We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

David is the real deal. I orginally was considering going with other company when I came across…read morePride N Mine on google. I called him and he came out and provided me with an estimate. David discussed what I would get with his company vs other companies and other companies usually use send private contractors. With him it's his company so he take pride in any the work that he's doing. I plan on using him again in the future.

What an amazing experience. We need a complete overhaul of all our carpeting thanks to some pretty…read morecrappy tenants that stopped paying. We were prepping the house for sale and we were under a tight deadline. David was a savior. He came in at half the cost of the first estimate we got (whihc we knew was very high) and he was able to knock it out faster than he had said. He even uncovered a pretty nasty pet urine spot in one room that he had to deal with and didnt charge us extra. What a guy! We called a bunch of places and we just loved David's casual and confident vibe. Being out of state, we had to trust that he would do the job and not only did he complete the job, in time and on budget, but he did it restored our faith that there are good people in the world. Thank you David!

My family and I have supported Britt's for years; we used them for several high-end appliances,…read morecarpet, hardwood for two houses over the last twenty years. We are now selling our house and moving once again, we will not use Britts after out last experience. Britts installed hardwood throughout the main floor, approx. 11K 7 years ago, they caused a lot of damage to walls and even the front of our stainless-steel fridge when they tilted it to move it. Getting a response from anyone was a challenge, they kept referring me back to the Britt family member who handled our remodel, we never got it resolved. The new KitchenAid cooktop they delivered had a very clouded appearance to it. This time they just casually told us to contact KitchenAid, not them to have a new one ordered and then call them to reinstall. Really? No responsibility on their part to make the calls, order a new one, make arrangements to get it resolved? We had no shouting matches or arguments with them just have quietly taken our business elsewhere and will again as we remodel our new home and prepare this one for sale. I know our business is probably a drop in the bucket for Britt's - they very much made us feel that way - although we saved for quite a while to do all of our remodels, but supporting small, local businesses has to work both ways. They also have to care about the big and small customers (in total we have spent about 75K with them) and appreciate the loyalty that repeat business represents. Onward and upward, we will find another small business to support :-)

I called and spoke to Maria DeLeon about wood flooring and I wanted something that would match what…read moreI had Purchased previously The first thing she did after I sent a picture was to tell me that what I had wasn't hard wood. That was strike 1. I took a sample of the hard wood to her and she told me she couldn't get it. That was strike 2 - because another salesperson at the store looked at it and told me he could get it and asked if I could leave the sample. I did leave it, Maria quoted the price for me as hard wood and I paid for it. When the flooring arrived, it was wasn't hard wood and Maria had insisted that was what I had paid for -strike 3. Even the installers looked at each other and knew I had been taken advantage of. I will never recommend or deal with her or the company again as long as she is there,

Great experience! We had new flooring and carpet done in our house and couldn't be happier. …read more Tracy was knowledgeable and great to work with. The prices were very reasonable. Definitely recommend you checking them out if you are looking for carpeting or flooring.

This was happening not even a year after we had our floors done, and they are completely coming…read moreapart. We kept contacting the owner to come out and fix the issue, but he let our warranty run out. Do not go with this company. My family knew the owner for many, many years and this is the service we got. If I could give zero stars, I would.

We can't recommend Courtney enough! After three different flooring companies told us the damaged…read moresection of our engineered hardwood floor would need to be ripped out and replaced, we were preparing for a very expensive repair. Before ordering replacement planks, we decided to get one last opinion and called Courtney at Truman Hardwood. Courtney came out, thoroughly inspected the floors, and immediately identified the real issue--it wasn't damaged flooring at all, just a buildup of wax from a previous product. Instead of selling us an unnecessary replacement, they honestly explained that our floors could be restored through their cleaning and refinishing service. The results were incredible. Our floors look beautiful again, and they saved us thousands of dollars. On top of that, they also refinished our countertops, and those turned out amazing as well. It's rare to find a company that values honesty over making a bigger sale. Professional, knowledgeable, and trustworthy from start to finish. We will absolutely use Courtney again and highly recommend them to anyone.

Courtney did a great job refinishing our hardwood floors- I was seriously blown away when I walked…read morein the door. I'm so glad we made The decision to call him- my only regret is not calling sooner!

Carlton Harley came out to our house. He said we should not be walking on our back deck and we…read moreneeded to have it replaced, whereas other contractors did not warn us of that. If not for him we may have had a serious mishap with a safety issue. He was experienced, wonderful and professional. He immediately came to our house when we had an emergency when the prior contractor did something improperly and advised us as to the next steps to take. Jamaica Work can handle even the most difficult projects that other contractors will not accept and I highly recommend this company!

Awesome service with an amazing team!!!! He definitely has my return business!!! Professional…read morepolite and courteous! Best pricing in the area!!

Absolutely amazing job for an amazing price and very great skills I recommend the quality of the…read morework is quite exquisite!! will request his service again.

From the owner: Refresh your home with our broad list of services. Fireplaces, stone, tile, flooring, crack…read morerepairs, entrance designs, you name it. If we can't offer a service, we have the network to find the right contractor for your needs. Call us today !

Trending floors is honestly one of the best companies ive had the pleasure of working with. The…read moreteam is great with communication,reliablity and the quality they provide is outstanding! They did the floors in my basement and i love the way it turned out! Simon was the project manager and he was also very helpful! I Will be using Trending Floors for any flooring projects and you should too!

From the owner: Transform your home with Trending Floors – where style meets durability. From luxury vinyl to…read morehardwood refinishing, we make the process easy, affordable, and stress-free. Trusted by Georgia homeowners for quality craftsmanship and reliable service. Call today for your free estimate and let’s create floors you’ll love (404)944-2548