Dad moved here last June and we could not be happier. He is so well loved and well cared for and…read moreSAFE! He had lived in an assisted living and then memory care in a large complex previously for 5 years. After hip surgery he needed to be in a wheelchair and required much more assistance. Here he is never out of sight or sound from a caregiver. He spends hours in their beautiful garden in activites with other residents. We adore the staff. They make sure he is drinking water or juice throughout the day. He has two alarms at night to ensure that he does not get up in his own. The owners live on the premises. Management is in constant communication with us. It was hard to leave his former residence as we'd grown so close to everyone - but it was the smartest move we've made.

From the owner: We are a Residential Care Facility for the Elderly, specializing in memory care focused with hands…read moreon care with clients who need 24 hour around the clock care, while living here in our gated community.

I highly recommend their services. The staff's communication flow really provided peace of mind and…read moremade for a great experience.

Terrible experience. Over promised quality…read more Under delivered results. Dont let their words fool you.

I spent 2 weeks at Pacific to address my disability. What was an important factor to me was the…read moresize. 47 patients and only 2 to a room. The crew were wonderful and I received top notch PT and OT. I interacted with a lot of patients during Bingo. It was very refreshing. I even got to watch Monday Night football in the common area. They had many great activities. I even got a great manicure. The most pleasant surprise was the Chef. Retired military and one hell of a creative cook, especially the deserts (even though he is a 49ers fan) vs my Rams. When it was time to leave they helped me pack as I had brought way too much stuff (clothes). A special shout out to Michelle and Mark for taking such good care of me. Sorry it took so long to post but I've been working hard at outpatient PT.

Westwood Post Acute Care provides a clean environment with friendly staff. The Director (Julie Y)…read morewas extremely helpful in placing my loved one and providing all of the necessary care during her rehabilitation. I definitely would recommend this place!!

I cannot say enough wonderful things about Stephanie Brynjolfson, Executive Director at Brookdale…read moreOcean House and her team! Stephanie is an exceptional leader and, more importantly, an exceptional human being who genuinely cares about the people and families she serves. Her team is so amazing as well I have personally referred families to Stephanie, and she has consistently gone above and beyond to make sure they feel supported, welcomed, and truly cared for. Entrusting someone with the care of a loved one is an incredibly important decision, and Stephanie is someone I trust wholeheartedly. Her compassion, integrity, professionalism, and dedication to seniors are evident in everything she does. She leads with heart and treats families with the kindness and personal attention they deserve. I am always proud and confident to refer families to Stephanie and Brookdale Ocean House. Any family fortunate enough to work with her is in excellent hands. Five stars for an extraordinary Executive Director and an even more extraordinary person!

you would be very very lucky if you spent your golden years at The Brookdale Ocean House. The…read morelocation doesn't get any better. Many residents walk daily on the ocean park path. there is a beautiful courtyard with a Boci court, lots of public spaces with great views. the dining room staff is efficient and we thought the food was delicious. A shout out to the executive director Mario who is really getting the place in shape now and my experience with Alexis who runs health and wellness was also 5 star. Whole staff is very caring. Another thing is the residents are very friendly and welcoming. Some senior homes have cliques and Ocean House has a great mix. you are always welcome to join a table. They celebrate all religions holidays and make it festive. They have started a needed refurbish project with new furniture so I believe this home is very stable.

Ron goes above and beyond to help families find the right fit for their loved ones. We had a very…read morecomplicating situation and he went to extraordinary lengths after the LA Fires to let us tour places that were still evacuated. And ask him to tell you what creative and compassionate lengths he went to helping families visit their loved ones during COVID.

I needed my father moved into a senior living community immediately. I imagined it would take at…read moreleast a month if not longer. Ron Passaro responded to me and was on top of my request from day 1. I was in town for only 1 more day and he arranged for us to visit a place that checked our boxes that day. In under a week my father was able to move in. Ron made miracles happen. Ron was honest, he worked within my father's budget and it was a very positive experience that exceeded my expectations.

My sister lived in the memory care unit for several months until she died. The facility is…read morebeautiful, well cared for, and spotless, in a warm and friendly environment. We felt welcome and supported even during some behavioral challenges. The executive director, the wonderful caregivers, receptionist, staff and parking attendants are all very compassionate, attentive and responsive. They are well trained to deal with dementia patients and capable of supporting patients and their families through a difficult time. Truly a special group of devoted caregivers! A bonus is that in an emergency your loved one will be taken to the very fine UCLA Santa Monica Medical Center, just two blocks away.

I had a great experience taking my mother on a tour of Ivy Park in Santa Monica! My mom is not…read morequite sure if she's ready for assisted living yet, and the staff at Ivy Park were so kind and sympathetic to her situation, with absolutely no pressure. Amber took us on a tour where we got to see all of the resident common spaces and a beautifully appointed apartment. All the residents there seemed to be comfortable, engaged, and enjoying themselves. We even got to try the food, which was delicious! I felt like Amber cared about us as human beings and was truly listening to our feedback and my mother's preferences for her living situation. Transitioning to assisted living is a huge and difficult choice for everyone in the family, and I really appreciated the compassion and empathy we received on our tour.

My father lived at A Caring Touch for almost two years before his passing away last week…read more I cannot thank all the caregivers and managers enough for all the love, support, care and concern they gave my dad and my family. From shopping for his favorite foods, to daily walks to the park, to arts and crafts, to weekly music-the entire staff and owners worked tirelessly to make my dad's last few years as comfortable and loving as possible. I highly recommend A Caring Touch to anyone who is looking for a loving and safe home for their loved ones.

Great location and beautiful property! The person I spoke with was nice and very knowledgeable.read more

1. Poor care of the seniors at this establishment. One resident had a broken ankle took weeks for…read morethe resident to receive medical treatment. Ankle was extremely swollen poor lady! It was brought up to supervisors and management and was being brushed off as if the lady's ankle is just like that. 2. Very Unprofessional management, poor and wrongful judgment from supervisors. Very unorganized staff maybe due to management or supervisors. 3. Always short staff, workers quit within weeks or get fired because of the unprofessionalism and support from management. 4. As a relative to a former resident the residents record audio and video on what goes on in this establishment. Multiple visits from the City Of Santa Monica License Department also The Fire Department. This place needs to be extremely reevaluated. 5. Please be aware of this place. I care more for the people our seniors that have done their time and just need a hand to survive. Also the caregivers I feel so sorry as a human doing the best you can with what is provided they truly deserve more. Staff fired for defending themselves, fired for being carful , fired for being concerned to our fellow seniors! Always being blamed for others mistake! I will forever cherish the good caregivers. 6. For the sake of confidentiality I will not upload pictures or videos for the safety of the people. Please! Help our seniors! I have reported this place! I am sharing this with the people of Los Angeles. Be aware and please be careful.

Savant of Santa Monica is truly a lifesaver no pun intended when I first walked into the door I was…read moreoverwhelmed by how bright clean and lively the location was we toured on a Wednesday and there was live entertainment in a designated area, on the tour we meant different individuals. We met a young man by the name of Frank who was head of maintenance I believe, while meeting this young man, he emphasize that no matter how small the task is, if you need anything, let him know. By all means he is a man of his words The transition for my mother-in-law wasn't an easy one however Frank made it much easier by responding to our families request for assembling and connecting a television, shower chair a recliner in addition to a host of other things to make sure the family was comfortable and most important. My mother-in-law felt comfortable and safe. It is individuals like Frank that gives a family comfort and peace when that time comes of total future shock and you have to place your loved one in a place that's unfamiliar to them. Savant of Santa, Monica and Frank, my family salutes you!!!

Having a parent with dementia is something I wouldn't wish upon my enemies. It is in a word brutal…read more This is why Visiting Angels is amazing. Honestly, caregivers are truly angels on earth. We have been with Visiting Angels of Santa Monica for going on 4 years. It has been a journey finding the right caregivers for the level of care my mom needed while also finding a good match. Visiting Angels has been there with us the whole way. Our criteria is we need someone daily, we need consistency, and we need people who can do what is required. Visiting Angels has never let us down even when finding a replacement on short notice. It is miserable to have to go through this with our mother, but having Visiting Angels there with us has made a big difference.

It has been difficult with a loved one. We were very clear that consistent care was necessary and…read morethat she can be challenging. We have been with Visiting Angels for five months, initially providing daily care for 8 hours each day. The office, Matt, and Renetta couldn't find reliable people to cover the shifts. Eventually, as the patient improved, they caused more problems than they helped. We reduced care to 20 hours a week, but they still haven't found dependable caregivers. During the first week of 20 hours, they had two people scheduled who had worked there before. On the first day of the new schedule, they sent a fill-in; the next day went fine, but now we learn another new person is scheduled for the third day. Frustrated, we canceled that shift. Two more shifts remain... Stay tuned for updates, but before hiring, ask plenty of questions, since we find it hard to trust what the office tells us. Be very clear what you need, make your expectations known, then wait to be disappointed.

Terry Santos (Manager) and the rest of the staff are very professional and helpful to the residents…read moreand to the providers that visit their clients. Every time I visit, I see the Facility very clean. Terry the Manager works very hard to keep order and makes sure residents are safe. I am very satisfied with this Facility thank you Terry for your patience and your hard work!!

The Manor is literally a Hell hole. I would not even allow my dog, much less a human I cared for,…read moreto spend 15 minutes there. The single rooms are the size of a closet without a closet. The facility is beyond nasty without sufficient supervision, especially on the weekends. Before you allow a family member into this facility, visit the actual rooms where people are housed. I have seen cleaner prisons. It's truly sad, the residents there are great people. They deserve better treatment and living conditions.