Practices like this are why some people view the entire dental profession with distrust…read more This office pushed me into unnecessary and expensive procedures. They play up a sense of urgency and heavy handed tactics to get you to agree. My biggest regret is not getting a second opinion. For all their modernity, they are incapable of gathering an accurate estimate from your insurance. I have never had this experience with any other dental practice; the final bill has always aligned with the insurance estimate. At Artful Smiles, the bill was always, always significantly more than the delivered estimate. When I questioned the office on this, they told me to take it up with my insurance. Again, I have never had another dental practice (or doctor's office) do this. To give some idea of how absurd their pricing is, I was quoted $1,000 (with insurance!) for a crown. I am mortified to say I just accepted this without question. The final bill, however, was nearly $2,000 for a single crown. The crown broke down within a few years. I had a replacement done at North Shore Dental down the street for under $400. This office profits on scamming their clients and exploiting people in need of care. There are plenty of honest dentists in Evanston; I urge you to entrust your dental care to anyone other than these scam artists.

I have been going to Artful Smiles for a while, and while the care is generally good, I am getting…read moresick of them pushing random extra treatments, especially when they don't fully explain what they are. They convinced me to do Invisalign a few years ago. Not covered by my insurance, and the only discount they offered was if I paid in full up front. So, sure, I did it, and yes, I am glad I did it in the end, but the process was very frustrating. They said I would be swapping out aligners over the course of about 8 months, but that it could take a little longer. They did not explain that they would be placing semi-permanent attachments on my teeth until I was sitting in the chair. I felt like, oh, this is basically the same thing as having braces again. I followed all of their instructions, but it still took about two years to finish the process. At what I thought was the end of my Invisalign treatment, since they said it was the end, they had me sign a piece of paper that said they actually recommended further treatment. They'd been "fine-tuning" everything on the top, but apparently thought something else was needed on the bottom, but hadn't addressed that in the six months prior, so that I could have been wearing different bottom aligners, or something? I was vexed at this complete lack of information, only to have a hygienist sit down to put a wire retainer on the inside of my bottom teeth without saying ANYTHING. I had to ask, wait, what are you doing??? All of the Invisalign aside, they also recommended me for gum graft surgery to fix some gum recession, something that wearing those retainers for months/years actually exacerbates, yet another thing that was never explained. The last two times I have gone in for a cleaning, I really didn't like the male hygienist at all. He was very heavy-handed, poking my gums to measure each tooth for recession, and then "check for bleeding," like, yeah, my gums might bleed if you're jamming a metal pick into them. He also pulled up my X-rays and pointed at a couple of different spots and was like, "Yeah, these look like they're going to turn into cavities," before pushing some new spot-treatment. There was literally nothing on the X-ray to see, and I really wondered why the hygienist and not the actual dentist would be making calls like that. I've had one cavity in my entire life (of course, discovered and filled at Artful Smiles), so I was pissed off that this guy was pushing yet another expensive "treatment," yet again without any explanation of what it is, the cost or how long the "treatment" takes. After looking it up, I saw that it's very expensive, not covered by insurance, I guess approved in the US, but not widely used by dentists. Maybe it's great for some people, but I did not appreciate the aggressiveness. I shouldn't have to fend off unnecessary costs every time I get a cleaning.

Quality dental care, great staff, convenient parking and location. I trust and am comfortable in…read morethe hands of Dr. Kochikaran and Dr. Raina.

Affinity Smiles has changed my perspective and reduced my dentist anxiety …read more During my first appointment, I was nervous because of bad experiences with previous dentists. However, I'm happy to say that coming here has made my appointments less stressful and enjoyable! The waiting room is cozy, well-cleaned, and the environment is calm. James was the first person I interacted with--he was helpful and welcoming. We had a brief discussion of anime, tattoos, and other random topics . I believe he decorated the waiting area this month, which made it even cozier and a perfect fit for the spooky season ! I met with Iskho, who is incredible! Iskho is sweet, informative, and funny. During my appointment, he was gentle with my teeth and would describe to me what he saw and would discuss methods on how to improve. We exchanged anime suggestions and tattoos, which made my appointment fun. Dr. Raina is amazing. She was very welcoming and kind during our first interaction, and took notes on my past dental history. She understood my uneasiness and treated me with patience and care. Similar to Iskho, she would describe to me what issues I had and how we could resolve them. I would like to give a special thank you to Dr. Raina, Iskho, and James. You've made going to the dentist a stress-free and even enjoyable experience! I look forward to my dentist appointments instead of dreading them months in advance, so thank you, Dr. Raina, Iskho, and James. You all are the best .

I'm needing a new dentist and decided to interview references from several happy patients/friends…read more Dr Montoya is careful and attentive to every detail. As I have several more dentists to interview I have not arrived at a choice. Dr Montoya is definitely a top option!

TL;DR: The new ownership kept the practice name and patient data, but entirely voided warranties on…read moreprevious dental work. They charge exorbitant, out-of-network prices and operate with a strict profit-first mentality. Save your money and go elsewhere. I am sharing my experience to warn both returning and prospective patients about the current business practices at Stephens Dentistry. Four years ago, I had a crown placed at this office for almost $2000. Recently, the crown prematurely cracked and failed. When I contacted the office to have it addressed, I was informed that because the practice is under "new ownership," any previous warranty is completely void. They strategically kept the practice's established name, reputation, and all patient records (down to using the same email address!) to maintain business continuity, but legally shielded themselves from any accountability or warranties on previous dental work. Their idea of a "goodwill gesture" was a mere 10% discount on a replacement crown, bringing the cost to over $1,800. This is absolutely exorbitant and roughly twice the price of what other dentists in the Evanston area charge for equivalent or better work. When you pay top dollar for dental work, you expect exceptional quality and accountability for their work, but Stephens Dentistry offers neither. To anticipate the practice's likely response to this review: in addition to bluntly stating they voided all past liabilities due to the ownership change, they will probably also claim they cannot honor the warranty because I haven't been back for regular cleanings at their specific practice over the last four years. I have maintained my dental hygiene, just not with them. Why? Because Stephens Dentistry is out-of-network for basically all insurances and outrageously expensive. The previous management once admitted to me their fees were intentionally set at the 85th percentile of local practices, and it is abundantly clear the new ownership operates with the exact same "cash cow" mindset. In a university town like Evanston, operating with such an unscrupulous, profit-first mentality is deeply disappointing. If you are a long-term patient, be aware that your past warranties mean absolutely nothing to the new owners. If you are a new patient, be prepared for highly inflated pricing. I have decided to take my business elsewhere and strongly advise others to do the same.

Friendly service and great cleaning!…read more Thank you Lincolnwood Family Dental! Never had any issues

BEWARE OF THESE FAKE REVIEWS. THIS PLACE HAS THE WORST HYGINIEST EVER…read more New patient but definitely won't be coming back! Came in as a new patient for Dr. EMILY CHEN, but somehow Dr. SANA BAIG saw me instead. It was not a huge deal to me at all since she gave me some solid advice. Now my main complaint about this place. As new patient, they did Xray first, then Doctor check, then cleaning. The Xray technician was horrible. It took him a total of 25 mins to just to get everything correct. Never had someone took that long to get all the xray necessary. HYGINIEST. I've been going to dentist religiously for quite some time now and I have never, ever had a horrible hyginiest experience ever until I got here. Even working as solo, a lot of hygienist are able to properly do their job and not make a mess on patient's face. 1. Why does hyginiest gotta ask me if im okay every 20s? It was already established that i would raise my left hand if I wanted to stop whatever she was doing. 2. Too much water I might as well bring a soap and shampoo and take a shower. She wasn't attentive of overflowing water in mouth and would say "I was focused on cleaning your teeth".. 3. Why she gotta physically close my mouth after saying close your mouth? People know how suction works.. ‍‍‍ Like hello?? Never had a hyginiest physically close my mouth just to do suction! 4. She didnt Floss under my bridge and she was "teaching" me how to floss. She also left a broken piece of floss in between my teeth and she didnt noticed it until I said redo the part since i feel something stuck in my teeth. 5. Always looking whos walking by like hello focus your eyes on me. That's why you didnt notice if water is leaking out of my mouth. She looks like she's not confident with her work or asking validation if shes doing a good job‍‍ 6. Xray tech took forever to do xray smh. Do better. Are you even supposed to use your hand to prop the device? This guy really placing his hand in radiation zone.

Be careful of this new dentist in Evanston. This is a relatively new practice…read more He wants to make sure that he and his staff leave office by 04:30p everyday and also enjoy his summer vacation time in Brazil. He squeezes every penny out of your dental insurance sometimes without providing adequate service and billing the dental insurance almost fraudulently. Dental practice can run only if the dentist and the staff are sincere towards his existing patients and is willing to put in some extra hours towards practice (especially when the practice is NEW). This is not the WAY dental clinics are run in and around Evanston. One General Dentist trying to attend on 4 different patients at the same time.

I can't say enough wonderful things about Dr. Amarante and his team! From the moment I called to…read moremake my appointment, they made me feel comfortable and welcomed. The assistants and hygienists are just as kind and attentive, and when you're in the chair, you can tell you're their only focus. I was surprised to see a negative review about him "squeezing every penny" from insurance, because my experience was the exact opposite. Dr. Amarante was very clear about my treatment plan and copays upfront, which I really appreciated. There were no surprises, just transparency and professionalism. I also love that they offer evening hours and only see patients by appointment, so he can give each person his full attention without feeling rushed. I came to this office after reading their 5-star reviews on Google, and I was definitely not disappointed. Dr. Amarante is thorough, honest, and caring. This is truly a 10/10 dental office and highly recommend Way Dental!

Dr. Skaria is great, she genuinely cares about her patients and ensures I am happy when I leave the…read moreoffice. They send you a comfort preference survey before your appointment to ensure you are comfortable during the visit. I switched dentists earlier this year and I am very happy with my decision. I decided to get my Invisalign treatment here and so far all has been great. Dr. Skaria and her assistant Araceli have made my visits quick and enjoyable. I highly recommend Dr. Skaria and her team!

I went in for my first visit here yesterday and saw Dr. Leake, and I can definitely say that this…read moreis my dentist from now on. Having pretty crummy teeth, I've been to more dentists than most, and this was the most comfortable experience I've had. Both Dr. Leake and her hygienist were extremely friendly and made me feel very relaxed. They had an emergency patient come in right before me, so I'm sure that put them a bit behind schedule, and despite that I did not feel like I was being rushed at all. They both took the time to thoroughly explain things to me and answer all of my questions. On top of that, their prices are great and they were able to schedule my next appointments without a long wait. *HIGHLY RECOMMENDED*

Excellent, quality care with concern over patient needs. Very pleased with my experience.read more

The only dentist I have known for the past 20 or so years is Doctor Charles Chen at the Radiant…read moreSmile dental office in Evanston. Although I live in Hyde Park, it has been worth the 40-minute drive to travel to his office. I was referred to Dr. Chen after having had some bad expeiences with local dental offices. Not only is Dr. Chen honest, but he has proven to be the most competent and affordable dental professional I have relied on since moving to Chicago from my old home in New York City some forty years ago. I highly recommend him and his friendly, capable staff.

I have been in Chicago for almost 20 years and have never found a consistent dentist. I have had…read moresome really weird experiences w dentists in this city. So grateful to have found Dr Fairbanks. He's straight forward and down to earth. I LOVED talking to Francesca who did my X-rays and cleaned my teeth. I had a great experience here and look forward to my wife and my son establishing care here too. So great to have a neighborhood dentist.

Dr. Fairbanks and team have made me look forward to the dentist again after DECADES of dental…read moretrauma. (I'm talking being held down during extractions as a child, not being given enough novocaine to numb areas during cleanings and surgeries, and being told "it's all in my head" when I mentioned feeling pain.) He took things really slow. My first two appointments were just updating X-rays and doing a visual inspection of my teeth with a mirror. My third visit was a standard cleaning and it took less than 20 minutes with no pain. I was crying happy tears on my way out because I never believed it was possible! Really looking forward to keeping my teeth healthy with Quadrant.