Their phones weren't working when I went in to pick up my saw I had serviced but their familiarity…read morewith chain saws and quality of work is great. It's obvious they service all the local loggers and are a serious stihl shop. It's great they are local and they will see my saws and other equipment again.

My sincerest thanks to Steven and Sierra at Horner's out in cottage Grove.my sincerest thanks to…read moreSteven and Sierra at Horners ( A Stihl and Husqvarna factory authorized dealer) What a wonderful place to get your small engine, edgers weedeaters, chainsaws parts, and much more. Were many think that Horner's just caters to the logging industry it doesn't. Many folks come there for their home small engine devices for new purchases, repairs plus parts. Every time I go in there, I am met with friendly folks with a true small town attitude about them. I have the opportunity to go in there today and Steven fixed my chainsaw for me and saved me the trouble ! I am most grateful to him for that! what great folks they are. Larry Horner, you have raised a great son. you should be proud of him! If you need chainsaws, weedeaters, heavy duty, work, clothes, and any and all accessories do consider Horner's! It is not a long of a trip from Eugene and you'll be most happy with their service and their caring for you as a customer. Thank you, Steven and Sierra! See you again soon!

For a outdoor gear shop located in a small town these guys are about as good as it gets. Really…read morelarge store located in one of the locations that used to be the Roseburg Valley Mall. This place is sectioned off really nicely and has something for everyone. Clothing for the entire family at really reasonable prices. Camping supplies including tents, ice chests, and all the gear you need to go along with it. Checked out their handgun section and even though they don't have as much of a selection as say a Cabela's what they do have are popular brands and calibers. Staff that is knowledgeable and more than willing to give you advice and information about the handguns they do have. If they aren't sure of an answer they find out while you are looking. These guys were hands down some of the best I have ever worked with at outdoor/gun shop. They truly care about the customer experience and the way the work with the customers encourages their return. No pressure shopping at it's best! They don't try and push you into making a decision and they make sure to let everyone know they are willing to work with you on price if they are able to. Wasn't really sure what to expect when I went into this store, but I'll be the first to admit it wasn't this. Great staff. Great selection. Clean store. Competitive prices! When I'm in town I wouldn't hesitate to return here to shop for items I might need.

This is a great addition to the Roseburg Valley Mall. The store is large and nicely laid out. Each…read moredepartment is clearly marked for customers to quickly find the section they need. Prices seem pretty competitive and the variety of products is considerable. Any sportsman would find this store worth visiting.

If you are riding the coast on your street bike, be aware that this shop will not help with street…read morebikes including ordering tires. I have never heard of a shop that only works on off road vehicles but here it is. The guy in service did give me an air hose and liquid soap to find the cut in the tire but that was the extent of the help.

Purchased a Honda Grom today, Bill and his staff were very knowledgeable, friendly, and straight…read moreshooters. Sportsman Honda is my new goto dealer for motorcycles, firearms, and sporting gear. Great experience!

The owner was extremely helpful when shopping for crab pots. Very nice clean store and in a nice…read morelittle area.

Great place to get all your fishing and crabbing needs! I needed a boat mechanic and everyone I…read moreasked had told me they didn't know of anyone. They gave me a card for a guy in Reedsport and got the boat fixed! Steve the owner was very nice and helpful.

This store has everything. But what impressed me was the level of CustSrvc. The long haired dude…read morehelped show us around. And Leona at the check-out counter was helpful. I hope she continues her collegiate efforts! #cloudsecurityalliance

Been shopping here for years now you need to buy a membership to enter. Store memberships are for…read moreplaces with good products such as Costco, secondhand cheap product like by March and not have a paid membership to buy cheaply made items

Great recycled shoe program makes being sustainable so easy and pleasant. The folks there are very…read morenice and helpful too.

I cannot recommend this store enough! I came in 20 minutes before close with a return that was well…read morepast 30 days and was immediately helped by who I can assume is the owner. He was so kind and helpful and even offered me a discount because the last time I came in the register was down. He was super knowledgeable and helped me find a pair of shoes that make me very excited to get back into running!

funny how my review & the other review have disappeared!! 1 person working there, helping 1…read morecustomer, came in looking for boots, walked to right side, back of store, left side of store, yet was never acknowledged!! same as another review that has also been taken down, with owner's excuse!!

If your in downtown Florence and looking for a pair of shoes I would recommend coming here. They…read morehave limited choices for men but great well known brands to pick from. They also have clothing and hats. The people here are always helpful and friendly.

We went to the Big Five store there on Saturday, 10/25/2025 with the intention to buy an Everlast…read more100lb heavy boxing bag, an Everlast speed bag, and the Everlast stand for those two bags. We also intended to buy some other things. These items totaled over $300.00 that we were going to spend that day. When we asked about the boxing bags and stand we were referred to a young man that was in that department. The first thing he said was that his leg hurt, and he was having a bad day. We saw sales tags on the bag and stand, but the tag was on the wrong bag. He didn't seem to know which bag was on sale, so we showed him an ad, and found the right bag. We then asked about the stand which had a sales tag on it for $144.49 but he said it was $150.00. When we asked why 150.00 instead of 144.99 he flew into a rage, and said in a very very loud voice: Jesus Christ, I only a rounded up a penny (not recognizing that it was a difference of over $5.00 not one penny) Then he turned around, and stomped off, not speaking to us anymore. We called out after him, (and I know he heard us) but he wouldn't acknowledge us. We then went up to the checkout desk and told them what happened, and asked to speak to a manager, They said the person we talked to was a department manager, but they would have the store manager contact us when he came in the next day. They also said that the person who helped us seems to have bad days every day, and there had been previous complaints about him. The store manager still has not called back. We have called the store three days in a row now, and the store manager still has not contacted us. We just get the the promise that he was looking into it, and would call us back. We find this totally unacceptable, as we have been loyal customers since this store branch opened years ago, but no more.

got a new Kershaw pocket knife here today. great customer…read moreservice! very helpful! great prices

Went looking for walking shoes for my husband. Staff were very attentive and friendly. He settled…read moreon a pair and the transaction was very smooth. Highly recommend this shop.

4.5/5 stars mostly because they may not have everything but they have an excellent inventory of…read moresporting and camping equipment. We were looking for a couple sleeping bags and blow up mattresses. Big 5 had an outstanding display with more in boxed. Jazmin was absolutely wonderful helping find the right one and worked out so we could get 2 of the ones we wanted. I appreciate your help so much!! Kyle was helpful getting the sleeping bag down from the display and getting in back in the bag-but do they ever go back in?? He also reached the air mattresses for us. He knew about which pump did what and how it all worked. The prices were good and value is being able to touch the bags and feel their thickness to see how comfy they will be. Also, you can't beat having knowledgeable staff. Prices were good-even compared to online where you can end up with garbage that you can't use. Go to Big 5 Sporting Goods and see what you're getting with brands you recognize like Coleman. It is so worth it!!

Full of good info on crabbing and fishing. Sells bait and tackle as well as boat rentals.read more

Total experience! Highly recommended. And oh so good. It does take a bit of time to prepare and…read morecook them so plan plenty of time.