark coffee maker... super sweet! 5 stars. Challenges/lesson that may be helpful: Admin - CTC is a DBA, so there will be a discrepancy between your bill, the training provider, and the certifying authority. By the time I called, the booker said the Portland class I was hoping for wasn't available anymore. Instead she suggested a similar class at the Hillsboro location. I didn't know where that was but she said it would be on the receipt. It wasn't. The desktop site is much more functional than the mobile app, so don't rely on it. Google maps couldn't initially find it the Hillsboro training location. Instead it pointed to a nearby Hillsboro fire station. I pinned the company and address, so maybe that will improve the score so it shows up for others. Here's by biggest admin thing - So by default you apparently get an eCard. That's fine. What is not mentioned is that there is a whole long legal-ease agreement with privacy policy by the AHA that is over 3,600 words. Really? I've never had to do anything so ridiculous to get proof of my training completion. It took another hour on the phone between calling both the AHA and CTC to arrange to have a card mailed to me. Too much time. Next time I'll know better.

Finally, a permanent, year-round alternate to PCC CLIMB!…read more Bubba, take us crappy fishing--- PRONTO! Nice facility, nice class sizes, nice instructors, fast pace, little down/superfluous time wasted. They even offer some classes in evenings and on weekends! Woot!

My husband needed to get his BLS card for work, and did the blended course (online and in-person)…read more He was able to complete the modules on the iPad, and found them to be interactive having to press/simulate in various scenarios. After completing the skills training with Oleg, he was thrilled that it was a straight forward, easy-going training. He will be sure to recertify with Oleg!

I had an unfortunate experience with communication and professionalism here. I was told I would…read morereceive a phone call regarding my issue, but instead I received an email. When I politely asked why the promised call did not happen, Telahna responded defensively and shifted the responsibility onto me for not checking my email frequently enough. What concerned me most was that instead of focusing on resolving the issue efficiently, the interaction turned into an argument about who was at fault. This made the process longer and felt unproductive. In a professional setting, I believe it's more important to focus on solutions and clear communication rather than defending missteps. I hope future customer interactions are handled in a more solution-oriented and professional manner.

It's the fastest option but leaves a lot to be desired. The class itself and being able to tolerate…read morethe monotony are dependent on the teacher. The head of the school is a Nurse Ratchett and doesn't like to be challenged but should be and often. If you can teach yourself this is the place because of the pace. The school itself sucks and I can't even imagine trying to pass with English as a second language- but the courses are the fastest and cheapest (especially if sponsored) way to go in Portland. Don't piss anyone off - they will retaliate. I even watched the director get served papers from a distraught former student (and laugh).

This is an awesome organization. I was so impressed taking BLS and first aid training here after…read morealso attending one at Red Cross (which I can't recommend). This provider is a short walk from Trimet in the Gateway area. They provided snacks, coffee, tea and water as well as cushioned chairs. My trainer today was Tim and he did a great job keeping things engaging and fun while providing feedback. Tim is an excellent trainer as he really understands the material and which pieces are the most important to understand and remember in a crisis situation. He met us where we were at, always polite and respectful and taking time to get to know us a bit. I highly recommend taking training here and I hope to return in the future!

They are under free CPR on yelp yet charge $ 85. This is false advertising and needs to be changed…read moreimmediately!

The person who helped me did not adequately clean my finger before pricking it, barely wiping it…read morewith alcohol and I am dealing with an infection. The gal who helped me had her hair in her mouth and told me that the bigger needles hurt less. I worked in the medical field and when she said that to me, I just thought, "Did you really just say that? You're joking. This is a joke." It was so painful I cried out. If the techs at Kaiser can take your blood and you almost don't feel it, why can't the Red Cross Folks, who do this all day, day in and day out, be trained as well? It should not have hurt like that. There was no option to opt out of "donating" your blood to scientific testing. NO OPTION. Either "help save lives and you must donate to scientific testing, including third parties who we sell your blood to (this was in the paperwork that you have to read before you do it), or do not help save lives." When I told the gal that when my step dad died, he required a lot of blood and that's why I was doing this, she said, "I'm sorry... Did he make it?" And, finally, the "snacks" were mini oreos and unhealthy foods. Not even an orange to replace electrolytes and fluids. I mean, we give you our blood and you give us... the inability to opt out of having third parties scientifically test our blood and some mini oreo cookies, cheese its, greasy/stale peanuts, and small Mrs. Fields cookies. If I needed to replenish my blood and health, why would I eat an Oreo? To poison myself? At the end, the gal said "You saved three lives today." And I looked at her, the gal who I'd just told that my step dad died, and thought... Well, I personally witnessed someone require a lot of blood and die in front of me. So... no. You have no idea. I will never donate through you again.

Save a life and donate blood! I try to donate every two months. Thankfully they have drives…read morethroughout town just about every day or you can go to their donation center. The volunteers are super nice and try to make everything as fast and painless as possible. Get a rapid pass the day of and it will speed you up even more. Also, be hydrated - your blood flows far better. There are a crazy number of people who rely on your donations just to live their day to day lives due to blood disorders.

Michael came to our school and certified a group of teachers for CPR/First Aid. He was very…read moreinformative and had a great way of explaining things so they made sense, which helped everyone learn at a quicker pace. Plus he was very funny and made everyone feel comfortable. I would highly recommend this company.

From the owner: During an urgent situation, people's automatic response is to panic or freeze up. With our…read moreemergency response training, you'll have the information you need to respond accordingly and with confidence. We'll teach you in a way that's easy to understand and easy to retain. That way, if an emergency does happen, you will know what to do in order to keep yourself and others safe.

So I tried twice to do a CPR course as a medical provider with this site. The first time I was…read moresick so I naturally didn't go and ate the 55$. The second time they had the name of the building as " The Montessori House" when in fact it was a church. There were no signs in front of it indicating otherwise. When you register the information that you get is " The Montessori House" and the address. They should list it at the church since that is the building at the address. Additionally, you should get all the relevant information for the site WHEN YOU REGISTER AND PAY. Not weeks later before the class. I just wonder how much money they are making from people who are sick and have to cancel (a stupid policy from people providing a healthcare related course since everyone realizes illness is unpredictable) and because of poorly labelled class sites. Just wondering...

A wonderful experience. The most thorough training I've received. Convenient location and flexible…read morehours. I will definitely be returning for my renewal!

I was denied the opportunity to donate blood because my pulse was high. I was having anxiety about…read morethe experience. After the first person took my pulse I was told they would take it again in 5-10mins. It felt like 3 minutes. Had they waited a bit longer, my pulse would have gone down because the anxiety was lessening. I can feel it physically when my anxiety is high and I can feel it going away. With the need for donors, I would think they would have waited to check because they could have gotten a donation from me. The staff were nice but I don't think they really cared for me to donate blood. I rescheduled the appointment but not sure I will ever donate blood again as this experience was off putting. With rising prices, I not only wasted time, but gas too.

I don't mind this donation center. It sure beats doing a blood drive on-board a bus any day. As…read morefor scheduling a blood draw or platelet donation, your best option is to register online and schedule. But once you do, expect to start receiving the constant texts and calls from unknown numbers lol. After all these years, Red Cross still has not updated their systems. I think experienced donors know how I feel. But onto the subject of this place: ~ Its a fairly big facility with an open quad area. Blood donations in the front. Blood platelets and plasma in the back, in an enclosed glass section. ~ What's also great about this place is the staff. I've always ran into the elderly ladies at check-in that are smiling and helpful. The technicians I've ran into have ranged from normal yet talkative, to near-zombie-like and anti- social. ~ The preparation area and equipment used for platelet/plasma donation is quite clean. I've seen technicians wipe things down, and bring in new sealed kits. Its definitely different when donating platelets. Overall, this location does an excellent job in getting donors set up and checked-in properly. The bed, or gurney, used are clean as is the equipment. I'll likely return six months from now for another donation. But I bet I'll receive over 20-30 calls/text from RC before then.

This is my local LDS in my new neighborhood. I went to this scuba shop to see about getting my Open…read moreWater certification. Larry's instructors Toby, Brent & Will were top notch! Very professional yet bring all the fun! We dove in Hoodsport, Washington for two days, stayed at the Sunrise Resort where they have all the dive amenities you could need, nice accommodations and even a hot tub overlooking the sound in the Olympic Peninsula! We swam with sea lions, and saw all sorts of radical seaside and small shipwrecks! I highly recommend getting your certifications through this shop. They will make you feel very comfortable and show you the best time!

Fun and friendly place. The owner is very knowledgeable and takes the time to make sure you know…read moreall the features and options. I have been having him service our gear for a few years now and have found the service to be honest and dependable. It is not the closest dive shop to my home by a long shot, but I like the vibe and the prices. Never any pressure for unnecessary accessories or repairs.