Allllll aboard! Welcome to the Boca Raton Brightline! We went on a cruise and took this baby to Miami in order to get to the port. The parking lot was clear of traffic. The lobby was clean and the staff were polite and answered all of our questions. There was plenty of room for seating and enough charging stations for everyone. We bought some waters and snacks. The restroom was also super clean. My ONLY complaint is the fragrance they use in the lobby. It's not very appealing to me. The train its self arrived on time. The train cars were clean, and the staff was also polite. We ordered a few snack packs for my son and a couple of adult beverages which were kinda pricey, however, we ordered for the experience. We were not disappointed. We have a trip planned in March and will be utilizing Brightline again! read more

Get your Rewards number before you purchase - after they will not honor. I took the Brightline from Boca to Orlando round trip. Amazing, smooth, strong, leather seats, love the tray tables how they don't snap like planes, just simply push up, window blinds, 2 plugs and 2 USB plugs. At the Orlando airport I rented an Avis car, and back to Boca the following day. I watched a movie, did some emails, it was so much better than the drive. Thanks Brightline. read more

Brightline Boca Raton Station - Plugs - Train Stations Near Me - Boca Raton, Florida

Booked a Premium class trip to Orlando. The Premium lounge had no snacks out. I asked if they were going to refill and no reply from the manager on duty. You could see the snacks needed to be replenished, maybe next time, but customer service not the greatest. This is at the station. read more

Overall I enjoyed my experience at the Boca Raton brightline station! It was my first time taking a train, so I wasn't sure what to expect but the employees made this a super easy process. It took me less than one minute to make it through security, and this was during Thanksgiving weekend, so busy time of the year. I do think the station could use more signage inside to make it more obvious where to wait and what coach is where. For someone new, like myself, I had no idea we were to board based on our coach sections. Had there been signage it would have made the processs a lot simpler, however I cannot complain too much because the employees were so quick to help and direct. The station itself was beautiful and modern. There was plenty of seating. There is a small market inside to buy snacks, beverages, and even alcoholic drinks. There was also a tv that showed trains expected ETA and if there were any delays. Overall really enjoyed my experience and will plan to use the brightline again in the future at the Boca station read more

Brightline Boca Raton Station - Lounge area right next to security - Train Stations Near Me - Boca Raton, Florida

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Sunglasses on, coffee in hand, and pretend you're in a music video when the train pulls up. This little station is like the cheat code for South Florida travel -- blink and you're already on your way. Convenient, clean, and smack in the middle of Boca, it's the stop that gets you where you need to go without the headache of parking garages that feel like labyrinths. You walk in, grab your ticket, maybe a snack, and before you know it you're zipping to Miami or West Palm like some kind of futuristic commuter. No nonsense, no chaos -- just Brightline being the smooth operator it is. If you're in Boca and not using this stop, you're basically still living in 1999. read more

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Small but efficient station! I'm so glad this stop was added. It offers the same amenities as the other Brightline stations, just on a more compact scale. There's a clean waiting area with snacks available for purchase for Smart travelers, plus a comfortable lounge for Premium guests. The staff here is friendly and attentive as well. I started my trip to Miami from this station, and it was super convenient--just a short drive from my home in Boynton Beach. It's easy to get to, with a simple drop-off area as well. The train was on time, and the ride to Miami was smooth and seamless. Overall, a great experience! read more

Such an easy-going station when it comes to parking, checking in, scamming luggage, and boarding. Very clean and quiet inside. I prefer this station as it is less congested and busy as to some of the other local Florida ones. read more

Brightline Boca Raton Station - Holiday lobby - Train Stations Near Me - Boca Raton, Florida

This location is not as fancy as orlando but is well lit, clean and easily accessible. The only issue I have is they do not announced our update the arrival/departure time when the train was over 20 mins late until after I asked the attendant. Staff is nice and seem to speak multiple languages which is good since so many international travelers are utilizing the brightline to commute from orlando to Miami. read more

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So cute and convenient! Close to Mizner Park, beaches and Boca lifestyle! Easy parking too! read more

Brightline Boca Raton Station - Lobby facing the tracks, nice and cold drink!! - Train Stations Near Me - Boca Raton, Florida

First timers ... heading to Miami for the afternoon. The station is clean and well kept. The place even smelled clean! Boca station staff were awesome and friendly. Really a pleasant experience at the station. read more

Brightline Boca Raton Station - Boca Brightline Premium Lounge Entrance - Train Stations Near Me - Boca Raton, Florida

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Had a great first experience on the Brightline from Boca to Orlando and back. The station was clean, and staff members were kind and helpful. The station featured a store to get some snacks and bites and plenty of seating. The trip itself was easy breezy. The train arrived precisely in time, and passengers were notified when to go outside to board. There are comfortable seats with large trays on the seat before you. We had places to store our suitcases. Plenty of places to plug in. People were quiet and respectful. We even got into Orlando a few minutes early. I'd definitely take the train again to visit Orlando because it gave me a break from having to do the long drive as I usually do. If going to the parks, I recommend the Mears shuttle that leaves right from Terminal C. The walk to Terminal C was easy and there's lots of signage. The Mears shuttle being right there makes it easy for Brightline customers. read more

Brightline Boca Raton Station - Inside train - Train Stations Near Me - Boca Raton, Florida

I thought this station was very well kept compared to some of the others i have been to. It was less hectic, clean, and had a good assortment of snacks. The staff was very attentive in the premium lounge. Food was limited to snacks unlike some of the other stations which had fresh food read more

Brightline Boca Raton Station - Train Stations Near Me - Boca Raton, Florida

This brightline station is smaller than Orlando, Ft Lauderdale or Miami, but what it doesn't have in physical size, it makes up on personality. Had a very pleasant experience here. Going through security and boarding was the easiest experience I have had. The Premium Lounge was well stocked, and had items you won't find on the train or at the other stations. The Premium Lounge here was smaller than the rest, but I liked it far better than Ft Lauderdale or Miami. read more

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We were spoiled at the Orlando Station, comparatively speaking, but this station was OK. Security was on point, the place was clean (including the restrooms), they had a small mini mart and an area for premium ticket holders (which we were not on for our return trip). I really don't have much more to say, although I got carpal tunnel writing the review for the Orlando Station. read more

Had a great experience at this station. I found the process quick & easy. The staff was really friendly and the station was very clean. I got to experience the premium lounge, which was a really pleasant experience as well. The convenience of the brightline is so great. read more

Brightline Boca Raton Station - Train Stations Near Me - Boca Raton, Florida

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First time user of the Brightline, from Boca Raton to Orlando. The Boca station is brand new, immaculately maintained and well staffed. There are two waiting areas, one for premiere clients and the other one for all the others. The premiere lounge offers complimentary snacks and non alcoholic beverages, as well as a fully stocked bar. Comfortable seating in clustered arrangements, lots of plus for your equipment to get changed. Also has free WiFi. It was a pleasant area to wait. While I did not use the parking garage I could see a multistory structure which can hold about 600 vehicles. An enjoyable hassle free experience. read more

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I am a fan of the train and the entire experience. I have visited a few of the stations. The Boca location it's very clean. Everybody's very polite. I never have any issues making it through security. It's just overall it's a very pleasant experience. read more

I took the Brightline train from Boca station to Orlando for the first time and it was wonderful. I was able to get a round trip Smartsaver pass for under 80$ with a coupon. The station is very clean, staff were approachable and guide you very well . The train itself has spacious seats , plenty of leg room and charging ports for your phone . I also used the QR code in front of the seat to order snack service right to your seat . I will definitely use this service again. The Orlando station is also very clean but larger in scale , two floors and a little difficult to navigate but staff are available. read more

TLDR: don't ride the deadliest passenger train in the US and expect a good experience, even if you're shelling out $100 to make the journey. the Tri-Rail is a great alternative! South Florida traffic is bad; Brightline is worse. Defying all odds Brightline has somehow managed to make the drive down to Miami with the associated I-95 traffic seem great in comparison to the kind of experience you can expect with Brightline. Save your money and spend your $100 on a nice massage to work out the kinks in your back from the long drive: you'll thank yourself later. I arrived at the station at 6:00AM for a 6:14 train. The train was late, but that's not unexpected. The Brightline is many things (extremely expensive, crowded, has bad wifi) but punctual is not one of them. The train eventually arrived 10 minutes late, with no indication there were any issues. After waiting in the train for another 25 minutes, we were alerted FOR THE VERY FIRST TIME that there would be an "indefinite" delay. The reason? Brightline has run over another person. If you're a South Floridian this isn't really news. This is around their 200th occurrence (I believe its the deadliest commuter train around, their greatest achievement!). This accident had occurred hours before, with ample time for Brightline to give notice. They claim they had no way of knowing of the delay to advise passengers--a shocking claim given the delay was based upon an accident they were intimately involved in. They send a plethora of advertising texts, but can't be bothered to send out an alert to paying passengers when their trains will be "indefinitely" delayed? This, I'm sure, in the hopes of gobbling up more of the passengers' money, by giving extremely late notice--making it impossible for most people to make it to their obligations on time. I would love to say I'll never use them again, but their predatory policies offer only credits rather than any kind of refund, something I learned after putzing around with various computer voices before I finally was able to reach an agent. At $100 a pop, tough to justify the money wasted. read more

I decided to catch a Heat game the other weekday and planned to drive down for the event. I had a few different people telling me how smooth and easy the Brightline was. So against my own thoughts on it, I decided to take the Bright line down and back. My reservations were mixed with positive thoughts about it. with only a couple stops between Boca and Miami, and it being rush hour traffic after work, it seemed like it would at least be much quicker than driving. I was happy that as I was buying the tickets I realized they had parking right on premise too, so I didn't have to think about taking a ride-share to the station. When i walked in and scanner my premier ticket I got to hang out the VIP lounge. They had plenty of complimentary drinks and snacks I was pleased to see so many Heat fans coming in pumped up to go see the game too. Boarding was smooth, and a beautiful train. it was easy to recline a bit and they came every few minutes with complimentary drinks and snacks. The return was very smooth, the Miami terminal is plenty close to the stadium. I was back in the new and sleek clean vibes of the Boca station. It couldn't have been a better experience. read more

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The station is new and still needs to be finished. We were able to go in and check in through security without a problem. It was a decent ride on New Year's Day and it wasn't crowded on the holiday, which was nice. It's smaller than the West Palm Beach Station. The premium lounge and market isn't open yet. However, the charging stations for electronic devices were working while waiting on the train to arrive despite of some of the areas being under construction. We were able to sit comfortably and was able to wait outside for a small period of time before the train arrived. There is plenty of room on board to stretch out your legs and sit back during the ride. You have the option to purchase drinks and snacks during the ride if you desire. If you upgrade to a higher level seating for an extra cost, the food and drinks are complimentary. There are staff members making sure everyone is comfortable and on standby for food and beverages if needed. Even though it's a little costly, I recommend taking the Brightline since it's clean, so easy to bypass all of the traffic on 95, and a smooth ride to wherever you got to go. We took it from the Boca station to the Aventura station and it was a half hour. There are more stops to be added in the future and I find it's the way to go if you don't want to drive through the traffic. Thanks for the trip! read more

Brightline Boca Raton Station - Train Stations Near Me - Boca Raton, Florida

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First time taking the Brightline train and I love that the station is very clean and the staff was very friendly and helpful. I opted for the coach seat since I took the first train out from Boca to Miami and saw that there were a lot of empty seats in coach so that meant it was going to be a super nice and quiet ride. They do scan your bags and you go through a metal detector like you do at the airport which can take a few minutes if you come too close to when the train leaves, not sure how busy it would get. I would recommend getting the ticket and downloading the Brightline app ahead of time and not at the station day of because it is more expensive to book at the station/last minute. If you plan to take the first train to Miami that arrives around 8am, the free shuttle from the Miami station to the beach does not start until 10am so you would have to take an Uber if you book the coach seat. Wasn't a big deal for me since I got the coach ticket and it was $12.50 + $22 Uber ride (with tip) to Miami Beach at 8:15am so that made it $34.50 vs the premium ride which would have been $37 that includes a 5 mile Uber ride but if it is longer than 5 miles, Brightline claims you pay the difference and get a discounted ride but I first booked premium to see how that worked and it said I would still have to pay $37 + $16 (tip not included I assume). Some of the tickets at various times can be quite expensive. Like I saw it was like $60+ for premium ticket coming back from Miami to Boca and around $24.50 to $29.50 per ticket even for coach. This would be more cost effective for a party of 1 and maybe even for 2 but definitely not for a family. When you book the ticket on the website in advance, it assigns you a seat but you can change the default selection which is great! read more

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So lemme start this off by saying the station is open but it isn't exactly finished yet. The market is still closed, the premium lounge is still under construction, the seats don't have power yet for the built in charging plugs, workers are still painting and other general finalizations are in progress. That having been said, and as someone who road commuter rail in Florida and California for many years, i will say my station experience was fantastic. The staff was super friendly, getting through security was a breeze, the parking experience was great with the attached private garage, and super clean bathrooms made for a pleasant waiting and travel experience. The waiting seats are also quite comfy. The biggest surprise for me tho was absolutely the bathrooms. If you've ever had the "pleasure" of using a Caltrain or Tri-Rail station public bathroom, you know how bad they can be. Well the bathrooms here were well lit, extremely clean, the toilet paper had the little folds to make it a triangle like you find when you check into a hotel room. But the wildest thing about it for me as someone who travels abroad often, the door's actually closed all the way and didn't have the typical panel gaps like you usually find in public restrooms that you end up accidentally making eye contact with the person through while trying to find an open stall. That alone to me is worth an extra If the station had been completely open this would have been a 5 star experience, but with half the amenities closed its a 4 from me. Look forward to riding again next time im in town and actually being able to use all the features of the station read more

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The Brightline app has improved tremendously. Brightline is clean and the staff in Boca Raton was very helpful. Electra a staff member in Boca helped me navigate the app to update my ticket. She also helped me with the entrance into the snack area as you must scan your credit card for a prepaid charge of $10 to enter. The charge is credited if you do not purchase anything. You select items and the technology is amazing. It determines the items selected by you removing them from the shelf and then you tap if you went s receipt. The ride is smooth and comfortable. My Uber ride from Delray to boca was the same price as the brightline from Boca to Miami. The staff on the train is extremely friendly and courteous. Ismael was helpful and went above and beyond to ensure that I was comfortable. If I could choose brightline for all commutes, I would! read more

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Beautiful station, very comfortable and clean while you wait for the train. The train is also comfortable, clean bathroom on board, very smooth and quick. Just wish it was cheaper! read more

Brightline Boca Raton Station - Train Stations Near Me - Boca Raton, Florida

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Delayed two hours and 45 minutes 54 minutes after striking a pedestrian no freebies. And no talk of refund of train fair is that fair? I'm thinking unfair. read more

Brightline is my favorite way to travel to work in Miami. The Boca Raton station is beautiful and spacious with a seating area, tables (equipped with pens and paper if needed), bathrooms, water bottle fill station and a small convenience store that's self check out. I normally take an early morning train (leaving at 7am) and EVERYONE is so nice and welcoming. My favorite part is that they wave to you as the train leaves. These trains are always on time (with few exceptions), so it's important you get there around 10 minutes prior to boarding to go through security and be standing on the loading platform to board. You can use an app, or the website to purchase tickets. I use a 12 ride pass for commuting since I don't go to Miami every day. This pass lasts for 30 days and you can transfer tickets to other people (haven't tried where I give someone a ticket without me on the same ride, just FYA). Parking if you pay beforehand is $7 and super close. My advice is to look at the seats and choose one that works best for you (seat selection is free). There are seats that ride backwards and some that are 4 connected. I have pictures of both below! There are outlets at all seats. The boca station is right near Mizner Park which has many good restaurants, shops, bars, and entertainment! read more

Brightline Boca Raton Station - Bright commute this morning! - Train Stations Near Me - Boca Raton, Florida

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I've taken the Brightline from Boca Raton southbound four times so far this month. Only one of the four trains was on time. The other trains ranged in delays from 45 to over 3 hours. If I were you, take the Tri-Rail. It's cheaper and much more reliable. read more

Best place ever! So nice and friendly So new and clean and premium lounge was every thing fabulous! The staff the ticket representative everyone was amazing read more

The station ticket purchasing experience can be a little troublesome but it was manageable. Easy parking at the station, I recommend booking online for easy use and cheaper parking. I was not happy about the fact it looks like Boca Station has a bar to wait at but the station manager Bob was so pleasant and was extremely helpful at getting us taken care of , he asked Jessica to come out and grab some cocktails while we waited. These two wonderful people made our Brightline experience a comfortable one. read more

Super clean! Great staff, nice waiting area.. I thought parking was going to be $7 per day(it was around $15) so not sure what went wrong or if I read it wrong. Also learned that booking. Brightline + (private ride) is a little confusing .. when we arrived in Miami we had to get it worked out at information booth. Everyone was incredibly helpful .. I will book an Uber upon arrival next time however. read more

This is the only way to travel! Now I will start off by saying I purchased the premium ticket for my trip to WPB from Boca Raton. I arrived at the Boca station about 30 minutes prior and upon entering they scan you belongs and you pass through a metal detector. Since I had a premium ticket I had access to a special lounge that was at the far end of the station. In the lounge you receive 2 drinks as part of your ticket and a great selection of snacks including a charcuterie cup, fruit cup, juice, coffee, tea, chips, and candies. The staff in the lounge were exceptional and super friendly. They answered all of our questions since this was our first ride. A couple minutes before the train arrives you head out to the platform and directed to the premium car. In the premium car you are entitled to 2 additional drinks. The ride was so pleasant and relaxing compared to driving in south Florida these days. Next time I'm taking advantage of the lounge and arriving an hour ahead to really enjoy and relax. read more

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Very clean train station! Workers are nice and helpful. The train itself is very nice and they have drinks (alcoholic too) and snacks for order, charging ports, and free wifi! read more

Brightline Boca Raton Station - Train Stations Near Me - Boca Raton, Florida

I'm excited this station got added. However, it was disappointing when the original date of travel from Boca to aventura got cancelled. Then the wait for the return is 3-5 business days. They were nice enough to add an additional $50 credit to the account, but you also have to wait and see (3-5 business days). Then I booked new travel tickets to see the Boca and aventura stations two days later. The experience was disappointing again. When we arrived at the seats there was people in our seats. The train had double booked seats. Then I went to find other seats, only to be scolded by staff that I "couldn't" seat "there." I proceeded to explain the evolution of the mess. To top it off, the train was late to the station and I kept asking if the return train would be delayed as well. No one could answer the question. When I arrived at aventura I had to ask about three people to inform me whether the train back had left or was delayed. I finally boarded the other delayed train back. I hope the company can fix the hiccups. Because I really do like Brightline and what it could be. read more

This complaint is for Briteline in general. I have traveled numerous times on the train from Orlando to Miami and back. My wife on one of the trips got delayed for more than 2 hours because of an accident. Another time we were delayed because of another accident. The rrip before last it was late. Today they canceled our trip at 7:45pm to 8:45, then they said it would be 10 to 15 late. I know that accidents can not be avoided but Briteline should give passengers a discount for these delays. On todays train ride I asked the woman that brings the food to lower the volume on the speaker, because when the person was talking into the microphone it was extremely loud. It when in one ear and out the other. Enjoyed the train but not the inconvenience. Think i will be driving again. read more

The premium lounge in Boca plays loud music. It's wrap and pop so if you're on a business conference call, it's very disruptive.

DO not park in the garage you may regret it as sometimes you pay 2 times for parking. do not risk it do a drop off

Once you enter,where to park is a bit confusing as there's no direct signage when you pull up. Recommending publix parking signage to be front of the entrance. Pre-parking is seamless as we prepaid our parking through the app. Your license plate is preregistered so no need for change or parking attendant. Upon entry you scan your ticket right down the app and go through security like TSA. There's a convenient shop with a variations of snacks. some childhood ones to enjoy too. Remember Bugals? You scan your card for entry and pick what you'd like. The pass -thru revognizes what you purchase. (check your account for the authorization hold) pretty cool feature. Premium seating is at the end design to enjoy with more comfortable seating,coffee,tea and baked signature cookies. Hits and oldies play throughout the station as you wait which makes for fun karaoke. We sang a few Whitney Houston oldies! In general seating there's outlets on the seats to quickly plug in to get work done or simply charge your phone. Clean and smoke free environment. Women and Men restrooms available on opposite end. accessible for those with wheelchairs or for the assisted. Looking forward to many adventures! P.S - you could purchase tickets here too! read more

Brightline Boca Raton Station - Lobby of Boca Brightline station - Train Stations Near Me - Boca Raton, Florida

Due to medical reasons, my 90 year old mother is unable to make the trip using Brightline we intended to go on. I called for a refund. I offered to provide medical proof that my mom (and myself as her caretaker) won't be able to make the trip. They refused to provide a refund. Only a credit. I find this to be horrible customer service. read more

For Christmas, I bought 2 VIP tickets to take the Brightline from Boca to Miami to spend the day with my lovely wife. We drove to the Boca station and I paid $10.70 to park through the Brightline app. Unfortunately, the train was delayed an hour, then cancelled altogether. So, we decided to just drive to Miami instead. Brightline was cool about it and gave us a full refund for the ticket and, then separately, the parking. Today I got a letter from a collections agency for $42.50 for parking! When I called Brightline, they said I was on my own. Can't make this up.... Brightline, the gift that just keeps on giving. read more