Ronnie and the entire staff are thoughtful and thorough and are very much aligned to the care each…read moreindividual needs in their community

Toured this facility today for a great aunt. Luis Monterossa was the tour guide. He was so…read morefriendly, patient, and informative. No pressure at all. Very clean environment. If you have a loved one who is no longer able to stay in their own home, I would definitely check this place out.

The Westwood Plaza is one of the better assisted living places in the area. It's located on…read moreWestwood Blvd in a nice neighborhood that is very walkable for those who can go out. I helped a psychotherapy client of mine move from another place in Hollywood where he was doing terribly. Within a few weeks of living at the Plaza, he came to life, making friends, looking much healthier, taking care of personal hygiene, all of which hadn't been happening for at least a year in the other place. I highly recommend The Plaza for all these reasons and most importantly the staff, especially Luz and Theresa, really care about the residents and go out of their way to make sure they are taken care of.

A really good assisted living care home. Staff are super friendly, patient and kind. A shout out to…read moreLuz and Theresa who go above and beyond. I highly recommend.

Having to find a loved one an assisted living community is one the most important decision I've…read moreever had to make. After I toured 7 facilities, the decision was easy! The Garden of Palms. The facility is lovely, the residence were interacting with each other and enjoying various activities. My uncle's room is exactly as I hoped - a real bedroom & bathroom with a lil kitchenette. (Not hospital or rehab generic) While all I've mentioned above is important - the real reason we selected GOP, TEAM WORK MAKES THE DREAM WORK! The administrators, health, care and support staff are truly impressive. The director, Judah is fantastic. He is very knowledgeable, compassionate and KNOWS every resident. He has assembled a professional and personable team to run this facility like a clock! This team has gone above and beyond the call of duty to help with get my uncle settled in and provided updates to put my mind at ease. My uncle moved in last week (7-11-19) so stay tuned for updates.

My mom has been there for 5 years. She is amazingly happy. She was incredibly reluctant to give…read moreup her home and full independence but once she settled in, she really couldn't be happier. The staff do a great job keeping her healthy and well fed and entertained. It's truly an awesome place.

I highly recommend placing your loved one here especially with all that's going on in nursing…read morehomes. The staff are like family and work together as a team to ensure piece of mind and safety. I'm here due severe weakness from lying down while sick. I receive OT/PT 5 days and they make it fun. I get a true work out, good food according to Dr.'s instructions. Late night healthy snack for those who fall asleep late. This is the most patient and professional staff I've seen that work 24/7 without a drop of laziness while some facilities are known for sleeping. If I ring my call button at night someone is there right away. I personally rate SMHC 6 if the system would allow me but it only goes to 5 stars. Thank you team! Vanessa Forte

My close friend's 91 year old nana fell and had to have hip surgery…read more I've come to visit her several times and she loves the care she's been getting here. She loves her nurse, the food and she's very happy. When she did research on recovery places this one came the highest rated for her insurance. Nana keeps saying she's surprised at how quiet it is here. We are very happy with the people here and the care she's getting. They all deserve recognition. Thanks for taking care of Nana and yes the office experience is excellent.

I am the DPOA for a dear friend. I was the one who initially looked at the facility. the dining…read moreroom is very nice. they have a Chef preparing delicious meals. The staff is very attentive. I was given a choice of rooms for my friend and picked the perfect one for him. After two other facilities where he was extremely unhappy with, Terraza has worked out really well. I often have a meal there too. and am very pleased with what they serve.... The neighborhood is also nice and quiet.... This is a good place....

I come here to volunteer 1x a month for 2 hours with LA WORKS. We play bingo, give manicures, and…read moresit and talk with residents. The place is well maintained and looks new on the inside. Free water and tea as well. We only saw the game room, dining area, and the beverage area. It looks like there is some kind of mtg room or screening room too. Staff was very friendly and nice. I did not see any parking but I found a street parking spot. Worst case, park at VONS and cross the street. The residents were fun, chatty, grateful, and happy which speaks well to the place. Can't wait to go back again next month. I met some really cool volunteers.

Nice place for my aunt to live. She enjoys it here. We spoke to some very friendly guests and…read morestaff. My aunt knows everyone and everyone knows her. Pictures and decorations are modern, interesting and creative. There is a patio in the center of the complex to allow residents to get some sunlight without being near traffic. The carpeting is clean and rugs are safe for residents and guests. I dislike walking into a facility and see rugs with the ends curled ready to have elderly trip and fall. There is a library room, game room, sitting and dining rooms. Very nice layout for residents.

Worst experience we have ever had. We chose this place for our parent partly because it was the…read moreonly Jewish community around the area. From the beginning we were very disappointed with the way the place was run. Our parent was bullied by another resident, and the management did not inform us and would not have, luckily we were told by other residents. The management dragged their feet and did very little to remedy the situation. Of course they did not want to ask the bullier to leave and lose that income. Very little attention paid to residents, very little response to family inquiries/complaints. The residence is badly in need of an overhaul. I hate to think what would happen in case of a fire or other emergency in case of evacuation. The so-called "afternoon tea" is leftover cake from the night before. In all the time my parent was there I met and talked to many residents and their families and no one said anything complimentary which makes me think the good reviews posted here are not genuine.

One thing I really appreciate about Brentwood Health Care Center is how much they do to keep the…read morepatients happy and engaged during their stay. Besides the amazing Physical Therapy team, the Activities Room was such a great place. My uncle was able to get out of his room, socialize, and have fun! They always have different things going on, whether it's games, movies, music, or just opportunities for everyone to spend time together. It's really nice to see the patients laughing, interacting, and having something to look forward to. The Activities Room brings a lot of life and positive energy to the facility, and it's something I really enjoyed doing with my uncle while he was there.

In addition to the facts in my second review, I want to retract my positive comment about Andrea in…read moremy first review. Please tell that unprofessional B**** when an elderly man is dying and his wife of 38 years is crying on his shoulder, keep her mouth shut. She was patching up his other arm, cancer patients bleed easily. I was not in her way nor did she say I was. However, she said, disgustedly, how insensitive my crying was and she was surprised I hadn't been asked to leave. Yes, seriously. Our first experience when he wasn't as sick, I wrote positive things. We had to return when his illness progressed and were treated completely different. My tip is, if your loved one is recovering from a broken bone, or similar ailment this place is fine. If your loved one is unable to defend themselves against abusive staff, you do not want to come here. And yes, Andrea was only abusive to me. Read second review to hear how he was literally tortured by other staff. I've been too busy planning the funeral to file the law suit. See you soon, DJ.

Dad moved here last June and we could not be happier. He is so well loved and well cared for and…read moreSAFE! He had lived in an assisted living and then memory care in a large complex previously for 5 years. After hip surgery he needed to be in a wheelchair and required much more assistance. Here he is never out of sight or sound from a caregiver. He spends hours in their beautiful garden in activites with other residents. We adore the staff. They make sure he is drinking water or juice throughout the day. He has two alarms at night to ensure that he does not get up in his own. The owners live on the premises. Management is in constant communication with us. It was hard to leave his former residence as we'd grown so close to everyone - but it was the smartest move we've made.