My mother passed in the McGraw Center for Caring and had a wonderful experience. Even though she…read moreknew she was passing, it was the place she wanted to be. She thought her room was beautiful and that it felt like home. I liked that it was a dedicated facility, not a hospice floor in a larger hospital. She liked touring the pathways and looking at the plants and flowers as we pushed her in her wheel chair. The staff is very caring and went out of their way to ensure we and my mother were supported. I was able to work out of a private meeting room to take business calls and attend meetings while there. After a direct conversation, the kitchen was very accommodating to her unique dietary requests. Highly recommend this facility.

Community Hospice McGraw is such a caring and compassionate place. The nurses, CNA's and the Social…read moreWorker Shannon is wonderful and very sensitive and perceptive. We were blessed to have this resource. God bless!

I brought Community Hospice onboard, while my 97-year-old dad was in a nursing home with terminal…read morecancer. I wanted to have them available for additional support and pain management, to ensure his comfort. The outpatient staff was amazing. I had numerous problems with the nursing home following their own protocol, rather than the specific hospice orders they should have been following, especially regarding pain management. It was very upsetting. Three times, during the last week of my Dad 's life, a hospice nurse had to come out (after hours) to school the staff at Regents how to follow hospice orders (and we were still having issues). Finally Chris came out and he was absolutely wonderful. He was so compassionate and attentive to our needs. He made calls and advocated for my dad to be admitted to one of Community's inpatient facilities (SV on Belfort). This was truly a Godsend. Because of his going above and beyond, late into the night, he was able to obtain orders to have my father admitted. It was almost midnight, when he was transferred to the SV location, but I felt total peace for the first time in weeks, when I entered the 5W Hospice wing. My father wasn't there long, but died pain free and with dignity, giving me tremendous relief and comfort, during his final journey home. My gratitude to the entire staff at Community Hospice, for all they did to support me and my father, but especially to Chris for being a literal angel when we were in desperate need of one.

Attended the Annual Tree of Life Service tonight. Very special and amazing night of remembrance…read more They did a great job with the service! Thank you Community Hospice for all you do!

Vitas hospice. No communication whatsoever. A Vitas nurse went to visit the 87yo gentleman I watch…read more She decided EMS needed to be called and he sent to the hospital. SHE DIDNT CALL ME TO TELL ME. I had to find out late the next day ONLY because a family friend went to go visit him at his assisted living apartment to find he wasn't there. The communication is AWFUL. The only reason I chose Vitas for him was because I was under the impression and it was "sold" to me like they worked together with COMMUNITY HOSPICE, the nonprofit. I would think twice about going w Vitas. The care given was fine but with my experience caregiving, I have worked w COMMUNITY HOSPICE and they know what they're doing MUCH better than Vitas. Highly disappointed in Vitas.

my husband was in their care for a little over a month he passed away on oct 3 2025 my cna alexia…read morewas the best part of my team nurses did not seem to care only a job to them i would never recommend this company to anyone a lpn stood over my husband and told me he was in dying process very unprofessional today after 8 months i got my memory bears ....if you need hospice care please look elsewhere if you want quality care for your loved one

I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

My mother was in a skilled nursing facility under palliative care and the option was made available…read moreto have Community Hospice care workers come in and assist with her care. She would stay in the facility, but Doctors, RNs, LPNs,Social Workers, and Chaplains would all come into the facility to see her and provide extra care. This was covered by her insurance so I did not see any down side to this. In fact, it turned out to be one of the best decisions I could have made. My mother lived for about another month and the care and communication from the Community Hospice personnel was top notch; they were all so helpful and considerate. These are truly caring people to assist with your loved ones. All were so helpful and nice but a few special words of praise for Shantrel (RN), Debbie (Social Services), and Grant (Chaplain). Thanks, Mike

I thought Hospice and Pallative Care was good until now. My mom, 81 years old, has Alzheimer's…read more She lives with me. I hired Community because I needed some relief. Below are the reasons for the 1 star review. I would give them a 0 if I could. 1) Emergency call one night because a rash was caused by the non rinse body wash they gave. Nurse came from St Augustine, said "I have a bad back and I am not going to work this hard. Next time you will have to wait for someone from Jacksonville or Orange Park." Nurse stated no problems with the wash before. 2) Another Emergency call to hotline. Swollen ankles, can't walk. Nurse called with ETA from Orange Park - 1.5 hours. She showed 3 hours later. RN: Sorry. 3) Person they sent to help with bathing tracked mud throughout my home. When I told her that she had mud on her shoes she didn't take them off. I asked her to take them off. She said, "well as long as you don't mind me not having shoes on." I cleaned up the mess she made and she never helped me. 4) RN came to get help get Mom on Community's unit at Baptist South for Respite care. Tested negative for Covid that day. Asked me why didn't I speak with the Social worker first? I explained to her that I had never spoken with or seen mom's social worker. The Sw that came for the 1st visit wasn't her SW. Then I found out that she had gone to a locked unit to visit my mother without notifying me first. 5) RN told me to not take anything with me to Baptist South for Respite care. "they have everything you need. You will need to feed her prior to going because dinner will be over." I took her items anyway and I did feed her. I have a video of her in the room when we arrived laughing, walking around, and talking to me. Baptist South Nurse came into the room and said, "I see you brought some of her things." Me: "Yes, I am sorry if it is against the rules. Also, I have fed her." Nurse: "Who told you that?" We welcome her belongings. This is her room. We have her dinner tray if she is still hungry." Me: "I see you have the no rinse wash. She is allergic to it." RN: We have had a lot of people have reactions to it." RN: "why is she here?" Me: "Respite care. I think she has a UTI and she is scratching a lot." RN: "ok well we will treat both of those and cut her fingernails. She will have the right meds when she leaves here." The next day I showed up in the afternoon to bring her robe, thinking she would be walking around and need it. A new nurse was in her room and the room was completely dark. My mother had a round red mark on her cheek. Me: "What happened to my mom's face?" RN: "She's been sleeping on that side." Me: "for how long?" RN: "Since you dropped her off." Me: "what did she eat today? Drink?" RN: "She's had nothing since you dropped her off." Me: "What about treating her for the UTI and scratching?" RN: "There was nothing in report about any of that." Me: "What did you give her?" RN: Morphine, Haldol and Seroquel." Me: " You do realize that she is in here for Pallative care and not end of life?" RN: "let me read the notes." I was able to wake my mom up by using cold water. I gave her food and drinks. The next day I went to get her out (she was supposed to stay 5 days). She was knocked out again. Once again cold water woke her up. I called the RN and told them I was taking her home. She couldn't walk and was talking gibberish. I fed her and let her nap. She then tested positive for COVID. I revoked the contract with community. When she was in the hospital for COVID I received a call from them asking for a second chance which I replied, Never. You almost killed her.

If you are lost in the world of senior living or care, needing to find help right away for mom or…read moredad, look no further. Michael and his team are extremely knowledgeable on what the best options will be, and will guide you from begining to end until a confident decision has been made.

So happy I met Michael Saffy and Silverlink Consulting. Extremely compassionate, professional and…read moreknowledgeable. They were an amazing asset with my in-laws had questions about what they should do after an accident and needed options/pricing. If you need options for your parents or grandparents please call Silverlink first. I wasted so much time trying to research on my own, and got better pricing and access to places/services I didn't know existed by using Silverlink. They are truly a one-stop-shop for everything we needed.

Our experience with Haven Hospice Center-Orange Park was deeply disappointing, especially due to…read morethe behavior of the night shift nurse. From the moment she arrived, it was clear she lacked compassion and professionalism. She would administer medications with no effort to speak to the patient or family, often moving through the process as if it were a chore. When we had questions, she acted visibly annoyed, making us feel as though we were a burden. Her demeanor was cold, and she walked around with a sour expression, never offering a reassuring word or a simple smile during such a challenging time for our family. The lack of empathy was disheartening and unacceptable, especially in a hospice setting where care and kindness should be a priority. My hope is that the hospice center takes this feedback seriously and addresses the behavior of their staff to ensure no other family has to endure such treatment during an already difficult time. Families in these situations deserve support, compassion, and understanding--not rudeness and indifference. Havrn responded to my Google review calling the patient their "customer." just like the night nurse, showing zero empathy.

Our beautiful mother passed early yesterday morning after 5 days of care at Haven. My brother and I…read morewere able to be there with her the whole time. The care that she received was top notch. They immediately responded each time we requested additional meds to keep her comfortable when she seemed restless. They provided updates to us in a kind manner and were honest each time. Every nurse, CNA, and NP had amazing bedside manner. One nurse that completely stood out to us was Kayla. She was so sweet, understanding and sympathetic to our mother and to us. The facility is very clean and doesn't have a hospital feel. The sitting areas are a big relief when you need to take a moment. Haven was a blessing to us when we needed the higher level of care for our mother.

What a fabulous local resource we have here in PVB/Jacksonville. The staff is so caring and…read moredelightful to speak with that I feel like I am talking to family. It's some comforting knowing that their are still companies out there like this to help families when they need home health.

From the owner: Saint Michael's Home Care goes to great lengths to ensure our caregivers exceed the standard for…read morecompassion, communication, punctuality and professionalism. We wouldn't hire anyone not fit to take care of our own mother.

The staff at Comfort Keepers Jacksonville FL provide professional, caring, and reliable service. I…read morewould recommend them to anyone who needs assistance in the home, even for just a few hours a week!

From the owner: Comfort Keepers of Jacksonville, FL's mission is to improve the lives of elderly as well as help…read moretheir families through localized services such as: housekeeping/homemaker, personal care, transportation, medication reminders, end of life care, respite care