Miguel was great from start to finish. He even gave me a quote before he arrived based on Google…read moreEarth pics of my pool. He answered all my questions and concerns and advised and showed me various materials and tiles for the project. He re-tiled and re-plastered my pool in a quartz finish with new LED light in 7 days. It looks fantastic even my pool guy says so. I cannot recommend Miguel and his team highly enough and the whole project was done at a great price. I was very nervous about this project due to horror stories online. I could not be happier with the results. Thank you Miguel and team I am a customer for life!

Do NOT hire this company for a remodel. I was not able to post without selecting one star…read more It took 4.5 months to "complete" our remodel. They subcontracted to an individual who had never done pool tile or coping. The stone coping around the spa was a disaster and had to be ripped off and redone. The rest of the stone around the pool still has issues. The tiling was done with thinset and never grouted properly. The resurfacing was not done correctly leading to stains and scaling. Nothing we hired them to do was done correctly despite us being very understanding about shifts in timelines and material shortages. Neither the owner or his son have responded to communication attempts to correct issues.

First, the people and service there is praiseworthy. Joanne is wonderful…read more However, I have a major gripe with Dimension Spas. After only 3 months, 3 light covers have broken off & caused the tub to lose about 50 gallons a day. It's a known issue per the service department & apparently happens often. I'm 96 miles from the store & the mileage fee costs me about $230, which is absolutely infuriating. For a $9000ish hot tub to be so rinky dink is cause for raising my voice. I won't stop here. Dimension needs to be accountable for this poor design flaw. Buy another brand from ATEX. Again, my frustration is with Dimension - not Atex. They're helping me out, but what's to keep these things from falling apart again?

we love atex. what a great store. great customer service. if you are looking g for a pool go to atexread more

I had never heard of Pinch a Penny but stopped in because I was done using Leslies...The people at…read morethis location were awesome and super knowledgeable and have been great helping me get my pool chemicals back in balance...I highly recommend this store

Pretty amazing service, especially for these days! Thought I knew what I was doing with pool…read morechemistry. Was wonderfully educated, not sold "stuff." Very different concept, they make the chemicals themselves, and the packaging is fabulous. No chemical smell in there, very clean store. How you do anything is how you do everything. So I expect their pool cleaning and maintenance services are stellar as well. I will be back for my supplies, works out cheaper than buying in the regular places. Do yourself a favor and check it out. Glad I did.

If you are looking to transform your yard into an outdoor living space, then you should consider…read moreScallon Pools. We considered various pool companies before going with Scallon, and we are very happy with the outcome. Tib's eye for design, captured aspects of outdoor living that we hadn't considered, and made for a multi-functional design that worked for adults and children. As we started the build process, Tib was there to make sure that the construction and materials were of the highest quality. The schedule went according to plan. One important part process that stood out to me was there were no surprises or hidden costs after construction started. We now have a beautiful backyard that we will use for years to come.

They appear to build a good pool, but their customer service and follow up is terrible. Very…read morelackluster response on any issue once the pool was completed and they were paid.

We just finished building our pool, and we honestly cannot say enough good things about Nate and…read morehis team. From day one, his attention to detail, communication, and craftsmanship were outstanding. Before we received the final contract, Nate spent months with us on the design, going back and forth on every detail and with extreme patience. He was able to provide accurate pricing on all the additions and changes. When we would ask for something he would explain WHY it can or cannot be done. Every step of the process was handled with professionalism and care, and it is clear he takes immense pride in his work. What stood out the most, though, was his character. He's honest, dependable, and truly cares about doing things the right way. In an industry where that isn't always guaranteed, working with someone who leads with integrity made the entire experience stress-free and genuinely enjoyable. Nate has a degree in civil engineering from A&M and is able to explain the physics of why we might not want to do something we think we want to do. We were wanting a special feature for the pool and Nate said we could do it as long as it was done a certain way. We pushed back and he gently provided the justification and engineering evidence to support his stance. We are so glad he talked us down from making a potential thousands of dollars mistake and he handled it with patience, care and understanding. He consistently went above and beyond, caught things we never would have noticed, and made sure everything was done to the highest standard. It was a total slam dunk from start to finish. If you're considering building a pool, I would recommend Athena Pools without hesitation. He didn't just build us a pool -- he created a space our family will enjoy for years to come. We're incredibly grateful for Nate and his entire team's work and would choose him again in a heartbeat.

I highly recommend Athan Pool and would use them again without hesitation. They are men of their…read moreword and my pool is proof! Major construction projects are always a hassle and headache BUT Athena Pools removed all those worries. I love my pool and so do my kids. Jeff and Nate are true professionals in their craft! Engineers by trait and it shows by there renderings and how the finished product came out. I've had zero issues months later and only have the highest praise.

We've had our Delphina pool for about a year and a half now at our airbnb, and absolutely love it…read more The pool with the bar has been a hit--and has been a main attraction for our guests when staying at the house. It's the perfect setup for relaxing and entertaining especially in the Texas heat. Addie and the team have been fantastic from the start. They're extremely responsive, helpful, and genuinely care about making sure everything runs smoothly. Highly recommend Delphina Pools to anyone looking!

We love our Delphina pool! We had it installed August 2024 and enjoyed it so much last summer…read more Excited for warmer days so we can start using it again! There was definitely a gap in the market for an attractive overground pool and Addie & team filled it perfectly. Addie was great and even came to our install personally to make sure everything went right. Other notes -Fits 4-5 comfortably but we usually have closer to 8 hanging out on/in/around. We love the bar add on. -Minimal maintenance, about 5mins / week -Cover, cushions, and rattan are high quality and we aren't seeing wear. I'd be careful with light colored cushions if you have lots of tree debris.

Buyer Beware I…read morepurchased a Dimension One spa from this location after being assured by the salesperson that it met my top priorities: reliability, strong customer service, and low maintenance. I made it very clear during the sales process that these were non-negotiable for me. In fact, I was already prepared to purchase a Bullfrog spa from another dealer but decided to stop here before making my final decision. HUGE MISTAKE!!!!  Unfortunately, I now know the salesperson misrepresented key facts in order to close the sale. After working with the service department six times over the past year, it has become clear that Dimension One has severe reliability issues (and has for a long time) and is no longer a viable brand. I've since learned the company is bankrupt and widely regarded as one of the worst options in the industry for the very criteria I emphasized during my purchase, and was known by the salesman.  I have owned this spa for over a year, and for the last six months it has not functioned properly at all. This is not a reflection of the service department, who have been professional and responsive. The issue is that I was sold a defunct product by a salesperson who knew the true condition of the brand. I regret trusting the information I was given and feel misled or defrauded into purchasing a product that does not align with what was promised. I strongly encourage potential buyers to do extensive research and proceed with caution before purchasing from this business.

We purchased a Dimension One spa from A-Tex, but our experience with them following that has been…read morenegative. When our spa cover, which we'd purchased new along with the spa, needed replacement after being damaged in a hailstorm, we ordered a replacement cover, but the salesman wrote incorrect instructions on the order form, resulting in a cover that didn't fit our spa. My wife spoke with the manager Chris, who said he would speak with the manufacturer and look for solutions. When we hadn't heard back from A-Tex for a week and a half, we decided to order a replacement cover from another vendor. Just before we were about to place the order, Chris phoned informing us that our "new cover" was in and ready for delivery, and asked us to pay half the cost. We told A-Tex that as long as they'd had the cover fabricated we would accept it, but would not pay for the new cover since it was fully covered by our insurance company. A-Tex agreed to this as long as we would pay a $75 delivery charge in cash. When the replacement cover was delivered, the first thing A-Tex's delivery people did was cut the old spa cover in half. The new cover turned out to be only half as thick and heavy as the first cover. Since the original cover was destroyed, we had no choice but to pay the $75 delivery fee and accept the replacement. When my wife spoke with our salesman and with Chris about these issues, Chris was extremely rude and said, "You've already taken enough of my time and I'm not talking to you any more" and hung up on her. Every step of the way, A-Tex's staff has been unresponsive, careless, deceptive and rude with us. We eventually brought the matter to the attention of our credit card company, disputing the charges on the basis of fraud.

I would never build with any other pool builder again. Master Pools is the best. They stand…read morebehind their work and do amazing work! With other builders, you need to worry if they will be here when things go sideways, not Master Pools. Responsible, Dedicated, and detailed. Simply the best. Well worth the money.

The gift that keeps on giving. When they remodeled my pool a while back, they cracked one of my…read moreskimmers -- which they acknowledge was their fault. They "fixed" it at their cost. What I'm unfortunately just now finding out is that the fix was nothing more than a temporary patch that's now causing other problems. They coated the inside of the skimmer including joint between the skimmer and pipe with epoxy, which also filled in all the threads that are used to screw in a standpipe or other equipment that is used to facilitate other types of pool maintenance and repair. Which brings me to today. I have a leak somewhere underground between my skimmer & my pump. The repairman I had out would like to simply to simply screw his equipment into the skimmer to pressurize it -- so he can then find the leak by listening with something like a fancy stethoscope. The problem is that because of the amateur repair job done years ago he cannot screw anything into the skimmer, nor he can any of his bladders seal because the epoxy job is all uneven and irregular. He has a plan B but it's not as easy and will cost more. Live and learn.