Wow... this was a tough 4. 5 stars for the First Aid/CPR/AED class and the instructor, Matt Brady…read more 3 stars for their administration and process. And because the 3 burned so much of my time, I had to pull my overall down from a 5 to a 4. Course - I've been certified FA/CPR certified for 18 years with AED added on in the last 5. This renewal, I decided to try a different educator. There were some updates and changes to best practices, which were highlighted throughout. Classes had a good blend of video learning, hands-on practice and validation, and live lecture with Q&A. Solidly 21st century. The instructor was engaging, had lots of personal experience, and had a great energy. It's the best I've had so far. There were a couple of small points missing that gave me pause, and I brought them up during the first aid part. Small but important things such giving lots of ice-cold water or sports drinks to someone in heat exhaustion or heat stroke can be very detrimental if they are very dehydrated (from vomiting to even sending them into cardiac arrest). Oh, and the Hillsboro campus has a single-serve, custom-grind Aramark coffee maker... super sweet! 5 stars. Challenges/lesson that may be helpful: Admin - CTC is a DBA, so there will be a discrepancy between your bill, the training provider, and the certifying authority. By the time I called, the booker said the Portland class I was hoping for wasn't available anymore. Instead she suggested a similar class at the Hillsboro location. I didn't know where that was but she said it would be on the receipt. It wasn't. The desktop site is much more functional than the mobile app, so don't rely on it. Google maps couldn't initially find it the Hillsboro training location. Instead it pointed to a nearby Hillsboro fire station. I pinned the company and address, so maybe that will improve the score so it shows up for others. Here's by biggest admin thing - So by default you apparently get an eCard. That's fine. What is not mentioned is that there is a whole long legal-ease agreement with privacy policy by the AHA that is over 3,600 words. Really? I've never had to do anything so ridiculous to get proof of my training completion. It took another hour on the phone between calling both the AHA and CTC to arrange to have a card mailed to me. Too much time. Next time I'll know better.

Finally, a permanent, year-round alternate to PCC CLIMB!…read more Bubba, take us crappy fishing--- PRONTO! Nice facility, nice class sizes, nice instructors, fast pace, little down/superfluous time wasted. They even offer some classes in evenings and on weekends! Woot!

My Father's scooter stopped working. Looked at a few repair businesses, went with NW Health &…read moreSafety based on Yelp reviews. Nicholas went onsite and fixed. He was courteous, up front with all costs (before and after), and did a good job. Happy to recommend! Thank you

My boyfriend and I went in looking for a stethoscope and were greeted by a really sweet young…read morewoman. We couldn't find the specific one but she went above and beyond and helped us find a store close by that had them. 10/10 customer service. Will definitely come back

I have taken a TON of these classes, but I must say that Bill is the best! I was truly surprised…read morewhen it was over - I thought we must be finished early but no, it was the full 4-1/2 hours! Bill made it interesting and relatable. I learned things, felt empowered to contribute, and overall felt it was a positive experience. It was nice that we didn't have to sit in those crummy uncomfortable desks too!!

From the owner: Provide CPR Certifications and First Aid Courses for BLS Healthcare Providers, Professionals and…read morefor personal emergency training.

Needed to update my healthcare provider CPR- and this is the place to go!!! Friendly, kind and very…read moreknowledgeable with hands on experience! These ladies couldn't have made it any better! Snacks provided, your in a cosy home with wonderful hospitality and in the moment training. Small groups, and real life scenarios and questions beyond the table and lecture! Come in your sweat pants take off your shoes and get ready for a hands on course! Couldn't be happier with not only a comfortable experience, but the knowledge and expertise behind it!! Thank you so much!!

From the owner: We offer fun, low-stress CPR/AED, First Aid, and BLS training in a home setting. Certifications…read moreissued through American Heart Association.

Highly recommend a class with Annette. I personally completed the BLS class and it was exactly how…read moreI hoped it would be. Safe space, fun & effective! Annette was super friendly & personable. She had answers for the questions that were asked and really dove into the importance of the class and explained real life scenarios that could/have happened. Wonderful person and class! She also was super quick to respond to my emails with helpful information.

I have always worked as a nurse in a hospital or for OHSU so there was always a BLS instructor on…read morestaff to re-certify me every 2 years. But with my new job in a clinic, I couldn't make it to their bi-annual BLS class so I had to look for external instructors. Annette was impressive. She knew a lot more than I expected her to and she imparted a lot of extra information, tips, for when you need to perform CPR, BLS, or if an adult/child is choking, that only a paramedic, nurse, or doctor with experience would know. I never got that specialized information from the people who worked for the hospitals teaching CPR/BLS. She is professional and organizes her class very well, so you get all the information from AHA, and you do all the different simulations, within the shortest period of time. She responded very quickly to my emails and she helped me save money as well. I highly recommend her.

I took my initial course for ACLS here and the instructors were AWESOME. I felt like the…read moreinformation that I learned was extremely helpful, the instructors answer your questions without making you feel stupid, and going through the different scenarios with hands-on learning was really great. My group was mainly with the instructor Adrienne, and Adrienne was very helpful, knowledgeable, and very nice. Now that I'm done with the course, I feel prepared for any situation that will require advanced cardiac life support. They were also very quick with getting me the e-card for ACLS; they said that it would take up to three business days to receive, but I received the email three hours after completing the class. I have never written a Yelp review before, but I had to give these people a good review because they were excellent and I actually enjoyed what I learned because they made it fun and interesting, and I could tell that they really knew their material well and have used it in their work as paramedics. I took my BLS from PCC, but I would recommend Cascade over PCC hands down.

I needed this certification on short notice. The class was straight-forward. Shawn has amazing…read morehospitality, she is very instructive, she made sure everyone in the class got the techniques down & everyone was confident enough to move on. I would definitely recommend this to other people. I was able to squeeze in a training for $50 right before the deal ended! I am now certified for CPR, AED, First Aid for Children, Infants, & Adults!

My husband and I took Shawn's class after witnessing a man suffer a massive heart attack while…read moreriding his bike past our house 2 weeks ago. While I was happy my immediate phone call to 911 got the paramedics there pretty quickly, I felt helpless and wish there was more we could have done. (there was - we just weren't 100% sure as to what) Which is what lead us to BTS. We took the Basic Plus CPR, AED, & First Aid for Adults class on Sunday. It was a thorough class and answered so many questions we had. I feel much better equipped mentally and emotionally to be able to handle a situation if it arises again. Shawn's personal stories of her experience were really helpful anecdotes to remembering things. She's very knowledgeable and professional. I definitely would recommend this class. It's worth the time & money.

I was denied the opportunity to donate blood because my pulse was high. I was having anxiety about…read morethe experience. After the first person took my pulse I was told they would take it again in 5-10mins. It felt like 3 minutes. Had they waited a bit longer, my pulse would have gone down because the anxiety was lessening. I can feel it physically when my anxiety is high and I can feel it going away. With the need for donors, I would think they would have waited to check because they could have gotten a donation from me. The staff were nice but I don't think they really cared for me to donate blood. I rescheduled the appointment but not sure I will ever donate blood again as this experience was off putting. With rising prices, I not only wasted time, but gas too.

I don't mind this donation center. It sure beats doing a blood drive on-board a bus any day. As…read morefor scheduling a blood draw or platelet donation, your best option is to register online and schedule. But once you do, expect to start receiving the constant texts and calls from unknown numbers lol. After all these years, Red Cross still has not updated their systems. I think experienced donors know how I feel. But onto the subject of this place: ~ Its a fairly big facility with an open quad area. Blood donations in the front. Blood platelets and plasma in the back, in an enclosed glass section. ~ What's also great about this place is the staff. I've always ran into the elderly ladies at check-in that are smiling and helpful. The technicians I've ran into have ranged from normal yet talkative, to near-zombie-like and anti- social. ~ The preparation area and equipment used for platelet/plasma donation is quite clean. I've seen technicians wipe things down, and bring in new sealed kits. Its definitely different when donating platelets. Overall, this location does an excellent job in getting donors set up and checked-in properly. The bed, or gurney, used are clean as is the equipment. I'll likely return six months from now for another donation. But I bet I'll receive over 20-30 calls/text from RC before then.

Derek was a great instructor! You should hire him to help with CPR/AED/First aid for your…read moreorganization! In addition, he is currently assisting Fort Vancouver Regional Libraries, so we can be better prepared to help someone in trouble! I feel highly confident after his course, and Derek, if you ever get up to Goldendale, come to the library. I would LOVE to show you around. :)

Took CPR/First Aid with Derek. He provided an on-site class in Portland, OR. I've taken other…read more classes in other states and I must say that this is the best course I have taken. Information was in depth, but not overwhelming and serious content was combined with lighter topics to keep mood of the class up. I hope to take the class again when this one expires.

This is an awesome organization. I was so impressed taking BLS and first aid training here after…read morealso attending one at Red Cross (which I can't recommend). This provider is a short walk from Trimet in the Gateway area. They provided snacks, coffee, tea and water as well as cushioned chairs. My trainer today was Tim and he did a great job keeping things engaging and fun while providing feedback. Tim is an excellent trainer as he really understands the material and which pieces are the most important to understand and remember in a crisis situation. He met us where we were at, always polite and respectful and taking time to get to know us a bit. I highly recommend taking training here and I hope to return in the future!

They are under free CPR on yelp yet charge $ 85. This is false advertising and needs to be changed…read moreimmediately!