Doesn't matter what promo they have, the raise the price soon after you move in anyways. The…read more"manager" here, what a sad little boy. Egregious customer service.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I can't not thank these people enough! I was in a time crunch and with it being New Year's Eve,…read moreMandy did everything she could to work around not only my crazy schedule but hers as well!!

PROS: The facility is clean and well-maintained. Cons: The…read moreproblem is that the Storage staff is not responsive, poor quality and poor response. They want renter"s insurance proof and then will charge their "company associated insurance fees" if you don't have personal insurance. I received my paid faceshhet for renewal on expiration day of 04/04/23, had to make a copy and scan it, then mailed their office the copy on 04/06/2023. I then received acknowledgement. When my invoice was received, I was charged an additional prorated month of "company insurance" because I didn't get them the expiration paperwork on 04/05/2023 and so they charged me their automatic insurance fee. I sent an Email questioning my invoice and requesting a response on 04/16/2023 that same day invoice was received. GUESS WHAT- NO RESPONSE!! Repeat Email sent 04/19/2023, finally got notice but no explanation. I then had to call and told it "was a software issue but couldn't be reversed!" I've been with this facility for seven years supplying their insurance paperwork showing I have renter's insurance every year. Good luck trying to deal with customer service, this is so many has changed company names multiple times, and has continued to degrade and its services. I would find another location to rent. Terrible customer service with this new company!

Customer Service is sub par. You can't run a business if there is no one at the receptionist.. or…read morewhen the owner/employee CLEARLY sees you pull up and goes to BACK and doesn't return until I was already driving out.. you can't say you were busy because the place was empty.

So I've been there 2.8 yrs and they have raised my rent 5x it went from $280 to $577. I have told…read moreeveryone I know not to rent from here that they will raise your rent once you get all your things in after that they've got you because now it's gonna cost to move your things out. My storage has been broken into and the theft policy they have is a joke. I'm making sure everyone knows how I've been treated. Its ridiculous to charge $577 a month for storage. I will never rent from here again nor will my friends and family and they're friends and family.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

The owner lies and I don't trust this place anymore after today they lie and don't treat customers…read moreright i will tell everyone what I have been through I will no longer refer this place to anybody that I know and the six people that I know that rent here I will definitely be telling them what happened they are complete liars.