The Westwood Plaza is one of the better assisted living places in the area. It's located on…read moreWestwood Blvd in a nice neighborhood that is very walkable for those who can go out. I helped a psychotherapy client of mine move from another place in Hollywood where he was doing terribly. Within a few weeks of living at the Plaza, he came to life, making friends, looking much healthier, taking care of personal hygiene, all of which hadn't been happening for at least a year in the other place. I highly recommend The Plaza for all these reasons and most importantly the staff, especially Luz and Theresa, really care about the residents and go out of their way to make sure they are taken care of.

A really good assisted living care home. Staff are super friendly, patient and kind. A shout out to…read moreLuz and Theresa who go above and beyond. I highly recommend.

Hilda and her staff and family are so lovely. Do not bother looking anyone else to take your loved…read moreones, Hilda's home is full of love and joy!! I am so happy that my husbands family took Auntie Jane there, she was very happy with all the help, she said the food was delicious and Hilda and her staff always welcomed us in for frequent visits to see Auntie. Thank you Hilda, for everything you did for our Auntie Jane (Best known as plain Jane)

Outstanding board & care facility in West Los Angeles. Hilda and her staff are some of the most…read morekind and caring people we could have ever hoped for in caring for my elderly aunt who suffered from dementia. We chose a board & care over a typical nursing home environment because we wanted our loved one to feel at home. The home is spotless, the meals are amazing and the level of care is 2nd to none. Hilda, you made a truly difficult time for our family not only bearable, but seamless. We are eternally grateful to you and your lovely staff for caring for our sweet Aunt Betty in her final chapter. God bless you!

I am the DPOA for a dear friend. I was the one who initially looked at the facility. the dining…read moreroom is very nice. they have a Chef preparing delicious meals. The staff is very attentive. I was given a choice of rooms for my friend and picked the perfect one for him. After two other facilities where he was extremely unhappy with, Terraza has worked out really well. I often have a meal there too. and am very pleased with what they serve.... The neighborhood is also nice and quiet.... This is a good place....

I come here to volunteer 1x a month for 2 hours with LA WORKS. We play bingo, give manicures, and…read moresit and talk with residents. The place is well maintained and looks new on the inside. Free water and tea as well. We only saw the game room, dining area, and the beverage area. It looks like there is some kind of mtg room or screening room too. Staff was very friendly and nice. I did not see any parking but I found a street parking spot. Worst case, park at VONS and cross the street. The residents were fun, chatty, grateful, and happy which speaks well to the place. Can't wait to go back again next month. I met some really cool volunteers.

The Beit Shalom team has made my father feel like a part of the family for over 6 months that he…read morehas lived in their care. Most recently he has lived at Ocean Pearl for two months where he has received healthy and diabetic friendly meals, exceptional care and a beautiful and clean atmosphere. The home is beautiful, newly remodeled with lively furnishings and personalized service to daily support needs. Our family visits regularly and Is always met with kindness and updates on my dad's care. The owner and administrator efficiently handle all of our requests, with a smile. I highly recommend this facility to anyone looking for a wonderful quality of life.

From the owner: What makes our facility unique is its size, experience, and available resources. Our 6-bed facility…read moreensures that staff are always available when our residents need them. Larger facilities struggle to ensure that everyone is exceptionally happy because they have to keep track of so many residents. Furthermore, because we've been operating other similar facilities for over a decade, we have the skills, experience and resources to help you make the right choices and keep your loved ones happy, safe and healthy. Our facilities specialize in dementia care, mobility impairment and many other conditions that would impair an individual's ability to preform the many basic activities of daily living.

How nice that you are reaching out - a year later! When I brought up these concerns at the time,…read moreno one cared. Now that you see there is a review posted, you suddenly want to resolve the matter. There is nothing to resolve. Your actions spoke for themselves. The excessive billing, the cold-hearted treatment, the utter disinterest in the concerns I voiced - I still recommend that families do not put their loved ones here.

This community was so clean when I visited, the residents all looked so happy and engaged. Others…read morein the area don't have that home and welcoming feeling.

Absolutely wonderful facility. From the moment I walked in, I knew it was a true home to many. From…read morethe staff, to the adminstrator, and the homecooked meals, it was a place I felt comfortable in, instantly! They truly care for their residents and the work that they do. I would recommend this community to anyone.

Sadly they are all about the art on the wall and draining your bank account…read more Management has zero compassion or empathy. Some of the employees are kind and caring but they are overworked and exhausted. There's no consistency in their staff which is disorienting for the elderly. And...they lie, which is the worst of all. For almost $17k a month THIS is what we get?! There must be better places for my mom!

I have lived at Belmont for 4 1/2 months & am very happy here. I've met many interesting people…read moreand enjoy the programs that celebrate every holiday. I've recently began taking an excellent Spanish language class that meets weekly and love using the salt water pool that's heated to 85 degrees! I began a program that screened all the fine documentary films of Amanda Pope who had recently retired after a 30- year career at USC's School of Cinema teaching both directing & documentary film making. Amanda introduced her films & shared fascinating "behind the scenes" info. She also stays to do a Q&A with the audience post screening. I really wanted to give Belmont a 4.5 rating, but there was no option to do so. There is no perfect, but aside from a dining room with poor acoustics, I think it's a great place to find companionship, a stimulating environment and an opportunity to have great fun and continue growing as we age! Before signing off, I must note that the well trained staff gets great credit for taking such good care of us. Many young people are available to help us with technology, the house keepers become good friends, the drivers get us to appointments on time and the engineers are great at fixing things in our apartments. They are the underpinnings of our stress free life. Audrey Stein

This review is long overdue. Back in October of 2023, I spoke to Ron on the phone about wanting to…read morehelp my parents find an assisted living facility for them. I felt that he was genuine and honest. I could tell that he really cared and enjoyed talking with and helping people. He was very knowledgeable and honest about the types of facilities that would be a good fit for my parents. Susan then followed up with an email summarizing Ron's picks for my parents. I so appreciate their kindness. I could not recommend The Passat Group more.

Ron and his wife Susan of the Passaro group saved me by finding a place for my mom. Her health was…read moresliding after a severe bout with pneumonia and she was no longer able to live by herself. Since my daughters wedding was upcoming quickly, I needed a place for her to move and call home. The Passaro group found the perfect spot for my mom, and she loves it! (even commenting that she never wants to go back to her house!) I can't thank them enough!

Terry Santos (Manager) and the rest of the staff are very professional and helpful to the residents…read moreand to the providers that visit their clients. Every time I visit, I see the Facility very clean. Terry the Manager works very hard to keep order and makes sure residents are safe. I am very satisfied with this Facility thank you Terry for your patience and your hard work!!

The Manor is literally a Hell hole. I would not even allow my dog, much less a human I cared for,…read moreto spend 15 minutes there. The single rooms are the size of a closet without a closet. The facility is beyond nasty without sufficient supervision, especially on the weekends. Before you allow a family member into this facility, visit the actual rooms where people are housed. I have seen cleaner prisons. It's truly sad, the residents there are great people. They deserve better treatment and living conditions.

because my loved one is at Welbrook I sleep soundly. she is…read morevery well cared for, well dressed, clean and well fed. maybe the constant activities meant to stimulate aren't her thing, but the entertainment and community are wonderful. great staff highly recommended

A beautiful residential care facility in the heart of Santa Monica. The only such facility on the…read morewest side of LA with a nurse on staff 24/7. A high tech monitoring system is built in to the building that alerts staff to any potential need for assistance such as falls, so residents do not need to wear devices on lanyards, etc. Facility resembles a high end hotel, bright, cheerful, and beautifully furnished and decorated. Staff is outstanding, helpful, and attentive, and assists residents with FaceTime or Zoom calls to friends and family. The most important characteristic of The Welbrook is its commitment to residents' care and comfort. Each resident has a cute private studio apartment (no individual kitchen facilities, as all ambulatory residents eat in the lovely dining room). This is not a "for profit" facility, and it has only 3 fixed price points that depend upon the amount of physical care a resident requires--no "cafeteria"-style menu of fees for services such as medication management; the fixed fee covers everything. After some terrible SNF experiences and a difficult struggle to locate an acceptable residential care solution for our family member, we tripped upon The Welbrook. It was the answer to our prayers and a huge relief for the family. We are now relaxed in a way we have not experienced in several years!